Features

BB&T is one of the largest financial services holding companies in the U.S. with approximately $210 billion in assets and market capitalization of approximately $31.3 billion, as of August 17, 2015. Branch Banking & Trust Company was founded in 1872 by Alpheus Branch and Thomas Hadley in 1872 in North Carolina as Branch and Hadley.

The bank is now based in Winston-Salem, N.C., but it operates 2,149 financial centers in 15 states and Washington, D.C. It offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. Branch Banking & Trust Company has a five-star rating with Bauer Financial and an A+ rating with BBB.

What Are BB&T’s Checking and Savings Accounts Like?

Checking Accounts
BB&T has five main checking accounts: BB&T Brigh Banking, BB&T Fundamental Checking, Elite Gold, BB&T Student Checking and Senior Checking. The only checking account that bears interest is Elite Gold and that’s only a 0.01% APY. Here are the main features of each account.

BB&T Bright Banking has a $50 minimum opening deposit and a monthly fee of $12. Avoid the fee with a direct deposit of $500 per month or a $1,500 average checking balance. The account allows for online banking and bill payment and has a mobile app with check deposit.

BB&T Fundamentals Checking is a basic checking account with a low monthly fee of just $5. There is no minimum balance, but you cannot waive the monthly maintenance fee.

BB&T Elite Gold is the only account that pays interest, but it’s only a 0.01% APY. It also gives customers access to premium benefits and services, such as bonus rates on CDs and IRAs, and a safe deposit box discount. The minimum deposit is $100 and the monthly fee is $10. You can avoid the monthly fee by having $500 in direct deposits, a $1,000 average checking balance, or a $6,000 combined balance with checking and savings accounts.

BB&T Student Checking is only for students through 23. It has no minimum balance requirement and a $3 monthly fee that can be avoided if you choose online-only statements. It also includes two (four in some states) free non-BB&T ATM transactions per month.

BB&T Senior Checking offers free personalized checks and online banking with bill payment for just $10 a month. The monthly fee is waived, if you maintain a balance of $1,000, direct deposit of $500, or a combined balance of checking and savings of $6,000.

Savings Account:
BB&T has three savings accounts: BB&T eSavings, Investor’s Deposit Account and CollegeWealth 529 Savings.

The BB&T eSavings account has a 0.05% APY, no monthly maintenance fees and unlimited withdrawals and transfers at BB&T financial centers.

The Investor’s Deposit Account is a money market account that has a $10,000 minimum balance requirement, check writing ability and unlimited withdrawals and transfers at BB&T financial centers. The interest rate is 0.05%.

CollegeWealth 529 Savings is a tax-efficient FDIC insured college savings account with a 0.50% APY and no monthly maintenance fee. In some states the savings are tax deductible and withdrawals are tax-free when used for education expenses.

What Are The Advantages And Disadvantages of BB&T’s Checking And Savings Accounts?

We love this about BB&T:

  • Flexible features and services 
  • Wide selection of checking and savings accounts
  • Low mínimum deposit
  • Several ways to avoid monthly service fees
  • High-interest rates for college savings account

We don’t like this about BB&T:

  • Low-interest rates
  • Fees for regular banking procedures
  • Same low-interest rates for high balances
  • Only available in 11 states
  • Branch
  • Online
  • CDs
  • Checking
  • IRAs
  • Savings
  • Mobile App
  • Savings Interest Rate
    0.05%
  • Checking Interest Rate
    0.01%
  • Bauer Financial A+/A Rating
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0 votes

For being customer service orientated. You have never given me reason to leave. Today - many places don't seem to care about your business . Your staff is great. Kind and helpful!


0 votes

I have been banking with BB&T for a long time, over 20 years and I was satisfied with the services they offered until today. I was not able to do online banking because my user ID, password, and security question was not recognized for some reason. I called BB&T (888) number for online banking, but was unable to get a response (no one answered the phone). I spent my time today trying to get them on the phone. I even called the local bank to speak ... to a personal banker, but unfortunately, that person was not available. I left my name and number with his answering service, but so far, I have not received a callback. Needless to say, my opinion of BB&T's service is changing. Have they cut back on personnel? I am very disappointed. More Less


1 votes

EXCELLENT CUSTOMER SERVICE I have been your customer for over 25 years. This bank went above and beyond the call of duty to provide me with excellent banking experience. I was extremely satisfied with this service.


1 votes

I've banked at BB&T for a decade and they've always done the right things for me. my branch has always been polite, courteous, helpful and friendly.


0 votes

From day one the managers and tellers have known us by name (something which never happened at Bank of Hawaii) and we are made to feel like valued customers. To top it off they have Sunday hours


0 votes

Every time that I interact with them they are extremely courteous and efficient. I have been doing business with this branch for 15 years and have never been disappointed by any of my dealings with them


0 votes

For being customer service orientated. You have never given me reason to leave. Today - many places don't seem to care about your business . Your staff is great. Kind and helpful!


0 votes

Complements on the staff at this branch, the staff is very helpful, knows customers by name, it is quite pleasant dealing with them. Best banking experience


0 votes

I frequent the subject branch a minimum of five times a week and always find the personnel very helpful and very pleasant. Always the best service


0 votes

Excellent Customer Service customer service was incredibly responsive, polite, effective, and very personable. The quality of service he provided has me considering switching my banking over to


0 votes

This bank has given me nothing but the best customer service. They have met and exceeded my expectations and have been helpful in ways that I didn't even know I needed.


0 votes

This bank is awesome. All the staff is always available to help you as soon as tou walm in the door you are acknowledged. I have had my entire family switch, and we have had no regrets. Congratulations on great customer service.


0 votes

Best People & Customer Service! When I was going through a bad divorce and resettling on my own they went above and beyond to help me with real kindness.


0 votes

I have been a depositor of many banks in my lifetime.bb&t Bank has gone above and beyond with helping me with any inquiries. I have no reason to take my business elsewhere. It's nice to know there are big businesses out there who still care.


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