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i am a co signer on a car, never received any thing from them, then while getting anew car i found three delayed payment, i called then and the customer service was rude and refused to help at the end she is like ok i may make a case but not garentee, she took my new adress and next day she said we wont remove anythiing
despite i never received anythign from them
I bought a Honda Civic from Honda and never had a problem with payments.
I wanted to give a big shout out to the customer service team that was extremely helpful in resolving an issues I had with my title, and sent a replacement release form in the matter of hours.
Thank you for pulling me out of a bad situation!
Honda Finance should be taken to court and fined for unethical business practices. It seems as if "at home mothers" are running the system. This is the most screwed up HFC system I have ever seen. BB lies and must be in bed with Honda Finance Corporation. I will never buy another honda. I've owned 13 new Honda vehicles but this is the last.
i just had refinanced my honda through my personal bank and honda financial still did not updated it on my account. i made sure i would refinance it before my next payment and its been about a week and my interest is going up and im going to have to end up paying more. i am very disappointed that they dont even have a email contact representative to talk too. i am not able to call there services with my schedule.
Honda Financial causes more problems than they solve. My loan was completely paid off with them, but for whatever reason, it was never reported. So on my credit score, I now have an open account and unpaid balance. They incorrectly reported it and now the damage will be with me forever!
This company will ruin your credit score and not feel any remorse about it. After a wreck, my insurance company paid the remaining balance, and I had to pay a couple hundred. I was not made aware of this amount, and it went past due. Now, even though I've paid it, it shows on my credit. They refuse to fix it even though it has been resolved.
I missed ONE PAYMENT with Honda Financial Services and they demanded that I pay the full remaining balance on my car. They didn't even let me know right away, when I spoke with them. I got a notice in the mail DEMANDING I pay. They are the worst lending company and I will never work with them again!
I've used Honda Financial multiple times over the years for my families cars. Every single time, they deliver world class service with the best possible interest rates. I've never had a late payment, so I can't necessarily speak about that. But they will continue to be my go-to for auto loans.
This company will threaten you until they get what they want. They owed me for overpaid taxes (I paid them when I was threatened) and have yet to pay up. I have been threatened so many times, I can't even count. They say they'll repo your car and mess up your credit score. Horrible company.
I am completely convinced that Honda Financial runs some sort of scam within their company. I moved out of state, and they kept calling me in order to collect taxes from the previous state. I explained the situation, but they didn't stop. I eventually paid. They said I'd get a refund check, but it's been months. I know it's not coming.
Honda Financial Services has absolutely no problem harassing you. I know there are laws against calling before and after certain times of the day, but they do not adhere to these rules. I have been called before 8am. They must have automatic calling systems, because they are usually robots and never real people.
I have never in my life been treated so disrespectfully. Honda Financial seems to do everything in their power to make you feel like a worthless being. I made one late payment, less than 30 days, and they reported on my credit score as a payment that was over 30 days late. They won't even talk to me about fixing it. Bad company.
Honda is such a cheap company! After paying all my loan, they sent my title to me by regular snail mail. Every other company will send it along with a tracking number just to be sure! Months past, and nothing. I had to finally pay to get other documents proving my ownership. They lost my title and I still had to pay.
I sent in my payment so it would be processed on time, but for whatever reason, Honda held it way past my due date. I sent it with adequate time, so I know it was not late. They actually had the audacity to repo my car because of this. I really, really recommend that everyone stay away. They are a bad, bad company.
Honda Financial took money out of my bank account that they were not supposed to. They lured me in with autopay because if you use it, you pay for a shorter length of time. Turns out, they took out money totaling over a grand in one month, when it should have just been two payments. I am still waiting to get a refund..
I am very impressed with Honda Financials customer service. I fell on hard times and my car got repossessed. I don't blame them, I could not make the payments. I spoke with customer service and they were very courteous about it. Not once did I feel belittled. I managed to work out a payment option to get my car back. Great service.
I have yet to have any issues with Honda Financial Services. They are a decent company who treats their customer's okay (that I've seen). I've never been late with my payment so there haven't been problems on that front. I would recommend Honda Financial Services because they deliver on what they say they will.
Making payments with Honda Financial Services is really quite a pain in the rear. On our account it shows that we have missed several payments, which have been reported to the credit bureaus. In reality, the payments have come out of our bank account every month. It's been months, and this problem still has not been fixed.
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