Acura was founded in 1986 and is based in Torrance, CA.

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Terrible customer service.  I spent 3 months trying to get autopay implemented.  I mailed them the bank information using their form.  Then I called and called, waiting a long time on hold each time, getting forwarded from one department to another.  Each time they saw that I had given them the information but each person I talked to had to tell a different department to implement the autopay, and it never happened.  Super frustrating, massive red tape, poor service, long hold times, late fees that I didn't deserve.  I will never use Acura Financial Services again.

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