I've been getting mails from this loan company and I've wanted to try it out so i can pay off my debts, but after reading so many negative comments and a few positive ones I have to pass.
Oportun, formerly known as "Progreso Financiero," is a direct lender that targets the approximately 25 million financially-underserved Hispanics in the US. The two main advantages of Oportun over other lenders are that it provides reasonable rates to borrowers with no or little credit and that it reports payments the TransUnion and Experian: two of the three national credit bureaus.
The lender operates in six states and has over 200 locations, having funded over $2.6 billion in loans to over 770,000 borrowers. The company's rates are higher than traditional loans but much lower than the rates offered by the other lenders available to borrowers with poor or no credit.
Oportun is based in Redwood City, California, and is an accredited business with the BBB with an A+ rating.
Borrowers can apply online, over the phone or at one of Oportun’s 200 locations. Customers do not need to have a bank account. They only need a valid ID, proof of income, and proof of address in one of the states where Oportun is licensed to do business.
Rates are fixed for the term of the loan and vary depending on the amount how much you borrow, the term of the loan and your credit. They range between 30% APR and 39% APR.
Oportun provides loans ranging from $300 to $7,000. However, the larger loans are only available to returning customers.
The application form only requires 10 to 15 minutes to complete. Borrowers who provide all the necessary information can have a loan decision on the same day. To qualify, applicants must have government ID, proof of income to determine how much they can afford to borrow, and evidence of address.
Oportun is available to borrowers with little or no credit. It reports payments to two of the three national credit bureaus, which allows borrowers who are regular on their payments to improve their credit. Its rates are fixed for the term of the loan. They are in fact higher than the rates charged by regular credit cards and prime lenders. However, 39% APR is much less than what payday and title loan lenders charge, which are only other alternatives for borrowers with little or no credit history.
I've been getting mails from this loan company and I've wanted to try it out so i can pay off my debts, but after reading so many negative comments and a few positive ones I have to pass.
If I could do zero stars I would. Very high interest rate even with a good credit score, if you are just ONE day late from a payment, they start spamming nonstop which I feel is like harassment, and lastly they are very rude. Either get a credit card or a loan somewhere else. I do not recommend what’s so ever, do yourself a favor and don’t get a loan from this franchise.
Well first of all I did not contact them...Opertun contacted me via u.s.p.s. mail. I recieved an invitation stating I was preapproved for a loan..(.I did want to work on building my credi) My car has recently had an array of problems and could use a lil tlc so I went ahead called the ph.no...After answering all the questions and being on the ph. For an hour the customer service rep. Tells me Congratulations I am approved for a small loan...all they need is for me to go into a store ... sign papers and bring my documents...is...check stubs..proof of address...ok..Ithey ask if we could set an appt. For the following day...I agree...I show up at the appt. With my elderly friend...I give them the documents she scans them and says it'll be about an hour..ok...So I wait..and wait...and after an hour I go back up to the counter...she already knows we have been waiting..she tells me the corporate office is not answering...so I agree to wait longer...4 1/2 hours I was waiting at the store for main office to call they never did...not that day. I returned home with the understanding. They will call me back...no call untill today...4 days later they call and tell me there's a problem that the documents are blurry and ask me if I will go back to store...we set an appt. I make it to appt...i represent the documents they stayed was blurry...so have the rep. Lady witnessing yes indeed sO am who I am...she also can read my check stubs are real and legit....she says thankyou and again it'll take an hour...ok o go to car and wait...an hour rolls by she then calls and says that the main office rejected my paperwork...I say whatever....I'm frustrated they wasted my time ..my money...I feel violated..that it was all a lure to obtain my personal info. I get home and I receive another call stating I need to to store and present my documents...I explained so wad just there..I did do that...he puts me on hold for a while untill I had enough of this game..4 days into this...wasted energy..time..money..why More Less
They steel so much money from you. When you have payed all of it on time, seems like the loan got bigger and bigger. I'd give them negative stars if I could. Also, they are horrible at customer service! No English speaking people and they all have horrible attitudes. I hate that every time I need to pay my 27, somehow they ask for 49 something. But most of all.. THEY BUG THE CRAP OUT OF YOU. I feel like I might sue for harassment at this point.
They ONLY take customers with high credit scores. They send letter after letter saying pre-approved so decided to try little one declined immediately! My roommate (high 690 score) declined too. So my kid tried (mid 740 score) approved! For 40% interest only despirate people needed BUT good luck cuz your score wont help!
Just received a letter, so I called them and they can't even speak English nor couldn't he understand my simple questions. Sorry this guys are stupid. Can't even speak right not alone answer simple questions!! I'm happy I saw these reviews.... thanks guys!!!
Oportun sent me a pre-qualified letter. It stated it could help build my credit. I'm in my mid-twenties and because my parents told me to never open a credit card, I lost my chance at building credit at 18 years old when I received credit card offers. One year ago was when I finally was able to establish credit by buying a used car and opening a car loan with my bank. I have only been building credit for a year and got a credit card from my bank to ... help. But I wasn't approved by oportun even though they sent me a pre-qualified letter. I'm upset because I would have NEVER applied for this loan if they had never led me to believe that they would help build my low credit score. Now, oportun did a hard pull of my credit report and my credit score just went down!! Don't apply even if you are pre-qualified. I took a chance to help build my credit like Oportun advertised.. instead they lowered it. What was the point of sending me a pre-qualified letter then? More Less
I have gotten 3 loans from oportun, it use to be called progresso financiero. So basically I have $177 dollars left to pay off. And I was thinking of getting a bigger loan this time around. So I call and get tranfered to a person called Jovanny Betanso, i dunno what it is, but 95% percent of the people that wrk the phones speak really quick and it's hard to understand them. So I started the application process and he asked me the basic info stuff, and in between ...
he said if he could run my credit. My mistake was, that I thought the credit would be run after the application was done, but that's not the case, they run your credit right at the moment you say yes. So in the process, I felt alarmed and didn't trust him anymore, so I started asking him questions. And he hit me with, I'm sorry I cannot provide the information on how much oportun will affect my credit score regardless if we help you or not. So it turns out they didn't help me out, and they took my credit score points. So I asked for at least a letter in the mail stating how my credit score will be affected and he said that it's not something the company does....i was flabbergasted after that point. How can u ask someone to run your credit and not disclose that it will be runed immediately and not after the application process. Okay so I ask to be transfered to a supervisor her name was Carmen zacarias and she told me in a very loud tone , that I had said yes and that it's what they do there. People be careful and take care of your credit, because if they don't help you out, some how some way, they use your credit for their own benefit. And after bombard you with cold calls and print collateral. To me that was the worst practice I have seen from them and it's red flag, put in mind that I have played all the loans that I have gotten from them.
Your best bet is try to keep your spending to a minimum, create a website and protest against the company, remember it's your lively hood, and they don't care about it. It's all about greed, interest and loans... More Less
I went to the Grand Prairie location and this stupid little girl asked me for my ID 2 different time and either didn't up load it to the system correctly or didn't even get a copy of it! Instead of waiting 12-24hrs for my approval I now I have to wait until Sunday because some inconsiderate idiot didn't do their job right!
Son unos rateros si pudiera no Les daba ninguna Estrella pero tube k darles una para poder comentar. Enserio sus interestes no son fijos son muy Altos. Porfavor no caigan en Las manos de estas personas
Esto va para toda la jente que está pensando agarra un préstamo aki con está jente piénsenlo vien los testimonios no mienten nada más por no buscar en otro Lado pero si cuando quieren prestar te hablan bien bonito y cuando quieres hayuda te dan una patada en la cola haci mejor logré sacar cuenta en banco muy reconocido y sin pedos estos hijos nomas no se puede confiar cuando deberían de hayudar nada más joden ala jente No Lo Recomiendo NoNoNo
Pónganse listos y busquen por otros lados ...
que si hay y muchos
This my 3rd loan I'm nothing by disappointed with this opportune I'm being on time and my payments ready to aply for my new loan with cash in hand to pay loan but ((No)) approval ?? Y? I have no idea i will NEVER come back to get a loan here!! with oportun here is my application # 1001942330 i will Not recommend this company!!! Be advised and look somewhere else More Less
Divido al huracán harvey no trabajare de 2 a 4 semanas lo cual significa que no tendré un sueldo.Oportun me mando un texto ofreciendo ayuda con los pagos de mi prestamo,después de 30 minutos de hablar con ellos solo me ofrecieron 3 miserables dias de extencion si no pagaría el doble.Que tipo de ayuda es esta.De verdad creen que en tres días va a ser todo normal..Basura de compañia
I reapplied only cause thet called me several times. I sent in docs as requested. Then i was told it would be 3days. Which i thought was odd as The first loan took few mins. I then called in to see what was going on witj the process. I got 15 different pple from different depts had to repeat all my info Name Addres DOB each time which was dayum annoying. The script they stickn to is the same, each dang time. Their apologies suck balls.. I was told still ... pending. On the 4th day a get a call (thinking to discuss my loan approval) its a sales pitch so i can reapply again.. im like WTH man. I got a Supervisor on the line. If he even was one. Saying they closed my app because I didnt pick up the phone. Which was a BS lie cuz i ben patiently waiting for a call. And even if i didnt You would think they would want business and call back after awhile. Now they say I cant reapply for 90days because an idiot on their part closed my app for no reason. I paid my 1st loan early NVR Late once. My credit is great. Its assame they just shark for 1st time customers at the $100-1000 range. Anything more they BS you even if your a great customer. Do your self a favor save the time. You'll submit Docs and then after that your dealing with pple acting like robots. They cant give you an answer off the script. One Main is alot better i recommend them.for a loan. More Less
Yo acepté a que ellos en Oportun revisaran mi crédito para poder obtener mi proximo prestamo. Ellos encontraron que mi credito bajó pues compré un auto nuevo y eso se refleja en mi nuevo historial de crédito.Sin embargo; no afectó para nada que yo reciviera un prestamo Y gracias a que trabajo y pago a tiempo pude recibir mas de 5,000 dolares. Ok no se emocionen! Que si eres cliente de Oportun y eres responsable con los pagos podras tener el dinero que tu quieras. Así funciona la cosa. Soy ... Elmer Saravia More Less
This company is pretty whack actually. I have gotten 2 loans in the past to build my credit, but it did nothing for my credit. I payed them off early both times and now they say I owe Wells Fargo $100 so they can't loan to me again. What is the point in building credit with them if they don't honor it. Smh.
Los 3 primero prestamos fueron muy bien.. Pero cuando los termine de pagar me estuvieron marca y marca y marca como unas 15 veses q me hacían otro préstamo más grande con interés más bajo. Y cuando fui a La Oficina me dijeron q mi préstamo era de lo mismo q fue el primer préstamo y que si no lo quería agarrar que prácticamente me mandaban a volar Porq no podía volver a aplicar por 90 días. Yo no sé si fue la persona q me atendió o no se q paso ... pero la verdad no me gustó la forma en q me lo dijo y no agarre nada. More Less
I have taken out 2 loans with oportun. One when they were first progreso financiero and the other when they were oportun. The process is very easy. since they don't ask for collateral all I needed was 4 references. since I was only 18 yrs old at the time with no credit they helped me start off. I only paid $54 in interest for the 7months. My payments were as low as $28 every two weeks. I have seen some of the comments and I can tell some of you ... are uneducated in regards to loans. First of all it's A FINANCIAL INSTITUTION so obviously they are gonna charge interest. If you don't wanna pay interest then ask your mom for a loan. If you don't have credit obviously you will get a higher interest rate. but what I liked is you can pay it off ahead of time and that way you save yourself from paying so much interest. second of all the promotional cards then send out is just like any other company that sends out the offers like capitol one. Obviously they don't know if you have shity credit or not until you apply. And obviously they have to run your credit so it's a hard inquiry. and if you know anything about credit when they pull your report it affects your credit score by 3 points. But if you have an itin number there is no such thing as a credit score just credit history. And I'm assuming if you were approved once and then next time you weren't it might have been because you had late payments with them or somewhere else, you cosigned for someone else, you ran your credit too much, you paid off the loan too early, or you added more debts. don't be ignorant and educated yourselves before you put out a review and don't even know how loans work. From what I know they have a fixed interest rate and fixed payments. their loans are from 300 to 7000 but their credit deparment is the one who determines the amount. More Less
Thanks guys just got a great sounding letter through the mail but after reading reviews I'm sure this ain't for me too many people can't be wrong
I have gottend two loans before paid them on time, my credit report has not changed, and i have gotten letters of pre approved loan for being a good customer so i apply, only to go thrugh the motions of congrats your pre approved, bring in your documents, they run your credit and denied your loan, when you speak to customer service they are like robots not human, you ask a question and the reapeat the same answer, no feelings at all, this happend twice to me. They are the ... worst, i went to onemain and got approved at once. I would not recomend anyone to apply with them. More Less
It does affect your credit new inquiry ;specially they not even give you an answer if the loan was approved or not:( DO NOT APPLY)
En Oportun son unos mentirosos, pague mi préstamo antes de tiempo y siempre añadía más del mínimo requerido, tuve u n atraso y aplique de nuevo. Solo para que me dijeran que no calificaba más para otro préstamo no entiendo a esta compañía de irresponsables y mentirosos .
Oportun is full of crapatun. I wish I saw these reviews before wasting my time sending documents over and over. I make almost 4,000 a month with my ft job and UBER and first I had to change name on my statements from Larry to Lawrence. Too dumb to know Larry is same person. Then they approve me for , get ready for it: 300.00!! whoo hoo, i'll just take that off my credit card or out of my account. THanks for nada Crapatun
If I could give these idiots half a star rating I would. People , if you are smart DO NOT APPLY HERE, I paid off my loan on time, now I don't qualify lol what a waste of time, all these reviews are true. I even recommended this place to family. Now what I'm going to tell them is not to pay it off, that's what they get for being liars its a scam! Oh but they say they want to help the Hispanic community? Lol go back to school ... and learn to speak the eglish language first. More Less
He leído todas estas críticas antes de solicitar un préstamo en este lugar, pero les di el beneficio de la duda sólo para descubrir que todos estos comentarios son ciertos. Es una pérdida de tiempo tratar de obtener un préstamo de este lugar, lo peor de todo, afectó mi crédito por sólo solicitar un préstamo de ellos. Afirman que su puntaje de crédito no importa, pero una vez que se aplican basan su decisión en su puntuación. El servicio al cliente de lo peor. No se los recomiento en lo ... absoluto More Less
I read all of these reviews before I applied for a loan at this place, but I gave them the benefit of the doubt just to find out all of these review are accurate. It is a waste of time trying to get a loan from this place, worse of all, it affected my credit by just applying to get loan from this them. They claim your credit score does not matter, but once you apply they base their decision on your score.
I applied for a loan in October, had it drafted from my account every two weeks. They called me to apply again, I figured eh what the heck would be nice to have some summer money. I applied again, wen thru all their B/S verification process, only to be told I need a cosigner. Why? All my stuff is the same. Now they have dinged my credit report again, I even paid a payment early. Can they also please learn to speak some English!. Horrible! Do not use them.
Worst decision to get credit at this place out 140.00 that we pay monthly only 12.99 goes to the capital and the rest is interest.
I got a random letter from them and I thought oh what the heck. The letter gave pretty specific rates and I asked the first person if I would get the same rates. They told me if I passed the initial process that I would definitely get the same rates. Well I passed and I was told to fill out the remainder of the info online which I did. About 20 minutes later I was approved and I called the number, but I was given completely different rates: the APR ... changed (went up by about 14%), the loan time change and the payments nearly doubled. After all this it sounded a little too shady so I decided not to go through with it. In addition to all of this, they seem to primarily cater to Spanish speakers and I was having an extremely tough time understanding the broken English of the second customer service rep. Furthermore, their phone system is mainly in Spanish and it isn't designed all that well- if you are an English speaker you will lose your mind. Bottom line, if you want a loan where you are paying an APR of about 50% go for it, but there are way better options then this crummy place. More Less
yo sauque un prestamo de oportun y los pague los dos pero con el timepo me fui a bancarota porque ellos no me quiseron ayudar y por culpa de oportun me fui a bancarota
They are liers, i got my loan in 2015 i paid off with automatic payments , and thrn the customer service and front desk ladies, told me "oh you are qualified for new loan, as you paid off your loan, without anyblate fee, or late days, for sure you will get it , and also increase you limit, " i sign everything they run and take some points of my creidt and they died me, saying in sorry you will receive a letter ,blablablabla, and we do not guarranty ... any approve loan" bad bad bad bad !!!!!!!!! More Less
Fernando ese Carta es una carta de promocion. Se manda a gente que a sacado credito. Y como no va a exister el numero de reservacion? A cual tienda fuistes? Y specificamente donde dice que no chequamos credito? La Carta dice que credito no es necessario para sacar prestamo. No dice que no chequamos credito.
NO LES CREAN ESTOS SON LOS MAS MENTIROSOS DEL MUNDO ,TE MANDAN CARTAS K NI HAS SOLICITADO Y TE DICEN K ESTAS PREAPROVADO Y TE DAN UN NUMERO DE RESERVACION Y CUANDO LO INTRODUCES TE DICE K NO EXISTE EN SU BANCO DE DATOS , SON MENTIROSOS FALSOS, DICEN K NO TE CORREN CREDITO EN SUS ANUNCIOS PERO SI LO HACEN ,,,,OLVIDENSE DE ESTA COMPANIA FALSA.....
tengan cuidado con esta compania, "OPORTUN" pertenece al banco de america,unos de los bancos con mas fees q otros bancos. Ellos aprovechan la nesecidad de nuestra gente latina ,para poder cobrar altos intereses ,es la compania con los intereses mas altos del mercado, Su personal es una bola de gente q ni siquiera han hecho una carrera o graduados de college.esto es una institucion financiera,nesecitan personal a la altura,pero claro todo es parte del systema de ahorro y ganancia de esta compania, aprovechandose de los problemas de nuestra gente te ... cobran hasta el 59% de interes y si les pagas antes de tiempo ya no te prestan dinero,,NO CAIGAN EN ESTE FINANCIERA,ostigan a la gente con sus llamadas constante , q colera me da ver como nuestra propia gente nos unde en estos negocios malos q a la larga no hay ningun progreso financiero y utilizan a nuestra gente con sueldos bajos ha cobrar altos intereses a nuestra misma gente. ellos se aprovechan de la ignorancia de los latinos para estos negocios malos.TIENEN LA TASA DE INTERES MAS ALTO DE LOS USA,para el latino,y nos quejamos de discriminacion,,,no sean pendejos y hay q ir a estudiar,para q gente como OPPORTUN no nos lleve a la ruina con esos prestamos...NO USEN OPORTUN,se van arrenpentir como lo estoy yo,q fue el peor prestamo de mi vida,,aver si ya eres cliente del banco de america,por q no te prestan ellos mismos ,no q crean una compania para prestar ha altos intereses y todos califican,Tengan cuidado,hay mejores prestamistas ,a bajo interes y un pago mensual solamente,con opportun 2 pagos mensuales y el contrato dura igual .no se dan cuenta nos estan haciendo podre y no hay progreso financiero,no mas para ellos. q cagada son... More Less
Terrible workplace When I first started at the company I was excited and it was a pleasant place to work. More than two year with the company things started going downhill. Management was poor and their work experience that was claimed to have was a lie. Management had no sense of directions which made it hard for the employees to work under uncertainty conditions. Also management doesn't listen to their employees, and they second guess them even when they are unsure of the answer (management has no guidance or dire... Pros: ... None Cons: Lack of knowledge, respect, poor salary, poor management. Loans interest rates to high and customer always making complain about the collections department. More Less
Had my first 2 loans with Progreso and my third one with Oportun, but I have never been so unhappy before. Oportun’s customer service is so bad, unprofessional and its employees are so incompetent and they do not know what they’re doing. It does not matter if they are managers and/or supervisors, still they’re useless. I’m trying to find out if there are any other unhappy customers because I’m looking into filing a lawsuit against them for the improper way of handling my loan payments, how they ... are affecting my credit history and for not doing what they’re were told to do and now Oportun wants me to pay for their mistakes and since I refused, I’m the most affected one. DOES ANYONE KNOW WHERE I CAN REPORT THEM? More Less
CUIDADO. ESTA COMPAÑIA ES LO PERO QUE PUEDES HACER PARA TU CREDITO. SERIA MAS SANO IR A PEDIR A LA CALLE ANTES DE QUE TE ROBEN ESTOS MALDITOS.a
i Got 3 loans with Oportun, paid the 2 first before there time, last one made payments on time. Applied again and they said i was denied. No, reason given. Spoke with supervisor and she was no help. I will never borrow from them again. they make apply Everytime you pay off your loan. they run your credit over and over. Never again. Highly don't recommend them.
Not easy to get a loan. Open later, then most places. I paid my first loan in full,after a couple of pay checks. Tried to apply again, when car broke down. I couldn't even get approved. Never again. They ask for everything but your blood type.
Great company. Just bad costumer service. Try to make a payment with my new bank account and they charge it to my old one. Then I was stuck paying extra fees for returned payment
They used to be good when they were Progreso Financiero. I applied for an emergency loan because my car needed repairs. The interest was high, it was like 32% but I was desperate. I signed up for automatic payments and paid off the loan within 14 months. The process before was simple. Now, with their new CEO they are cutting out the people they wishes to help! Now you must have very good credit, they denied me TWICE after I paid them off. I own a home and make a ... decent living but if you live in California you know it is hard to save here. I have a dental emergency and needed the money to get my tooth fixed. Oportun didnt want to help. They are losing customers here because they are now changing their values, mission, and goals. They no longer want to help us in the communities they wish to "change". Now they are all about money. More Less