Jackson Hewitt is the second largest tax preparation company in the United States. It was founded in 1982, has its headquarters in Jersey City, New Jersey, and operates 6,300 retail offices throughout the United States. Jackson Hewitt prepares over 2.5 million tax returns every year and has an A+ rating with the BBB.
Jackson Hewitt employs 25,000 certified tax return specialists and guarantees the accuracy of customers’ returns. If there are mistakes, Jackson Hewitt will pay any penalties and interest. Customers who have an American Express® Serve Card can access their Federal refund up to two days faster.
What Services Does Jackson Hewitt Offer?
Jackson Hewitt provides the following services:
- Free filing of federal and state tax returns when you file using Jackson Hewitt’s Free Edition
- Affordable Care Act Ready
- Free e-file and direct deposit
- Account Information Roll Over
- Accuracy review
- Free unlimited advice from a tax expert
- Free import of W-2
- Prior Year Return Access
- Step-by-Step Guidance
- Free Tech Support
- Create Prior Year Returns
- Audit assistance
- Amended tax returns
- Complex Tax Filing
- State Tax Filing and Preparation
What Is Jackson Hewitt's Pricing Structure?
Jackson Hewitt offers four online tax preparation editions: Free ($0 for federal and state), Basic ($19.95 plus $36.95 per state return), Deluxe ($34.95 plus $36.95 per state return), and Premium ($54.95 plus $36.95 per state return).
The Free edition is an unbeatable deal because it includes both state and federal tax returns. The caveat is only customers with simple tax returns qualify to use the free version. Jackson Hewitt’s free edition includes prime features such as free import of last year’s tax return, e-filing, unlimited live chat, the ability to import W-2 forms automatically, and declare unemployment income or interest income.
The Basic edition costs $19.95 and is perfect for recent grads and newly married couples. The state return is not included and costs an additional $36.95. The Basic edition includes all the features of the free version plus the option of declaring student loan interest and Earned Income Credit (EIC) with no dependents.
The Deluxe edition costs $34.95 and is designed for families, homeowners, and investors. This version, which is the most popular pick of Jackson Hewitt’s editions, covers EIC with and without dependents, mortgage interest and property tax, and investments.
The Premium edition costs $54.95 and is designed for self-employed workers and people with particularly complex returns. As well as the features included in the Deluxe edition, it also provides coverage for self-employment income and deductions as well as maximized deductions for personal and work-related expenses.
Only the Free edition includes state tax returns. All other editions have a $36.95 extra charge for state tax returns.
What Are the Advantages & Disadvantages of Jackson Hewitt?
Benefits of Jackson Hewitt:
- The peace of mind of using a tax preparation leader with over 30 years’ experience
- Jackson Hewitt has a truly free option for federal and state tax returns
- Jackson Hewitt provides tax support from live tax experts online and includes the option of talking face-to-face with a tax expert at one of its retail offices
- Over 6,300 store locations plus the option of filing online
Disadvantages of Jackson Hewitt:
- You have to purchase the Deluxe Edition to benefit from itemized deductions and basic benefits and credits
- State tax returns cost $36.95, which is high compared to many tax preparation companies
- Only the Premium edition includes business expenses