My case has yet to be resolved so my review is meaningless. The star rating is also meaningless.
Optima Tax Relief is a large tax resolution firm based in Santa Ana, California. The company was launched in 2011 by Harry Langenberg and Jesse Stockwell, who first met when they were students at the Wharton Business School. Optima Tax Relief has a staff of 300 employees, which includes a large team of tax attorneys, CPAs and enrolled agents. The firm is an accredited business with the BBB and has an A+ rating.
Optima Tax Relief is a full-service tax resolution firm. Its services include state and federal tax preparation, tax compliance consultation, tax liability investigation, tax settlement, tax mediation and assistance with tax audits.
Optima Tax Relief offers clients a free consultation to assess their eligibility for tax relief. Qualified taxpayers undergo a two-phase process. First, Optima Tax Relief protects clients by investigating their tax records, establishing contact with the IRS, requesting a temporary stay on collection procedures; and preparing a list of available negotiation and settlement options. The initial stage can take two to four weeks to complete. Second, Optima Tax Relief ensures taxpayers are in compliance with tax laws and mediate the best settlement available. The resolution stage can take three to nine months to complete.
Optima Tax Relief's team of tax attorneys, CPAs and enrolled agents are qualified to look into all available negotiation options. These include offers in compromise, installment agreements, innocent spouse relief, penalty and interest abatement, bankruptcy, expiration, as well as levy and garnishment release.
The initial consultation is free. Once Optima Tax Relief determines a taxpayer may qualify for tax relief, it charges a $995 fee to start its investigation phase. This fee comes with a 15-day money-back guarantee. Once a resolution plan is prepared, Optima Tax Relief charges a second fee that ranges from $995 to $9,995 to finish the process. Cost varies depending on the size and complexity of the case.
Optima Tax Relief operates in all 50 states.
Optima Tax Relief is one of the largest tax relief companies in the United States and has CPAs, enrolled agents and tax attorneys on staff. They don't just claim this. They actually provide names and pictures of their management team and some of their top tax attorneys and enrolled agents on their website's “about us” page. This is something very few tax relief firms are willing to do. The company has an A+ rating with the BBB and has a 15-day refund policy on its initial evaluation fee.
Optima Tax Relief was launched in 2010, which makes it a relatively young tax relief firm and may give pause to some customers. However, it does employ experienced tax attorneys with advanced post-graduate degrees in taxation and courtroom experience before the Supreme Court of the State of California.
My case has yet to be resolved so my review is meaningless. The star rating is also meaningless.
This is an absolute waste of your money, you are better off dealing with the IRS yourself, they charged a outrageous amount of money and achieve no results better than what you could do yourself. Save the money that you would pay this firm and set up a plan with the IRS. Not to mention they bounce you around to 10 (literally) different people throughout the process. I am the average Joe that had made honest mistakes on certain taxes throughout a couple of years ... and they took my case and made it worse than I could have resolved on my own..... Not saying a fraud, but their advertising doesn't match the service. ... but who's does anyway...... STAY AWAY, I PROMISE IF YOU DON'T YOU WILL BE VERY DISAPPOINTED. More Less
I have resolved my issues with this company and come to a resolution,
You might as well sit on the phone for hours and set it up with the IRS yourself as this company will simply take thousands of dollars from you and then do basically nothing more than that and then give you lipservice about what they supposedly did.
What can I say but they were God sent....I owed back taxes, they had put leins on everything, they were going to garnish what little wages I have. As you know you can't talk to the IRS, they won't listen. Optima was recommended to me. I call and the world was lifted from my shoulders. They tell you up front what to expect and what they can do for you. They even let you make payments that you can afford. Optima will call or email and let you know if ... they need anything or just to say we're working on it. They never leave you feeling helpless. I will continue to tell everyone that needs a voice to the IRS that Optima Tax is the one to call. More Less
Without the radio commercial I did not know whom to approach with my tax audit problem from the IRS. I owed more than $25,000 for two audit years 2012 and 2013. When Optima Tax Relief designed the installment agreement based on my potential or ability to pay, I felt a relief. Then one more good news happened, when Optima said I am qualified for the Offer in Compromise, I felt more relieved. This is my favorite part of the resolution. Optima Tax Relief have assigned me different case managers and ... tax professionals as my case progresses to the different resolution stages. And lastly, to make sure that I would not make any more errors, Optima Tax Relief prepared and filed my 2015 Taxes with no extra charge. More Less
If you've ever owed the IRS, you know how stressful it can be. It seems like they can take whatever they want - levy your bank accounts, garnish your checks, it's horrible! But the people at Optima took care of it for me and I didn't have to stress about anything. They are awesome!
Optima Tax Relief is an amazing option if you owe tons of taxes to the IRS. I tried another company before hand and had such an awful experience. Needless to say, I was so hesitant to even contact Optima. Turns out, they were the best possible decision I could have made. They worked with me and figured out a way to slash my tax bill. I can't complain at all because the amount I am paying now is much more reasonable. I can't feel the IRS breathing down my back ... now thanks to Optima! More Less
This place has a really large team of tax experts, including CPAs and tax lawyers. Considering what a mess my taxes were in, I needed all the help I could get. It turns out that they use their team of experts really well. I am ecstatic to report that I am just about square with the IRS. I didn't think that was possible for awhile there!
I enjoyed working with Optima because they seem to be a well organized company. My only concern would be the fees. My advice would be to thoroughly go over and discuss all of the fees with your case manager so you aren't supposed when they ask for money. That is the only issue I had. Other than that, they were able to help us out and now we are in a better standing with the IRS than we were before.
Optima Tax Relief's fee's are so high! Don't they realize that we are in a mess already and can't spare another dime?? They charge a fee just to look into what you owe and let you know all about the interest and penalties and what not.. yes, I know. I get a bill from the IRS monthly. Then they charge upfront for actually helping you out. I mean, I can't complain too much because they DID help us. But really, the fees could be lower, or they could work with ... you about payments. More Less
Optima Tax Relief is the BEST decision I have ever made! Hands down, they are awesome. I really managed to screw up my taxes and owed SO much. I was in over my head and couldn't figure out what to do. OTR was there when I needed them. The staff and my case manager were super helpful and answered any questions I had. Everything was done promptly and I never had to wait around for anything. I highly recommend them!
Besides all of the good reviews I've read on this company, I also have a friend who received help. She couldn't say enough nice things. So when my tax problem reared its ugly head, I called her and asked for the company name. The best thing I ever did regarding taxes was to call them. What a huge relief. I was able to resolve the issue quickly and head off what could have been a financial disaster!
I read that the cost range for getting help from this company is pretty wide. I figured that it had to do with how much you owe and how complex your problem is. I was right. I've had my problem for awhile and it was a mess, but they helped untangle it. The cost was lower than I expected to resolve my tax issue. Good experience overall.
My tax case was really complicated. There were multiple layers to weed through and I just couldn't do it on my own. Optima helped me so much, I can't even tell you. I no longer owe the government anything, and I am so relieved. They are really good at sifting through your tax problems and coming up with the best solutions possible for you.
I tried resolving my tax problems and failed miserably. For a long time, I resisted getting assistance. I figured that I'd get a lot of talk and no action. That wasn't the case with Optima. They did truly provide me with tax relief! And compared to how long I've been struggling with tax problems, this was super quick. I would recommend them highly.
After struggling with my tax problem for two years, I finally gave up and decided to get assistance. I'm usually the do it yourself type and I usually figure out how to resolve issues, but this issue was just way too complex. Boy was I stoked when I found out they have CPAs and lawyers! This is a stellar organization. I am so glad I gave up and let them help me!
When it comes to tax relief, you really need to find a company you can trust to help you out of a jam. This is such a company. They did exactly what they said they would do, and there were no hidden fees. I had my issue resolved and am now at the other side of what was a tax nightmare. Definitely the best decision I've made about my taxes in a long time.
My ex-husband pulled your totally unoriginal "run off with your secretary" and left me with a big financial mess to take care of. One of those messes being a tax lien that I didn't know about until he'd left. I called Optima in a panic and by the end of the conversation I was breathing much easier. They helped me immensely, and I will forever be grateful.
The IRS sent me an intent to levy notice and I swear I just about had a heart attack. I called Optima and they took on my case and got the levy taken care of, and now we are working on getting my taxes also taken care of. It's a sort of slow process, but I know that in the end everything is going to work out alright.
Optima Tax Relief employs some of the best tax professionals out there. I really couldn't have asked for anything better for my tax situation. They handled everything in a prompt and timely manner. Everything was resolved within one year, which was great. I'm happy I didn't have to drag this problem along any longer. The experts at Optima Tax Relief are absolutely amazing and I would suggest that you turn to them, and only them, when in need of tax resolution.
I have to admit being a little annoyed when I called this company and they couldn't give me an immediate idea of just how much it was going to cost to get my tax mess untangled. But as I started the whole process with them, it soon became apparent that this is no tax relief mill. They don't do cookie cutter here. They look at your specific tax situation and come up with solutions tailored to you. Excellent experience!
I never in a million years thought that I would have tax trouble, but it happened to me. I didn't realize that you really want to deal with it immediately. I let it slide for awhile and made the situation much worse. My tax preparer couldn't help me. He was in the middle of doing taxes, so I decided to get going on the problem and call this company. Glad I did.
Optima helped me both with resolving my credit card debt and getting my taxes back in order. With nearly 25,000 in unsecured creditor and tax debt. I completed the debt resolution program and settled it for about half of what I owed. The customer service team was responsive and helped me understand the paperwork and fill out the right forms. My reps were patient with me when I had questions. This is a first class team and I would recommend them in a heartbeat.
Uncle Sam and I have had several problems over the years. My fault for thinking I could file my own tax returns. Stupid and really costly decision on my part. Anyway, I called Optima in a desperate attempt to finally just get this all resolved. They told me they weren't sure if they'd save me money, but they would see if they could. Well, they saved me money and saved my sanity. Things are all cleared up now, and I got myself a great accountant for filing my taxes in ... the future. No more DIY tax for me! More Less
If you feel overwhelmed with any tax problems, call Optima Tax Relief. They were like a god send to us. We have been dealing with tax problems for almost 5 years and I really felt like there was no resolution in sight. The amazing group of professionals there really made the difference. They knew exactly what they were doing. I appreciate them for all their hard work, and I had absolutely no issue paying all their fees because in the long run, they did us a favor.
Kaleigh and Optima Tax took a huge weight off of my shoulders. They answered all of my questions right away and took pressure off while they worked with the IRS. I highly recommend just talking to them to start. Kaleigh was a huge asset to have on my side. I would love to have her on my side for anything.
I had 4 years of unfiled tax returns and had NO idea where to turn. I heard a commercial for optima tax relief, and thought, couldn't hurt at this point. I spent the money and they really went all out helping me fix my tax problems. I give them a 5 star rating because I feel like my fiances are in good hands. I Truly had to trust them but after having payed almost nothing in taxes thanks to optima. Thank you optima tax.
Messing up your taxes is like a snowball effect.. It just builds and builds until one day, you're receiving frightening letters from the IRS and you feel like there's nothing you can do. After researching tax relief companies, Optima Tax Relief came up and I gave them a shot. They were extremely professional and friendly with my particular case. I thought they would turn me away but they really helped me out. The IRS isn't sending me those scary letters anymore, and I thank Optima Tax Relief for that.
They were very honest in their whole process. I was in a pretty bad situation when I contacted Optima and it took me long with their processes and documentation, but finally got my issue sorted. They delivered what they promised and I'm happy with it. Also, the representative were never trying to sell me anything but were always asking questions to understand my situation more - haven't seen it with the other company I first contacted.
However it took me some couple of months to get my whole IRS back taxes ... cleared. Wish if I could speed it up, but guess its the process with IRS.
Overall, I'm happy with these guys. More Less
In my opinion OTR was up to the task. They were very informative and knowledgeable and if they didn't have the answer then they would call someone who did and then respond. They got my problem resolved quickly and got the weight off my shoulders.
I am a small business owner and have never had any issues with my taxes until now. Suddenly, I owe a bunch of money I have never had to pay before and my income has not changed. I went to some local tax offices and received conflicting information that confused me more, until I discovered Optima Tax Relief. They immediately took control and explained the situation in an understandable way. Optima Tax Relief squared everything away with the IRS and the new charges went away overnight!
The woman I spoke ... with was very concerned for my situation and was very helpful in answering my questions. I would definitely recommend Optima Tax Relief to all my friends and family or anyone looking for a hassle free tax experience. The company even offered me tips and information on what to do if something like this happens again or the IRS takes funds from my account. Very helpful! More Less
I recently took over my retired parents' business. After only a couple months on the job, I received a notice from the IRS saying they owed $23,000 in taxes. I had no experience with self-employed taxes or dealing with the IRS, so I had no idea what to do.
After some searching and I called Optima and was connected to someone right away. Over the course of a few months I was able to get an offer and compromise on the tax liability, which ended up saving my parents over $15,000. ... The rest is on an installment plan they can now afford. Throughout my experience was that Optima was professional, competent and informed.
I am happy to recommend Optima to anyone who finds themselves in a similar situation. More Less
When I found out that I owed the IRS 10,500, I almost passed out. I couldn't eat, sleep or think and bit my nails nearly off. I had no idea what I was going to do! I don't have that kind of money! Then I found Optima and the tide changed for me. They halped me get things under control. I still owe a good sized chunk of money, but not that much, and I am able to pay it off.
If you have a tax problem, this is the place to go. They aren't the least expensive company out there, but they are reasonably priced considering the ultra-experienced people they have on staff. They are tax experts who truly know what they are doing. My case was complex and had been hounding me for several years. I got it all worked out thanks to the pros at Optima. I wouldn't think of going anywhere else.
This is a firm that does things the right way!!!! They explained their two phase process right up front, explained the process fees, gave me an honest and straightforward explanation of what to expect and delivered on everything!! This is the firm you want to retain to solve your tax problems.
I had a close friend that had a considerable tax debt and I encouraged her to seek help from Optima Tax relief. She researched Optima Tax Relief thoroughly and got a free consultation. When it was determined they could assist her she proceeded with Phase 1 and was thrilled with the work and protection conducted by Optima. She was also impressed by their professionalism. When she realized what could be accomplished she moved into Phase 2 and was delivered a very respectable and favorable outcome for her tax resolution saving ... thousands in tax reduction and a speedy resolution saving her many years of penalties and interest that otherwise would have drowned her in unmanageable tax burde. Aewresome work by Optima Tax relief, quite exceptional service from start to finish!! Peter J. More Less
I am so relieved to have called this company. I dealt with other tax relief companies and they seemed to be too eager to tell me what I wanted to hear. Optima told me what I needed to know....the truth. They have been so professional and helpful in getting my tax problem fixed. I can now sleep at night knowing that the IRS is not going to be at my door.
Optima was the last firm I called before making a decision to have professional help with my IRS Tax issue. I was treated as a person and the consultant took time to explain my options to me and their process was communicated in a way that made the most sense. I have recommended 2 of my co-workers to Optima and they have shared the same sentiment with me. Thank you for saving me from IRS garnishment within days of enrollment and I can finally feel relieve from the fear of ... further IRS letters and calls. So glad I made the right decision with Optima More Less
Love the fact that this company gives you your initial session for free, and it's actually a useful session. I've had sessions from other companies that were full of false promises. Not with Optima. I also really like the 15-day moneyback guarantee that you get. I didn't have to use mine, fortunately, because they totally helped me, but it was good to know it was there.