• AM Best Financial Strength Rating
  • Accident Forgiveness
  • Emergency Roadside Assistance
  • Rental Reimbursement
  • Available 24/7 by Phone
  • Instant Quotes
  • Track Claims Online
  • Collision
  • Comprehensive
  • Medical Payments
  • Personal Injury Protection
  • Property Damage
  • Uninsured Motorist
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Hartford Does not value their customers. I have been with the Hartford for 15 years I had a problem with a payment going through due to my Debit card being replaced with a new card I paid it on the 2nd of February. I was not aware that the old Card number was on the site the payment was not honored due to the change. My policy was canceled immediately because of this misunderstanding when I called the Hartford on the 19th of February to Re-instate after I got ... a letter from them dated February 11th They would not Re-instate unless I paid the full balance for the whole year of close to $500.00 I asked if I could make a payment or even half of the amount they said no because I did not contact them soon enough. Remember the letter was dated the 11th of February which means it still needed to be mailed so the 13thor 14th it would have arrived. So 7 days or under is the time frame that you are supposed to contact them I guess. I have never had an accident or any problems always paid my bill, again customer 15 years. In the past if there was a problem with a credit card it was no problem to reinstate and take the monthly payment (which happened once before a few years ago) lucky I had a credit card or else I would have not been able to reinstate the policy and been left without insurance. This is totally unreasonable as I started with the policy because of AARP thus Hartford deals with older people that may not be able to contact them in the time frame of under a week due to illness or family illness plus most older people are on a fixed income and may not be able to pay the whole year off. I don't know what happened with this company they used to be caring but not any more they are now nothing more than another greedy insurance company that cares more for profit then for people needless to say after this I will not be continuing with the Hartford and will not recommend anyone else to do business with them. More Less

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