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Social Responsibility in Business: Meaning, Types, and Examples

Last updated 03/20/2024 by

Silas Bamigbola

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Summary:
Social responsibility in business involves actions that benefit society and the environment while pursuing profitability. Companies embracing social responsibility engage in ethical practices, promote volunteering, and support philanthropic efforts. Consumers, particularly millennials and Gen Z, are prioritizing socially responsible businesses. This article explores the concept of social responsibility, its importance, types, and examples of companies integrating it into their operations.

Understanding social responsibility in business

Social responsibility means businesses must act for the greater good, not just profits. Beyond shareholder value, companies are accountable to society and the environment. This has gained significance as consumers seek ethically driven businesses. While critics argue against mixing business and societal concerns, younger generations are advocating for responsible practices, driving a transformative shift.

What is corporate social responsibility (CSR)?

Corporate social responsibility (CSR) extends social responsibility to businesses. It calls for an ethical balance between profitability and societal well-being. This includes commission (philanthropy) and omission (environmental policies). CSR can benefit both society and a company’s bottom line.

The four types of social responsibility

Companies achieve social responsibility through philanthropy, volunteering, ethical labor practices, and environmental changes. Reducing carbon footprint, fair employee wages, and responsible sourcing are key facets. Maintaining this balance is crucial for operational efficiency and effectiveness.

The debate: corporate social responsibility

Economist Milton Friedman opposed business social conscience, emphasizing profit. However, times have changed. Social responsibility is more mainstream, particularly among millennials and Gen Z. They drive change both as consumers and within workplaces, urging businesses to prioritize societal and environmental welfare.

Examples of social responsibility in action

Social responsibility takes various forms across industries and companies:
Here are some exemplary cases of socially responsible corporations.
Starbucks Corp. (SBUX)
  • Commits to sustainability and community welfare.
  • Purchases Fair Trade Certified ingredients.

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