Xact was founded in 1993 and is based in Cincinnati, OH.

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first hand experience, they approved me but cant verify my bank through their page which ended up being denied. 3 application attempts and no solution on their part

I wish I could give them no stars. Their customer service is HORRIBLE!!!!.I was told I could refinance on a certain date and went online and it would not allow me to. When I called they kept switching me around to different departments and the XACT customer service Rep was SO UNWILLING to help me or explain why I was told that. The Call Rep just kept repeating the same scripted line. HORRIBLE, HORRIBLE customer service!!!!!!!!!!!!!!!!!!!!!!!

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