How To Change a Chase Debit Card Pin

 Article Summary:

A debit card provides you with quick access to your personal funds. Every time you withdraw money or make a payment using your debit card, you’ll enter the PIN associated with that card. This provides an additional layer of security to protect your money. You can change your PIN at any time, and Chase makes it easy to do so.

You go to withdraw money from your Chase bank using your debit card, only to realize that you forgot your PIN! Or perhaps you said your PIN out loud to a trusted friend but worry that someone overheard your conversation. In both of these situations, you need to change your PIN. In this article, we will explain the basics of debit cards and how to change your PIN with Chase bank.

Where is my Chase debit card PIN?

Chase debit card image
You can change your Chase debit card pin online, over the phone, or by visiting a physical branch.

When you apply for and receive your Chase debit card, you will receive instructions about how to activate your card. You will be able to activate the card either online or by calling the number on the card itself. In the activation process, the customer service representative will either ask you to set up a personal PIN or provide you with a random PIN from Chase. However, make sure to write down your PIN someplace safe after activation—or choose a PIN you are sure not to forget—because you cannot find your PIN online on the Chase website.

Can I change my PIN for my debit card?

Yes, you can change your PIN for your debit card, but the process depends on your bank institution. Continue reading to learn more about how to change your PIN for Chase bank.

How do I change my Chase debit card PIN?

If you would like to change your Chase debit card PIN, you have a few options:


You can change your Chase debit card PIN online. First, sign onto your Chase account on the official Chase bank website. On the home screen, you should see some options for creating or changing your PIN. Click on the changing your PIN option. You must then follow the system prompts, which will ask you for your old PIN and to confirm your new PIN. Now, you should be able to use your new PIN at any ATM or Chase bank!

By phone

On the back of your Chase debit card, you will find a phone number. You can call that phone number and ask to change your PIN. A customer service agent will walk you through the process and should be able to change your PIN for you over the phone.


You also have the option of going in person to any Chase bank and changing your PIN with a customer service representative at the branch.

Online help desk

Chase bank has a very helpful online help desk platform. On the official Chase website, you will see the option to chat with a live representative. This live representative will be able to answer any questions you may have about how to change your Chase PIN and will direct you to the right resources.

Do I need a debit card?

Debit cards are a popular way to access your personal funds. A debit card is connected to your savings and checking accounts. It allows you to withdraw certain increments of cash at either your bank or at an ATM associated with your bank. These cards are great investments for those who do not want to risk accumulating debt with a credit card. It’s also great for those who do not want to carry a lot of cash on them at any given time.

All the most common bank institutions offer debit cards. Check with your bank to see if you have a bank account that is eligible for opening a debit card and make sure you understand how to use it properly! If you are ineligible for a debit card, or if you don’t think a debit card is the right decision for you, consider a prepaid debit card.

Why does my debit card need a PIN?

Debit cards allow you to withdraw money from your bank account in increments that make sense for you and your financial needs. Your PIN (personal identification number) protects your debit cards. When you go to withdraw money from an ATM, you will be prompted for your PIN.

Without the correct PIN, you won’t be able to withdraw money from the account. Thus, your PIN ensures that you, and only you, will be able to withdraw money from your account, even if your card is lost or stolen. Your PIN should be personal so that you remember it, but also kept secret and difficult to guess. Whenever you enter your PIN at an ATM, make sure to cover the PIN pad so that no one else around you can see what you type in.

If you use your debit card to purchase items, say at a grocery store, for example, you will be prompted to enter your PIN. Again, this ensures that you—and only you—are able to use the funds on the card. There are some ways to use a debit card without a PIN—you can learn more about these here.

Get started with Chase banking

Securing a debit card is a great first step in managing your finances properly and maturely. Make sure you take the necessary precautions when setting your PIN so that your money remains protected. If you do need to change the PIN, Chase makes it easy! Set up a checking account with Chase today and see if you can qualify for a signup bonus.

Key takeaways

  • Your PIN is a four-digit number that acts as a lock—without knowing the key, no one can access your money.
  • When you open an account with Chase, you can choose a PIN for your debit card or ask Chase to provide a random PIN.
  • Your PIN should be both memorable to you but difficult to guess.
  • If you want to change your PIN, you can do so online, over the phone, in person, or through Chase’s online help desk.
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