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DO NOT USE CAPITAL ONE, customer service is non existent, I am a very loyal to whatever card or organization I deal with, Visa 38 years, former Master card 35 years. When Costco went to Master card from Amex I thought I would switch so my executive membership and credit card would be together, biggest mistake of my credit card life, 18 months in the first time my balance on the card (which was always kept current) was over 10,000 they mysteriously could not find my cheque for the payment ... (due date 13th). I call on 17th 6:30 pm as cheque had not cleared my account, lady said no cheque yet somehow mysteriously it cleared my account that night. Long story short version recommend this company to your worst enemy, they will screw them over more than you ever could, for your friends recommend any other company. $225 interest later and back to the MasterCard that I originally had. Capital one rating -10, Costco I am disappointed with your choice of credit card company but still a loyal customer of yours. More Less

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