National Debt Relief Debt Settlement: In-depth Review

National Debt Relief is one of the country’s largest, most reputable debt settlement companies.

It was founded in 2009 and is headquartered in New York City. Over the past eight years, it has helped over 100,000 U.S. families become debt-free and has resolved over $1 billion in unsecured debts.

If you are in debt and considering debt settlement as your solution, here’s an in-depth review to help you decide if National Debt Relief is right for you.

What does National Debt Relief do?

National Debt Relief offers debt settlement programs, financial consultations, and customer education. Its main goal is to help clients re-establish financial stability as soon as possible, and it aims to be the number one advocate for Americans who want to do so.

Compare the pros and cons of debt settlement vs. bankruptcy. 

How does National Debt Relief’s program work?

If you are interested in National Debt Relief’s program, you will first need to apply.


The company requires that you meet the following qualification requirements:

  • More than $7,500 in eligible debt
  • Several months behind on your payments
  • You are going through a financial crisis with no resolution in sight
  • Able to make monthly payments to a settlement fund
  • You need to live in one of the states National Debt Relief serves (currently not available in CT, GA, KS, ME, NH, OR, SC, VT, and WV)

If you qualify, National Debt Relief will accept you into the program.

Make payments

Once accepted, you will stop paying your creditors and begin sending money to National Debt Relief to fund an escrow account.

Your monthly payment amount will be determined by the company and is typically lower than the cumulative total you’d pay toward your debt.

When you stop paying your creditors, fees and interest will accumulate, and your credit score will drop.


Once the escrow account has reached a high enough level, the company will begin to contact your creditors to try and negotiate debt settlements.

The idea is for you to show creditors that you cannot pay so that they will settle for a reduced bulk payment rather than risking getting nothing from you.


If a creditor offers a settlement, National Debt Relief will present it to you and ask you if you agree. If you do, the money will be released from your account to pay the creditor and the debt will be settled.

The end goal

The end goal is to settle all of your debt at the lowest possible cost.

Between May of 2014 and April of 2016, National Debt Relief claims they saved clients that graduated from their program an average of $6,296.

Further, clients who got all of their debt settled saved approximately 30% after fees over a 24 to 48-month period.

What debts are eligible for National Debt Relief’s program?

Not all debts can be settled through National Debt Relief’s programs. Here’s a look at the eligible and non-eligible debts.

Eligible debts

  • Unsecured debts such as those from major credit cards, department store cards, installment loans, and gas cards
  • Back rent you owe to a previous landlord
  • Bills for veterinary services that exceed $500
  • Past due cell phone bills
  • Judgments more than six months old
  • Deficiency balances for a repossession
  • Timeshares that have been abandoned

Non-eligible debts

  • Child support
  • Back taxes
  • Bills for car repairs
  • Fines for speeding
  • Secured loans (auto, mortgage, etc.)
  • Insurance policies
  • Bail bonds
  • Litigation accounts that are current
  • Rent-a-center bills
  • Insufficient funds checks

Possibly eligible debts

For the following debts, you will need to contact the company to discuss your specific situation as they are only approved on a case-by-case basis:

While this list is not exhaustive, it does contain the most common debts. If you have questions about your specific debt, you should contact the company and ask them directly.

How much does the National Debt Relief program cost?

The fees vary depending on the state in which you live and the amount of debt you enroll in the program, but the average is 20% of your total enrolled debt.

Note, you do not pay anything upfront. The fees are charged once the debts are resolved and come from the amount you deposited into your escrow account.

How to apply

Visit the National Debt Relief website and select the amount of debt you’d like to enroll.


Provide your first name, last name, phone number, and email address.

National Debt Relief review

After this step, you will be provided with a phone number which you can call to get your quote. Unfortunately, the full application and quote are not available online.

Customer service

National Debt has several customer service channels.

You can write to the corporate headquarters or email general inquiries. New customers can speak with a debt relief expert. Check National Debt Relief’s profile for more details. The hours are Monday through Friday from 8:00 a.m. to 12 a.m. EST and Saturday from 10:00 a.m. to 10:00 p.m. EST. If you prefer to self-serve, you can log into your account online.

Is National Debt Relief the right debt settlement company for you?

If you have decided that debt settlement is the best route to resolve your current financial situation, National Debt Relief is one of the most reputable companies on the market.

It complies with the Federal Trade Commission and offers a comprehensive solution that goes beyond the settlement to include credit counseling and debt restructuring. Further, the costs are competitive.

However, it’s not the only company. It faces strong competition from industry leaders Freedom Debt Relief,  and several others.

When applying for the company’s services, they will run a soft credit check to determine how much you owe and which of your debts qualify. Then, you will receive a quote.

To ensure you get the best deal, it’s a good idea to compare National Debt Relief’s quote with at least two other companies. Not sure where to start? Compare debt settlement companies here.

Once you find the best deal, you can begin your journey to regain your financial stability!