Features

The Money Store is a direct lender for home mortgages providing products ranging from fixed rate mortgages, adjustable rate mortgages, and reverse mortgages. Customers must fill out online forms to see rate terms. The website's disclaimer says that a score of 740 is required to qualify for both fixed rate mortgages and adjustable rate mortgages. Applications are accepted over the phone in the following states: Alabama, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Tennessee, Vermont, Virginia, Washington, West Virginia, Wisconsin.

  • Adjustable Rate
  • Fixed Rate
  • Home Equity Loans and Lines of Credit
  • Hybrid Mortgage
  • Jumbo Loan
  • Reverse Mortgage
  • Primary Residence
  • Estate/Trust/Retirement
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0 votes

The Money Store is SEVERELY disorganized! They lost various documents we sent them, which we had to resend anyway. They also are SO slow in processing anything. They moved our close date on four separate occasions. We finally got fed up and stopped the process. Our new company is MUCH better.


0 votes

I could not be more irritated and frustrated with The Money Store. My husband and I went round and round with them for months trying to refinance our home loan. We spent SO MUCH TIME dealing with them on the phone and through email, all for nothing. We ended up dropping them and getting another company to refinance our loan. They were SO MUCH BETTER.


0 votes

The Money Store is fantastic to work with. I could not be happier with refinancing my mortgage with them. I'm saving so much per month, and my interest is much lower than before. I had all my paperwork together, which really expedited the process. I'd recommend The Money Store!


0 votes

I got preapproved by the money store and decided to apply with them for an actual loan. They processed my home loan quickly and I was able to move into my home in no time. I'm happy with my interest rate, and they have wonderful customer service/loan reps that help the entire way!


0 votes

I got my initial home loan with The Money Store, and then refinanced with them soon after. I'm satisfied with the rate I got the second time around. Both times, the application was easy to do. The Money Store associates are super helpful and courteous. I couldn't have asked for a better experience.


0 votes

I'm happy with the rate I got on my loan with the Money Store, but afterwards, their service seemed to go down hill. They made an error (after closing) and it added an additional $100 to my loan payment. I have contacted customer service, but they don't seem anywhere close to helping me out or fixing the issue.


0 votes

I was a little hesitant to pay any upfront fees to The Money Store, but it was worth it in the end. They turned out to be a great option when we wanted to refinance our home. I even received regular phone calls updating me on how everything regarding my loan was going. Fantastic company!


0 votes

The real estate agent I was working with suggested a local loan officer, who gave me an okay rate for a mortgage. I was hesitant because I didn't want to spend ALL my savings on the down payments. Luckily, I contacted The Money Store and they me put less down WITH a lower interest rate. So great!


0 votes

I was working for quite some time with a local lender, who my realtor referred. After a lengthy process, I did not agree with their terms for down payments and monthly payments. I contacted The Money Store and they gave me completely different terms, ones I liked a lot better. Without them, there would never have been a home purchase!


0 votes

This being my second ever home loan, I knew what to look out for. The Money Store exceeded my expectations. They have excellent customer service and someone is always available to answer your questions. It went so quickly and everything was smooth. I always recommend the Money Store now.


0 votes

Before settling on The Money Store, I did thorough research to find the best possible rate for my mortgage. They gave me that and much more. Their timely service is such a relief for busy families who don't have time to worry about things like mortgages! Regular updates and a painless process = a breath of fresh air.


0 votes

First, I got a preapproval with the Money Store. Then, when I found a home, they managed to get me an incredibly low rate. They worked with me to get everything done, so I could close in time in order to not lose my home. The loan agent and loan processor were both great. I recommend them both.


0 votes

The Money Store exceeded my expectations over and over again. I really wasn't aware how much I was paying in interest each year on my home loan until they made it crystal clear for me. After that, they refinanced to save me a bunch monthly. I even got some cash out and paid off other loans. I am very impressed with The Money Store.


0 votes

I think it would be impossible for me to be happier with the Money Store than I already am. I desparately needed to refinance, but three other lenders turned me down due to the decrease in my house's value. They actually approved me –which I couldn't believe - then got me a great rate. So happy to work with them!


0 votes

The Money Store is a bunch of conniving individuals who don't care about you! They delayed my loan process SO much, and then blamed it on me. I did nothing to delay it- I gave them everything they asked for right away. My rate lock expired and they wouldn't do anything even though it was on their account. BAD company.


0 votes

I would not recommend The Money Store for various reasons. When getting a loan with them, they seem to take forever to process it. Then, when there's an issue, they don't want to help you out. I've requested a correction on a billing error multiple times, and it has never been addressed. They will just cause you stress.


0 votes

I was one of those really lucky people who got a lock on an amazing rate, just before it went increased significantly. The Money Store honored my rate lock until the end, giving me such a great rate when I refinanced. I'm really pleased that they stayed true to their word and got me the best deal.


0 votes

This place is unbelievable. I am the ideal customer for a lending company- excellent credit, low debt, pretty good income. But they ended up being “so busy” that I didn't matter as a client. They made an error which caused my loan process to take months, then acted as if I wasn't important. Oh well.


0 votes

The Money Store is excellent if you've been turned down in the past. I tried to refinance various times over the years, with the bank I have my mortgage with, other banks, and other lenders. All said no. The Money Store approved me for a lower rate and now I'm paying less each month. I'm happy I called them because they were the only place to give me a chance!


0 votes

I'm very happy that I had a different experience than many other Money Store customers. I've read so many reviews, but my experience was so different. I thought they were an absolute pleasure to deal with. The team there is so professional and they all know what they're talking about when it comes to loans. I will definitely be coming back to the Money Store in the future, and will always recommend them.


0 votes

After getting one of those mailers from The Money Store, I contacted them to see if I would pre-qualify for a lower rate on a home loan. Turns out, I did. I went through the process, which wasn't too lengthy or stressful, and now I'm saving almost $400 a month. Not a lot, but good enough for me!


0 votes

I'm happy I shopped around to get the best rate possible because, in the end, The Money Store pulled through for me. They actually gave me the rates they told me upon initial contact. I couldn't believe it because they were so low to begin with, but I actually got those rates! I'm very happy with The Money Store!


0 votes

If you have been declined in the past, look no further than The Money Store. I thought I'd never be able to refinance my loan, when I finally contacted this company. I was approved and the refinance process started quickly after. The team there is wonderful. They are attentive and available whenever they're needed.


0 votes

Refinancing with The Money Store was a great choice for me and my family. This was our first ever refinance and I'm happy we went with them. The entire process was fairly quick, and now I'm paying just over $300 less every month. With the economy nowadays, every little bit counts!


0 votes

The trick to getting the best possible rate on your home loan is to way until they drop. We did just this, then got a rate lock with The Money Store. There is an expiration on the lock, but the loan officer at The Money Store worked diligently the make sure that never occurred. I am impressed with how fast everything was done, and the low, low rate we got.


0 votes

I love how upfront The Money Store is. Our initial quote changed slightly from the one we actually received, but they let us know right away. My husbands credit score lowered slightly, but other than a 0.01 increase on our rate, it didn't change a thing. They are professionals who try to help as much as they can. I highly recommend The Money Store.


0 votes

I'm very, very happy with the money store. I refinanced my home loan through them and am now saving over $300 a month. If I'd had all the paperwork ready, it would have taken less time, but even so, just over a month isn't bad when refinancing. I highly recommend the money store to anyone looking to refinance.


0 votes

My loan officer estimated that my loan would be completed and closed within 45 days. By golly, he was right! I didn't believe it since our first loan took almost twice that to close. My loan officer kept his word and everything he promised, happened. Everything was DONE at the 45 day mark. I'm glad they're an honest bunch.


0 votes

I felt like the Money Store took a little bit longer than they should have to refinance our home loan. In all reality, in the end, it was worth it. Without all that time spent, I'd still be paying double per month what I am paying now. My advice is to just be patient and wait it out. One day it will be worth the trouble, trust me.


0 votes

I really liked working with the Money Store. Overall, they were a decent bunch of individuals. They sped up the process of refinancing my home loan, while I took a little bit longer to gather all the necessary documents. Luckily, they were patient and gave me a chance to submit what I needed in order to close it.


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