Features

Subaru Motors Finance customers can manage their auto loan and lease accounts with Chase OnlineSM and Chase Mobile1 banking. Learn about all of the benefits and convenient services available to you through Subaru Motors Finance, which includes auto financing and the related account services that Chase provides exclusively to Subaru customers.

  • Max Loan Term (Months)
    72
  • Lease Purchase
  • New Loan
  • Refinance
  • Institution Type
    Other
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0 votes

oh great. I just financed a car thru them last year. Now I wish I would have never done it. These reviews are TERRIBLE. Lost titles, bad customer service.....geezzzzz......


0 votes

If I could rate Subaru Motors Finance with less than 1 star, I would! After buying my leased car, it has been over 2 months, and I still have not been able to title my car in my name. One screw up after another, sales tax checks made out to the wrong entity - even after I told them 3 times who to make it out to! I am so frustrated with the seeming incompetence of this company. I will never deal with them again - ... IF I ever buy another Subaru! More Less


0 votes

I have an excellent credit rating so I took the time to research various lenders that would offer me the best possible rate on an auto loan. Another lender came very close, but Subaru Motors Finance took the top spot. I couldn't be happier with my current interest rate. No need to refinance here!


0 votes

Subaru Motors Finance has been my go-to company for the past couple years. This is my third loan with them, and they continue to satisfy my needs. I've only seen them go above and beyond for their customers. My local Honda dealership is great, too. I'll be returning to them soon.


0 votes

Subaru has the absolute worst customer follow up. I am in the process of getting my title from them, and it's been such a bad experience. I am the one calling up regularly to see if they sent it, or to make sure they received the documents I sent them. They need a better customer service department.


0 votes

I have always loved Subaru's, but I could really do without the financing company. They cause more troubles than they are worth, in my opinion. Their customer service is hard to get through, and then difficult to understand. They also can't solve any issues you have. More frustration than the car is worth.


0 votes

My most recent experience with Subaru Finance has made me never want to drive a Subaru again. I was going to purchase the car after the lease but they have given me different numbers that what was initially agreed upon. I keep sending them proof of the first amount, but they have “yet to receive it”. More than annoying!


0 votes

What loan company loses a car's title?? Now I am stuck with a paid off car, without a title in my hand. They admitted to losing it, but are so extremely incompetent and rude over the phone. Months have already past and I'm still dealing with this. I am so frustrated by this company.


0 votes

I love Subaru Finance! It's been only a couple months since I got a loan with them, but so far, so good. I have no complaints. They have the best rates I could find for auto loans. I actually turned down another lender when Subaru offered me something better. Very happy with the process.


0 votes

Since I pay my monthly bill by physical check, I get my monthly statement a lot later than I would like to. I'm guessing it's because a check takes longer to process than an online payment, but it cuts everything a bit close. I wish they would come up with a better system and get me my monthly statements earlier.


0 votes

After hearing such great things about Subaru vehicles, I decided to give it a shot. My Subaru is a great car- I am really enjoying it. But the actual Subaru finance department is just awful. I have yet to get the correct paperwork so I can register the car. I'm afraid of getting hit with fees, and have had to get temp. papers for it!


0 votes

I don't know why I keep getting charged late fees with Subaru Motors Finance! I have NEVER missed a payment in my entire life, including with Subaru. I've tried getting through to them various times, but haven't been able to speak with anyone who can help me. They're so disorganized to think I'm missing payments!


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