This company is beyond horrible. They act like they are going to be so helpful when you talk to the person who signs you up, then you get 'transferred' to the company and they are just the worst. My 'account manager' changed several times, the original guy was not very helpful and didn't see, to want to be. The other people never called me back when I left messages. The fees are ridiculous. I know I paid way more in fees than what they 'saved' for me. I totally regret ...
signing up with this company. I realized my payments should have ended way sooner, so I called several times. I finally spoke with someone and it was agreed my payments would stop on a certain date.well, they didn't stop, but the emails stopped that told me payments were coming out. I received an email 3 months later that a payment was being processed, so I called and of course even though I said I spoke with someone and their calls are 'recorded', they said they know I'm upset blah blah blah but still not refunding any of the money they took out. I had a lot going on during that time, moving Etc...and wasn't paying that close attention to what was coming out of my bank account and unfortunately I paid the price. This company is unethical and unorganized and costs you more than what you 'save'. UGH!!!!!!!