Mobile Banking: Benefits, Risks, and Examples


Mobile banking refers to the practice of conducting financial transactions using a mobile device such as a cell phone or tablet. This includes activities ranging from checking account balances to making payments and sending money to others. Mobile banking offers the advantage of convenience, allowing users to manage their finances anytime, anywhere. However, it also comes with security concerns, and its capabilities may be limited compared to traditional in-person or computer-based banking.

What is mobile banking?

Mobile banking, in its essence, is the process of conducting financial transactions and managing your bank account using a mobile device. This mobile device can be your trusty smartphone, tablet, or any other portable gadget that can connect to the internet. The range of activities that fall under the umbrella of mobile banking is quite extensive, from receiving notifications about your account activity to making international money transfers. Let’s explore this concept further.

The convenience of mobile banking

Mobile banking has gained immense popularity in our digital age, primarily due to the convenience it offers. Many banks provide feature-rich mobile apps that allow you to perform various financial tasks on the go. Here are some key advantages:

Depositing checks: Mobile apps now allow you to snap photos of checks and deposit them remotely, eliminating the need to visit a physical bank branch.

Payments and transfers: You can pay for goods and services, transfer money to friends and family, and even set up recurring payments without leaving the comfort of your home.

Locating ATMs: Need cash while you’re out and about? Mobile banking apps help you find the nearest ATMs or branches.

24/7 access: One of the most significant advantages is that you can bank at any time, day or night, as long as you have an internet connection.

While the convenience is apparent, it’s essential to address the potential downsides.

The security dilemma

With the proliferation of mobile banking, cybersecurity has become a paramount concern. Cybersecurity encompasses a wide range of measures aimed at keeping electronic information secure, preventing unauthorized access, and safeguarding data from damage or theft. Your personal information and financial details are valuable targets for cybercriminals. Here are some of the risks:

Backdoor attacks: Cybercriminals may exploit alternate methods of accessing your mobile banking system, often circumventing usual authentication procedures. Some systems may even have intentional backdoors.

Denial-of-service attacks: This type of attack aims to disrupt your access to the system. For instance, attackers might repeatedly enter incorrect passwords, leading to the locking of your account.

Direct-access attacks: Bugs and viruses can gain access to your system, either copying or modifying your information.

To protect clients from these cyber threats, financial advisors can take several steps, including:

Educating clients: Advising clients on the importance of using strong, unique passwords for various accounts and discouraging the practice of reusing the same password across different sites. Password managers like Valt or LastPass can add an extra layer of security.

Secure connection: Emphasizing the significance of accessing client data only from private and secure connections and avoiding public Wi-Fi networks.

Mobile banking and remittances

Remittances, in the context of mobile banking, refer to funds that individuals living abroad send to their home countries through various means, including online transfers. These peer-to-peer transfers have significant economic implications for countries that receive them. Organizations like the World Bank and the Gates Foundation closely monitor and estimate the flow of remittances. In 2018, remittances to developing countries reached an impressive $529 billion, marking a 9.6% increase from the previous year’s record high of $486 billion in 2017.

Is mobile banking right for you?

Now that we’ve delved into the world of mobile banking, it’s important to consider whether it’s the right choice for you. Here are some factors to weigh:

Pros of mobile banking

Convenience: As discussed, mobile banking provides unparalleled convenience, allowing you to handle your financial matters anytime, anywhere.

Accessibility: If you have a mobile device and an internet connection, you have instant access to your accounts.

Speed: Transactions can be completed quickly, from paying bills to transferring funds.

Cons of mobile banking

Security concerns: Mobile devices are susceptible to hacking and data breaches, making your financial information vulnerable.

Limited services: While mobile banking has come a long way, it may not offer the full range of services available in-person or through traditional online banking.

Mobile banking features

Mobile banking apps offer a variety of features that can streamline your financial management. These features often include:

1. Account balance check

You can instantly check your account balance to keep track of your finances. Some apps even provide real-time updates, ensuring you’re always aware of your financial standing.

2. Mobile deposits

Mobile deposit features allow you to snap photos of checks and deposit them into your account without visiting a bank branch. This convenience is especially handy if you receive paper checks regularly.

3. Bill payments

Gone are the days of writing paper checks or visiting biller websites. Mobile banking apps allow you to set up and make bill payments with just a few taps on your device.

Enhanced security measures

While we’ve discussed the importance of security in mobile banking, it’s worth exploring the enhanced security measures that banks implement to protect their users. These measures include:

1. Two-factor authentication (2FA)

Many mobile banking apps now require users to go through two-factor authentication before accessing their accounts. This typically involves entering a one-time code sent to your registered email or phone number.

2. Biometric authentication

Your unique biometric data, such as fingerprint or facial recognition, can be used to enhance security. These features make it significantly more challenging for unauthorized users to access your account.

Mobile banking and personal finance

Beyond traditional banking services, mobile banking often includes tools for personal finance management. These tools are designed to help you better understand and control your financial situation. They may include:

1. Budgeting

Mobile banking apps can assist in creating and managing your budget. You can set spending limits for different categories, track your expenses, and receive notifications when you’re nearing your budget limits.

2. Financial insights

Some mobile banking apps provide insights into your spending habits. You can see where your money is going, allowing you to make informed decisions about your financial goals.

Mobile banking for small businesses

Mobile banking isn’t just for individuals; it’s also a valuable tool for small businesses. Here’s how entrepreneurs and business owners can benefit:

1. Expense tracking

Small business owners can efficiently track business expenses, ensuring they maintain accurate financial records for tax purposes.

2. Invoicing and payments

Mobile banking apps often include features that allow businesses to create invoices and receive payments from clients. This streamlines the payment process and helps maintain a healthy cash flow.


In conclusion, mobile banking is more than just a convenient way to check your account balance; it offers a wide range of features and security measures to enhance your financial management. Additionally, it can be a powerful tool for personal finance and small businesses, providing budgeting and expense tracking solutions. As technology continues to advance, mobile banking will likely evolve, offering even more tools and features to help you manage your finances effectively. Remember to stay vigilant about security, use strong passwords, and enjoy the convenience and accessibility that mobile banking provides.

Frequently asked questions

Is mobile banking the same as online banking?

No, mobile banking and online banking are not the same. Mobile banking specifically refers to conducting financial transactions using a mobile device, while online banking encompasses all banking activities conducted over the internet, including those on a computer.

What are the security measures I should take when using mobile banking?

When using mobile banking, it’s crucial to prioritize security. You should use strong, unique passwords for your accounts, avoid public Wi-Fi networks, and keep your mobile banking app updated to protect your financial information.

Can I use mobile banking for international transactions?

Yes, many mobile banking apps offer the capability to make international transactions, including money transfers. However, it’s essential to check with your bank for specific details, fees, and exchange rates.

Are there any fees associated with mobile banking?

Many banks offer mobile banking services for free. However, it’s advisable to check with your specific bank for any potential fees related to specific transactions or services.

What should I do if I lose my mobile device with the banking app installed?

If you lose your mobile device with the banking app installed, contact your bank immediately. They can help you secure your account, change your login credentials, and prevent unauthorized access.

Can I trust mobile banking for my small business financial management?

Yes, mobile banking can be a valuable tool for small businesses. It allows you to track expenses, create invoices, and receive payments from clients, streamlining financial management. However, it’s essential to choose a mobile banking solution that suits your business needs and provides adequate security.

Key takeaways

  • Mobile banking allows you to conduct financial transactions using a mobile device, offering convenience and accessibility.
  • Cybersecurity is crucial when using mobile banking, and precautions such as strong passwords and secure connections are essential.
  • Remittances through mobile banking play a significant role in global financial transactions, benefitting developing countries.
View article sources
  1. Online and Mobile Banking – Financial Education – Hands on Banking
  2. Mobile Banking – Opportunities Credit Union
  3. Mobile Banking – GreenState Credit Union