Very friendly and knowledgeable staff. It's been great working with them!
JPMorgan Chase is the consumer and commercial banking business of JPMorgan Chase & Co. in the United States. It is a huge bank with over $2.6 trillion in assets and 5,300 branches. Nearly half the households in the United States have an account with Chase. One of the big attractions of Chase over other banks is its wide selection of services. Chase does everything from full-service checking and savings accounts, to personal loans, business loans, mortgages, a wide selection of credit cards, car loans and investment advice.
Chase has four main types of checking accounts: Chase Total Checking, Premier Plus Checking, Premier Platinum Checking and High School/College Checking. This review focuses on the Total Checking account. Chase offers clients access to over 15,500 ATMs and state-of-the-art online banking.
It only requires a minimum deposit of $25 to open a Chaste Total Checking account. This account offers a $150 opening bonus if you set up a direct deposit. There is a $12 monthly fee, but it’s waived if you have $500 a month in direct deposits, maintain a $1,500 balance or you have $5,000 or more in other Chase accounts.
The primary fees to consider are $34 for insufficient funds and $10 for overdraft protection from a linked account.
Chase’s basic accounts don’t pay interest. You need a Chase Premier Platinum or Chase Premier Plus account for that. In any case, the interest is just 0.01%, regardless of your balance.
Chase Savings account has a $5 monthly service fee that is waived if you have a balance of $300 or an automatic transfer from a Chase checking account of at least $25. These are good terms for people who don’t keep a lot of money in their savings account. You are charged a $5 fee if you make more than six withdrawals a month.
The interest rate is only 0.01%, but you can earn up to 0.08% in relationship rates if you have a Premier checking account linked to it.
Even the CDs offered by Chase have unimpressive rates that range from 0.15% to 0.90%. You are better off using a credit union or a high-yield online savings account.
We like this:
• Easy to avoid monthly fees.
• Nifty automatic savings transfer program.
• Comprehensive banking and financial services.
• Excellent customer service.
• Wide geographic coverage in the U.S.
• Network of 15,500 ATMs
We're NOT thrilled about this:
• Low interest rates on savings and checking accounts.
• Complicated fee structure
• Minimum amount to earn the highest interest rate is very high.
• Even long-term CDs have laughable APYs.
Very friendly and knowledgeable staff. It's been great working with them!
Anytime I've ever had an issue with Chase Bank, they normally fix it without a problem. Life happens and they understand that. Other banks I've been too always had problems, even when it was their fault and I just never could stand for that. Chase has always been easy to work with and their support staff is great.
I've had my Chase account for what seems like eons and suddenly they closed my account for no apparent reason! I hadn't used it in a few months, but I got no warning. All of the sudden it was closed when I wanted to use it for something!! I'm totally confused and really aggravated.
Chase bank offers friendly, hometown service from experienced professionals who are totally dedicated to meeting your personal and business goals. Never switching banks, Jst love them!
I am farely new to Chase Bank, and I was in a pickle with someone cashing a check way before they were supposed to. I had a bunch of nsf fees and Chase bank helped me out and waived them all. I couldn't stop crying for all the kindness, I plan on sticking with this bank for a long time!
My husband and I have been dealing with this bank for many years and we are very happy having them as our bank. They have always been prompt and helpful when needed and very professional as well as friendly. I recently lost my husband and they were very helpful with my personal financial needs. I trust them completely.
It is a pleasure to do business at the Chase bank. All employees are exceptionally pleasant, helpful & knowledgeable. I would never change banks!
Have my personel account there and our business account. They are very friendly, always take great care of me. The sales associates are super, and the branch manager is great!
I've been banking here for over 10 years. Impeccable service. Always available. Not like any other local banks. I have used them all. It's the people here that make the difference. They call you if there is a problem! That is local service.
I was with Chase for almost 20 years and never love the treatment i have been getting since day 1. Its like a family. Everyone remembers you. I no longer live in spring branch, but i will stay with you guys for the rest of my life. I feel like you have my best interest at heart. Thank you!
The level of service at this bank exceeds my expectations. David, in particular is courteous, friendly, professional and always goes the extra step in assuring that my banking needs are addressed.
Chase is Extremely Friendly And Helpful Awesome people to help you with your personal and business banking! Hands down best branch to go to helpful knowledgeable people.
Over the last 35 years I have banked with every major bank and a few small ones. The best by far is Chase Bank. Customer service is top notch and the products they offer are the best in the industry.
No other service or bank seemed to offer more than what Chase has. thats why I have been a customer with J.P. Morgan Chase Bank for some time. Always there when I need them
I have not experienced any of the problems cited in other comments. Because of the excellent service I have kept my Chase account after retirement and continue to receive exceptional service.
If you are a customer with Chase, they are there for you in any time. Bank of America does not have the professionalism of Chase Great bank all the way around
Good products and services. My banker makes sure I am in the right products. Will even refund a fee here and there if I mess up. Super good customer service. Best experience in my banking history-I am a loyal customer.
Not bad overall, but too many additional charges. However, great customer service, they never give me a hard time and they are always there to help and answer my questions and very efficient
whenever i have to go to the branch my transactions are taken care of quickly. My persoal banker treats me like a friend and keeps me informed of services and benefits. I feel that my best interests is being taken care of.
I love the fact that there are no fees. Lots of locations and its very simple for me to bank at Chase.I would recommend Chase to my friends and family.
I have been with Chase bank for a long time. I have some positive costumer service experiences . The only thing is that they charge 6 dollars for direct deposit. But overall I am pleased with my banking experience. I understand that they have to make money too.
I have been banking with Chase now for about a year. I use them for my personal account and my business. I had many questions and they were very patient and we're happy to answer all of them. I would recommend this bank to anyone .
nothing but great experiences with this bank. they have great hours , they say hello the second i walk in the door , offering coffe and pastries. they go out of their way to please their cusyomers.
Amazing customer service. I have really enjoyed banking with Chase the last 8 years and could not be more pleased with how quick and personal all their help has been with any issues.
6 months ago I started a general contracting business. It has been quite an undertaking and have hit bumps in the road. I am so happy I got my loan from Chase. I have called and met with my representative on several occasions with questions ranging from payroll to taxes and he has gone above and beyond. Business is great and I couldn't be happier.
Of all the banks, I find that Chase offers some of the best customer service around. The employees are always happy to help and they make sense when you ask them questions. I am also happy with the branches that I go to. They are also accurate. I haven't had any mistakes on any of my statements.
I have never experience anything bad with chase. customer service is always great. calling on the phone for customer service really does leave you with a great satisfaction with chase. They always helps me resolve my problem.
Chase rocks! They never treat me like a number and they always are around when I need them. This includes their 24/7 ability to bank online anywhere anytime. I would recommend switching to Chase. They often have introductory deals like $50 off.
Chase is awesome. They gave me a checking account (which I couldn't get at any other bank because of past problems with balancing my checkbook) and helped me start saving in a savings account too.
I look for certain things from a bank. Convenience, no outrageous fees and accuracy on statements. Chase has fulfilled these three requirements for me for years.
I really like the account and credit card bonuses i receive from Chase. I especially like the online site. I use it a lot for transactions and for when I need an answer quickly to any concerns I might have.
i am not what you would say computer savvy that being said , i am able to do online banking with chase with ease. Check my balance via text, transfer funds and conduct safe online shopping.
I have had many unpleasant experiences with a variety of banks in the past. I'm am very pleased that at present I bank at Chase and have had no problems to speak of. Other banks should take notice.
I have always experienced great customer service either at the branch or over the phone, my accounts have been working without a hitch and they are always willing to work with me to make me happy!
Customer service used to be stellar at this bank, but things are lagging a bit lately. I think it may have something to do with the fact that they are hiring young employees who just don't have the experience and training to provide good customer service. Disappointing.
I am totally in love with Chase. It is a fantastic bank with fantastic employees and service. I haven't had any trouble with being overcharged or with bad customer service or any of the problems you hear about people having with a bank. I plan on being with Chase as long as I have a checking account!!
Chase has always come through for me no matter what! Once I had a check from a new employer and they actually let me get the whole amount of the face value of the check when I went into the branch that day. That is unheard of at most banks!
Can't complain - convenient branch locations, great customer service, and as long as you keep your balance over a certain limit, no monthly fees.
Can't ask for better!! At the branch or over the phone. Bank accounts are easy to use and they do not charge all these extra maintenance fees. I've closed my other bank accounts and only use CHASE for personal and business accounts! Thank you!!
Easy to deal with. Lines seem to be shorter here than other banks that I have been in lately. My wife loves there online bill paying options and the fact that it is easy to import our banking information into the accounting software that she uses.