Last Updated: 04/18/2025
SuperMoney User Recommendation Score +39
Mostly recommended18 total votes
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Highlights
Community Rating
Mostly recommended
Credit Score Range
600 - 850
Amount Range
Up to $2,000,000
Loan Term (Years)
10 - 30
Number of Reviews
US Bank Home Mortgage Review
US Bank Home Mortgage is offered by U.S. Bank (NMLS #402761), a bank founded in 1863 and based in Minneapolis, MN. US Bank mortgage are available in 50 states and Washington, DC.
Key Takeaways
- Wide selection of mortgage programs offered. US Bank Home Mortgage offers FHA, VA, jumbo, conforming, and conventional mortgages.
- Financing for single-family and multi-family properties. However, U.S. Bank does not offer financing for manufactured homes.
- Standard interest rates types. US Bank Home Mortgage offers adjustable-rate mortgages and fixed-rate mortgages.
- Only primary residences considered. US Bank Home Mortgage does not offer financing for vacation homes or investment properties.
- Fair credit accepted. Borrowers with a credit score as low as 600 may qualify for US Bank Home Mortgage.
US Bank Home Mortgage Pros & Cons
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US Bank mortgage FAQ
How much can you borrow via U.S. Bank?
US Bank mortgage allows borrowers to apply for loan amounts of up to $2,000,000. Note that the maximum loan amount you can borrow will also vary depending on the type of mortgage you choose, regardless of the lender you choose.
What is the maximum loan term you can get with US Bank mortgage?
US Bank mortgage offers mortgages with terms ranging from 10 to 30 years. Having the option of longer terms allows borrowers to take on larger loan amounts while keeping monthly payments more affordable. However, the longer the term of your loan, the more interest you will pay.
What mortgage rates does U.S. Bank offer?
Mortgage rates change daily based on market conditions and vary significantly depending on the loan type and the length of the term. For instance, fixed rate mortgages will typically have a higher interest rate than mortgages with variable rates, and jumbo loans usually have higher mortgage rates than conforming conventional loans. Find the best interest rate available to you by getting quotes from three or more mortgage lenders before choosing a home loan.
Do they charge mortgage origination fees?
Yes, US Bank mortgage may charge a loan origination fee .
Does US Bank mortgage charge prepayment fees?
No, US Bank mortgage does not charge prepayment fees. This means you will not have to pay additional fees if you decide to repay the mortgage early.
What mortgage programs are available?
Besides conventional mortgages, US Bank mortgage offers the following mortgage types:
- FHA loans: FHA loans are mortgages insured by the FHA. They offer competitive mortgage rates and have less stringent eligibility requirements. However, borrowers must pay a mortgage insurance premium. For instance, you can apply for an FHA loan with a credit score as low as 580. Co-applicants are allowed and you can qualify for a down payment as low as 3%.
- Jumbo loans: Any mortgage with a loan amount above the conforming loan limits set by the Federal Housing Finance Agency.
- VA loans: A zero down payment mortgage or a refinance of up to 100% of the home's value for American military members, veterans, and their spouses. VA loans offer competitive mortgage rates, and don't have a minimum credit score. However, the mortgage lenders that offer them will typically require a credit score of at least 640.
What property usage types does US Bank mortgage allow?
Some mortgage lenders restrict the type of usage borrowers give mortgaged properties. US Bank mortgage allows the following property usage types:
- Primary home
- Investment properties and house flipping projects
What is the customer service phone number?
The customer service number for US Bank Home Mortgage is (800) 872-2657.
What is the support contact email?
The support contact email for is customer.support@usbank.com.
How do people rate the customer service and user experience?
Overall, this business is mostly recommended based on community reviews that rate customer service and user experience.
SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...
Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.
Hours of Operation
Sunday
Closed
Monday
8:30AM - 5:30PM
Tuesday
8:30AM - 5:30PM
Wednesday
8:30AM - 5:30PM
Thursday
8:30AM - 5:30PM
Friday
8:30AM - 5:30PM
Saturday
Closed
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Learn MoreSuperMoney Net Recommendation Score
SuperMoney users mostly recommend this product, giving it a user recommendation score of +39, or 3.8 on a 5-point rating scale.
+39
-1000+100
No one recommends
Everyone recommends
US Bank Home Mortgage Community Reviews
Would you recommend US Bank Home Mortgage to your friends?
U
Anonymous
Feb 7, 2023
May or may not recommend
Due to unforeseen circumstances we got behind on our payments. Once we clear all that up we were ready to make it right and repay all the months we were behind. Got a cashiers check and sent it. 10days later we received the same cashiers check back via postal service with a note inside stating: they couldn’t except the payment due to it not including bs charges and attorney fees. ...Show More
MC
Mazhar C.
Nov 25, 2022
May or may not recommend
I am a long-term customer of U.S. Bank and have almost all their products. I also used to work for them for 20 years. I would recommend their products. I had a 1st mortgage and 2nd mortgage with them and I paid off the 1st mortgage. I am very happy with U.S. Bank and recommend it all the time to friends and family.
MM
Michelle M.
Oct 13, 2022
May or may not recommend
As a customer of US Bank accounting and home mortgage, I'm a very satisfied customer. Great customer service, friendly and knowledgeable staff.
JM
Jane M.
Sep 22, 2022
May or may not recommend
I am a long-term customer of U.S. Bank and have almost all their products. I also used to work for them for 20 years. I would recommend their products. I had a 1st mortgage and 2nd mortgage with them and I paid off the 1st mortgage. I am very happy with U.S. Bank and recommend it all the time to friends and family.
PH
Patrick H.
Apr 24, 2022
May or may not recommend
I would highly recommend US Bank for a mortgage! They have online resources to help break down the cost of your home loan, escrow, principle and interest. You can clearly see where your money is going, whether it is on their app or online banking service. The staff is super nice, helpful, and understanding. We had a month in which we had some financial struggles and they helped us with ...Show More
NT
Natawnee T.
Apr 7, 2022
May or may not recommend
I decided against a loan but they had very good customer service as well as advice and multiple options that suited my family.
RA
Rachael A.
Mar 28, 2022
May or may not recommend
Taking a loan for anything isn’t the easiest thing to do but US bank home was the easiest I could get. The rates are about the same as any but it has the best rates for all types of loans.
Becca -.
Feb 23, 2022
May or may not recommend
US Bank Mortgage offers competitive interest rates on a variety of mortgages and is an excellent option for existing customers. Bank customers are eligible for closing cost discounts. It is also suitable for buying niche mortgage products such as mortgages and investment real estate loans. Also, if you're having a hard time clearing the down payment hurdle, you're promised further assistance navigating down that path.
IB
Ibinabo B.
Jan 20, 2022
May or may not recommend
It is never easy to take out a loan to finance anything, especially in an uncertain economy made even more uncertain by the pandemic, but US Bank home got me covered. I'm grateful!
RA
Raphael A.
Jan 20, 2022
May or may not recommend
U.S. Bank's conventional mortgage rates trend about the same as the national average. It's nice that U.S. Bank publishes all of the best rates for its different loan types clearly on its website. Like the refinance rates, the purchase rates advertised do not reflect mortgage discount points, so you could get a lower rate if you are willing to pay a little more up front.
Good customer support, the process from ...Show More
LH
Lashane H.
Jan 3, 2022
May or may not recommend
This is a great option if you are looking for a bank that offers mortgages for multi-family properties.
EN
Eleasia N.
Aug 27, 2021
May or may not recommend
The hardest part about it was that there were no personalized mortgage rates for my preference but they didn't have too many fees. They do have a few loans to pick from. I just say have decent credit score so you won't have to deal with the extra fees
Antonyo H.
Aug 25, 2021
May or may not recommend
Now with this bank I have personal experience because I recently took out an home loan with this bank. Going from an homeless independent college student to financing and owning my own home opened up doors for me. I really appreciate US Bank Home Mortgage for helping me.
BK
Brandon K.
Aug 22, 2021
May or may not recommend
I’ve used US Bank for years and I’ve also received a traditional mortgage from US Bank. US Bank offers various loan types that includes traditional loans, FHA, VA. Typically US Bank approves mortgage loans based on fair credit. Don’t fret, US Bank accepts applicants with credit starting as low as 600. Also, US Bank offers their services within all 59 states. The APR starts off at
2.168%, they allow personal ...Show More
Originsand T.
Jul 29, 2021
May or may not recommend
I don't qualify, but I think that the customer service provided was excellent, and it is similar to some of the better-known companies out there.
U
Anonymous
Jul 17, 2019
May or may not recommend
I am purchasing my new home and because an underwriter can't do math on my income I have had to sign an extension 3 times now! I will be refinancing with another lender as soon as I'm able to!!
U
Anonymous
Jun 25, 2015
May or may not recommend
US Bank is making my home buying experience a nightmare. It is next to impossible to get anyone to talk with me and when i do they are next to useless. If you are thinking of using them do yourself a favor and don,t
U
Anonymous
Jun 25, 2015
May or may not recommend
We gave US Bank all the information they needed to close on our home. It has been a year and still not done. We have sold our current home and they just keep needing more information. This is costing us thousands.
Showing 18 of 18 reviews
