TERRIBLE experience. Terrible. My auto loan I have been loyally paying on for 2 years was sold to BB&T without my permission. I attempted to have to switched to a company that I trusted... and they dinged my credit score 100 points in the process. They are corrupt. I would go ANYWHERE but to this company. I had nearly perfect credit and they will be hearing from myself and my attorney very soon. DO NOT go through them, whatever you do.