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Message From City Bank
Headquartered in Lubbock, Texas, City Bank has more than $3 billion in assets with 25 branch locations and 14 mortgage locations throughout Texas and New Mexico. Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, insurance, investments, indirect lending and private banking.
Our Mission is to build long lasting relationships by delivering extraordinary financial solutions through unrivaled customer service one customer at a time. To accomplish our mission, we empower our City Bank family through teamwork training, and building life-long relationships. We provide unrivaled customer service while fulfilling and exceeding our customers’ needs in each community we serve. Our passion is to win relationships by delivering extraordinary financial solutions through service excellence. At City Bank we provide a team-based culture that is contagious as we strive to become the best part of each customer’s day. We want to send a message to our customers, both internal and external, that says, “You are the reason I came to work today.” The management team, along with its employees, has created an exceptional, engaged, innovative, and genuine experience unique to City Bank. Our core philosophies and culture have led to an experience for our customers that has become synonymous with City Bank. We are a passionate group, compelled to deliver the most genuine experience, impeccable service and innovative products. At the same time, our people solidify our role as the genuine, trustworthy financial institution that we are. All of these qualities have not only heightened our reputation among customers, it has created a workplace that fosters a culture our employees are proud to be a part of. City Bank is consistently recognized as one of the best companies to work for by American Banker.
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