New American Funding Expands Beyond Home Loans By Offering Insurance And Whole Home Service Solutions
Last updated 03/19/2024 by
Miriam Belen-RodriguezEdited by
Andrew LathamSummary:
Expanding its suite of services, New American Funding now offers NAF Insurance and NAF Concierge, in partnership with Matic Insurance and OneSource Solutions, to streamline the homebuying and moving process for customers.
New American Funding (NAF), a prominent mortgage lender, has recently broadened its horizons by introducing comprehensive home service solutions. In collaboration with Matic Insurance and OneSource Solutions, NAF has launched NAF Insurance and NAF Concierge. These services are designed to integrate seamlessly with NAF’s customer-centric loan process, enhancing the overall homeownership journey by offering insurance and home setup services during the mortgage process.
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New partnerships for a comprehensive homeownership experience
In a strategic move that marks a significant expansion of its service portfolio, New American Funding has joined forces with Matic Insurance, culminating in the innovative NAF Insurance offering. This pioneering service simplifies the process for customers to secure robust homeowners insurance policies as an integral part of their loan processing journey. Moreover, it extends the convenience of bundling an array of personal insurance products, such as policies for flood, windstorm, automotive, pet care, and life, thereby addressing a wide spectrum of customer insurance needs under one umbrella.
Seamless integration into the mortgage process
The seamless incorporation of NAF Insurance into New American Funding’s loan procedure stands as a shining example of the company’s unwavering dedication to delivering exceptional customer service. By establishing a comprehensive one-stop-shop that caters to both mortgage and insurance requirements, New American Funding effectively streamlines the homeownership process, thereby eliminating the typical complexities and challenges associated with procuring homeowners insurance.
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NAF Concierge: Beyond the loan
NAF Concierge, a service powered by the expertise of OneSource Solutions, ambitiously expands the scope of New American Funding’s offerings well beyond the realm of financial services. This service proactively aids customers in orchestrating the logistics of their move, including the identification of reputable local moving companies and the arrangement of vital home utilities such as electricity, gas, and water. Additionally, NAF Concierge provides invaluable assistance with the installation and setup of internet and television services, as well as the integration of advanced smart home security systems, thereby ensuring a comprehensive and hassle-free transition into their new home.
Two decades of customer-focused innovation
With a storied 20-year legacy of relentless innovation and a customer-centric approach to service, New American Funding has consistently stayed at the forefront of identifying and leveraging new opportunities that simplify and enhance the homeownership experience. The launch of NAF Insurance and NAF Concierge is a testament to the company’s deep-seated commitment to not just meet but exceed the evolving needs of homeowners, solidifying its role as a holistic partner throughout the homeownership journey.
Key takeaways
- New American Funding introduces NAF Insurance and NAF Concierge to enhance the home buying experience.
- Partnerships with Matic Insurance and OneSource Solutions aim to streamline the mortgage and moving process.
- Customers can now easily bundle various types of insurance and set up home services during the loan process.
- The new services reflect New American Funding’s commitment to innovation and comprehensive customer service.
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