Nav, formerly Creditera, offers credit reporting and financial advice to businesses. The corporation was started in 2012 and is managed by Levi King, CEO of the company. It has its headquarters in San Mateo, California, and a second location in Salt Lake City, Utah. Nav has an A+ rating with the BBB

What Services Does Nav Offer?

Nav offers business owners access to their business and personal credit reports and explains the factors that determine a business' creditworthiness. Paying users receive additional information on the underlying factors of their personal and business credit, and can also check the credit of competitors, suppliers, and customers. Nav also offers 24/7 credit monitoring, identity theft protection, credit error dispute assistance, $1 million identity theft insurance, and identity recovery services.

Users receive a step-by-step guide of how to build their credit and receive pre-qualified offers for credit and loans. This last service is also a source of income for Nav, which receives commissions on the purchases made by users.

Since July 2015, Nav offers customers with a Premium Plus membership ($49.99) access to their FICO SBSS business credit score. This score is used by the U.S. Small Business Administration and many other business lenders. Nav provides users with their Experian business credit score and their TransUnion personal credit score. Nav also includes users' Experian National Equivalency and VantageScore 3.0 credit scores, which are useful for educational purposes as they provide a good idea of your credit health, but they are rarely used by lenders when determining credit eligibility.

How Does Nav Work?

 Nav divides its services into three tiers. There is a free access option, a premium account, and a premium plus account. The free option gives access to a summary report of users' business and personal credit reports. The premium account offers detailed credit reports and the premium plus account also allows users to check the credit of your suppliers, clients, and competitors.

All users must register to confirm their identity. They must provide personal information, such as name, date of birth and Social Security Number. Nav has created a fast and easy to navigate registration process that only takes seconds to complete. As well as providing business credit monitoring and protection services, Nav also recommends products based on the information they collect from your business' credit data. The commissions they make on the services and products are a major source of income that allows it to provide free credit report summaries.

How Much Does Nav Cost?

The essential credit services are free, but if you want full access to your credit reports and scores, you need to pay $30 a month. Complete access to the credit reports of trade partners and your FICO SBSS score will cost you $50 a month. Users who pay for an entire year receive a 20 percent discount.

How is Nav Better/Worse Than Other Credit Reporting Companies?

Nav is the Credit Karma of small businesses. It offers free access to credit report summaries and full credit and identity theft services for paying users. The company is not a BBB accredited business but still has an A+ rating, which is rare. The education and advice provided by Nav is clear and easy to act up on,

However, the free account option does not allow you to read your full business credit report, just a summary. Besides, the business reports are only based on Experian and the personal reports on TransUnion. The credit scores it offers include Experian's National Equivalency score and the VantageScore 3.0, which are excellent for getting a feel of your credit health, but they are not the scores lenders use.

If you want to see your business and personal FICO scores, you will have to use a different company. Regardless, Nav provides a valuable service for small to medium companies looking to find the best credit deals available.

  • Max Monthly Fee
  • No Monthly Fees
  • Fix Credit Report Errors
  • Identity Theft Insurance
  • 3-Bureau Credit Monitoring
  • FICO Score Available
  • Online Credit Education
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0 votes

You can get everything they offer in their paid plans for free elsewhere and you can't even cancel with them on their paid plans without calling in to cancel. They say it's to verify your identity and protect your credit data, but they don't have to verify it's you to start taking your money.

1 votes

It is a scam, all they care about is stealing money through false alerts.

2 votes

You can get the same service for free at many other places. It's a scam.

2 votes

If you pay the $29.99 for "30 days" and cancel it before then you loose all of your money and they refuse to refund you partial or keep your account available until the end of the 30 day period. This is a total scam and a rip off

1 votes

I couldn't understand why my husband's painting business (that he has owned and operated for 20+ years) was being denied for a line of credit by our bank. Creditera helped us to see that there was some inaccurate information on our credit report. Now we have fixed it and have the line of credit we needed.

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