WCTCB Review: How To Remove West Central Texas Collection Bureau From Your Credit Report


If you have been contacted by WCTCB regarding a debt, you will want to make sure you verify that the debt is legitimate and correct. Otherwise, WCTCB could report bad information to the credit bureaus, which will end up on your credit report. If you do find any errors, you can file a dispute with the credit bureaus, or if you want to pay off the debt, you can try to work out a pay-for-delete agreement with the debt collection agency.

No one wants to have to deal with calls and letters from a debt collection agency, especially if the information they have is not even correct. Believe it or not, mistakes pop up on credit reports all the time, from incorrect dates and dollar amounts to problems stemming from identity theft. In the case of a debt that went to a collections agency, it could stay on your credit report for years. And even if the debt is real and you do pay it off, you’ll want it removed from your credit report as soon as possible.

Fortunately, you do have rights under the Fair Credit Reporting Act, which was updated in November 2021. The good news is that if you find an item on your credit report from a collections agency, including WCTCB, it is possible to have it removed, though the exact process will depend on your circumstances.

Let’s take a closer look at what WCTCB is and what you need to do in order to remove it from your credit report.

What is WCTCB?

WCTCB is a debt collection agency that operates in the West Central Texas region. If you have received a notice from the West Central Texas Collection Bureau or have a debt that has been turned over to them for collection, it is important to understand your rights and responsibilities under the law.

The Fair Debt Collection Practices Act (FDCPA) is a federal law that regulates the behavior of collection agencies and sets limits on what they can do to collect a debt. Under the FDCPA, collection agencies are prohibited from engaging in certain practices such as harassing or threatening borrowers, making false or misleading statements, and using unfair or deceptive tactics to collect a debt.

Pro Tip

Debt collectors can even try to contact you through social media, but they must follow certain rules: their messages must be private, they must identify themselves as a debt collector, and they must provide you with a way to opt out of receiving further communications from them on that social media platform.

Does WCTCB affect my credit score?

Having an account sent to a debt collection agency can definitely affect your credit score. It can stay on your credit report for up to seven years, which will lower your score and make it harder for you to get a credit card or a mortgage down the road. So if you see WCTCB on your credit report, you’ll want to do everything you can to remove that information right away.

The good news is that you are protected by the Fair Credit Reporting Act (FCRA), which dictates how debt collections can be reported on your credit report. Before they can report a debt to a credit bureau, debt collectors must take one of the following actions:

  • Speak to you about the debt, either by telephone or in person
  • Mail you a letter or send an electronic communication about the debt and wait a reasonable amount of time (generally 14 days) for a response, in case the letter or email is returned as undeliverable

Pro Tip

It’s good practice to check your credit report periodically to make sure there are no mistakes or surprises. You can get a free copy of your credit report from each of the three main credit reporting agencies once every 12 months by going to AnnualCreditReport.com.

How do I remove WCTCB from my credit report?

WCTCB is a debt collection agency that may appear on your credit report if you have outstanding debts that have been turned over to them for collection. If you see WCTCB listed on your credit report, it is important to address the underlying debt as soon as possible to avoid further negative impacts on your credit. Here are some steps you can take to remove WCTCB from your credit report:

  1. Review your credit report to verify that the information about WCTCB and the debt is accurate. If you find any errors or discrepancies, you can dispute them with the credit bureau that provided the report.
  2. Reach out to WCTCB to negotiate a repayment plan or settlement. If you can come to an agreement with WCTCB, they may agree to remove the listing from your credit report once the debt is paid in full.
  3. Consider seeking professional help, such as from a credit counselor or attorney, if you are having trouble negotiating with WCTCB or resolving the underlying debt. They may be able to help you come up with a plan to address the debt and remove the listing from your credit report.

It is important to note that it may take some time for the listing to be removed from your credit report, even if you are able to successfully resolve the debt. Credit reporting agencies are required to update their records regularly, but it can take several weeks or even months for the changes to appear on your credit report.

Remember that it is important to address any outstanding debts as soon as possible to avoid negative impacts on your credit and to protect your financial well-being. If you are having trouble managing your debts, it may be helpful to seek professional assistance to help you get back on track.

Request that all correspondence be sent by mail

First, you’ll want to have proof of all your communications with WCTCB in case you need to take legal action or file a dispute later on. You’ll also probably want the annoying phone calls to stop. Contact WCTCB and request that all of your communications be sent through the mail.

You can contact WCTCB at the following address:

1133 N. 2nd
Ste 101
Abilene, TX 79601-5829

Request a debt verification letter

When WCTCB collects a debt, the company is required by law to provide certain information about that debt within five days of its first contact with you. This is known as a debt validation letter, and it should include the following information:

  • The name and mailing information of the debt collector
  • The name of the creditor to whom the debt is owed
  • The account number associated with the debt
  • An itemization of the current amount of the debt — including interest, fees, payments, and credits — since a particular date that you may be able to recognize or verify with records
  • The current amount of the debt as of when the validation notice is provided
  • Information about your debt collection rights, including how to dispute the debt

The notice must also contain a returnable form that allows you to declare that you are disputing the debt for one of the following reasons:

  • The debt is not yours
  • The amount is wrong
  • Other (you will need to supply additional information)

Once WCTCB sends you a validation notice, you have 30 days to request a debt verification letter that proves the debt is in fact yours. At that point, the debt collector must stop trying to collect payment until it verifies that the debt is yours.

If it turns out that the debt doesn’t belong to you, you’ll need to send a dispute letter to WCTCB and the credit bureaus. Once they receive the necessary proof, they should remove the debt from your credit report immediately.

Pro Tip

Any time you send a communication to a debt collector, credit bureau, or other agency, use certified mail and request a return receipt. That way, you’ll have a record proving that you sent the information and that it was received.

File a dispute with the credit bureaus

If you believe that you do not owe the debt or that WCTCB has failed to validate the debt, you can file a dispute with the credit bureaus. Each credit bureau has its own process for dealing with disputes. In any case, you will need to provide documentation of the error, so be sure to prepare all of your paperwork in advance.

To start the dispute process, you can visit the website of each credit bureau or mail your dispute forms to the following addresses:

P.O. Box 740256
Atlanta, GA 30374
P.O. Box 4500
Allen, TX 75013
TransUnion LLC, Consumer Dispute Center
P.O. Box 2000
Chester, PA 19016

You may also be familiar with another option known as a 609 letter. This refers to Section 609 of the FDCPA, which states that if the credit bureaus can’t produce certain records required to verify a debt, then they must remove that debt from your credit report.

Some people view this as a legal loophole — the assumption is that if you mention obscure records, the credit bureaus won’t be able to produce them. However, there is no evidence that a 609 letter works any better than the regular dispute forms, so it may not be worth spending money on a 609 letter template.

Check the statute of limitations

One way that a WCTCB debt item may be removed from your credit report is if the statute of limitations in your state has expired. If that is the case, the collector cannot pursue legal action against you.

A debt collection company knows that these time limits are in place, so they may encourage you to make a payment as soon as possible because it will reset the statute of limitations. Be sure you don’t make any payments unless you are sure it’s absolutely necessary.

Work out a pay-for-delete agreement

If you truly owe the debt claimed by the debt collector, you can try to work out a pay-for-delete agreement with WCTCB. This agreement states that as long as you pay all or part of your debt (which could be half or even less), the debt collection agency agrees to remove the collections account from your credit report. Here is an example of what that might look like:

“In exchange for paying [dollar amount] on this account [account number], WCTCB will remove the account from my credit report with the three major credit reporting bureaus.”

To enter into a pay-for-delete agreement, you will send a formal letter to confirm the arrangement and ask for written confirmation from WCTCB.

Check your credit report

About 30 days after you have made your payment or filed your dispute, you should check your credit report to see if anything has changed. Note that it may take a few months for items to be removed or for your scores to change.

If nothing has changed after 30 days, it’s time to file a complaint against WCTCB. You may also want to consider getting a law firm involved.

How to file a complaint against WCTCB

Hopefully, it won’t come to this, but if you feel like WCTCB has been unfairly harassing you or has otherwise violated the law, you can file a complaint against the company with several agencies.

  • File a complaint with the FDIC. The FDIC handles debt collection complaints related to FDIC-supervised banks.
  • File a complaint with the Better Business Bureau. This will help get the word out to other consumers who are being similarly harassed.
  • Find your state’s regulator. Many states have their own version of the FDCPA. You can look up your state’s regulator in the State Bank Directory of the Conference of State Bank Supervisors.

Pro Tip

If you feel that a debt collector has violated the law and you want them to stop calling you, you can employ this 11-word phrase to stop debt collectors: “Please cease and desist all calls and contact with me, immediately.”


Is WCTCB legitimate?

Yes, WCTCB is a legitimate debt collection company that is required to obey state and federal laws regarding how and when to contact you about debt.

What kind of company is WCTCB?

WCTCB is a corporation based in Abilene, Texas. It is a full-service debt collection agency.

Does DRS affect your credit score?

Yes, an item from WCTCB on your credit report could affect your credit score. What’s more, it could stay on your record for seven years, unless you take immediate steps to remove it.

Will WCTCB try to sue me or garnish my wages?

It is possible for WCTCB to sue you, even over a small amount of debt. If you do not respond to the lawsuit, a judge could order you to pay the debt, which could result in your wages being garnished. Your best bet is to take all communications from WCTCB seriously and respond to them immediately.

Key Takeaways

  • Having an item from a debt collection agency on your credit report could hurt your credit score for up to seven years.
  • You are protected from abusive practices by debt collection agencies under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
  • If you would like to remove WCTCB from your credit report, you can file a dispute or try to work out a pay-for-delete arrangement with the company.
  • You will want to request all communications in writing, request a debt verification letter, and check the statute of limitations on debt collection in your state.
  • After requesting the item(s) from WCTCB be removed, you should check your credit report after 30 days. If the items are still on your report, you can file a complaint against the debt collector.

If you need help fixing your credit after going too far into debt, you can seek out help from a credit repair company. These professionals know how to deal with aggressive debt collectors and may be able to help you draft letters or compile documentation so you won’t need to do it on your own. Use SuperMoney’s comparison tool to find the best credit repair service for your needs!

View Article Sources
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  2. Are there laws that limit what debt collectors can say or do? – Consumer Financial Protection Bureau
  3. Consumer Assistance Topics: Debt Collection – Federal Deposit Insurance Corporation
  4. Understand how the CFPB’s Debt Collection Rule impacts you – Consumer Financial Protection Bureau
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  12. How to Improve Your Credit Score – SuperMoney
  13. Debt Collector Harassment: How To Stop It – SuperMoney
  14. The 11-Word Phrase To Stop Debt Collectors – SuperMoney
  15. Can a Credit Card Company Garnish Your Wages? – SuperMoney