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How to Remove Partners Financial from Your Credit Report

Last updated 07/04/2024 by

Silas Bamigbola

Edited by

Fact checked by

Dealing with debt collectors like Partners Financial can be stressful and detrimental to your credit report. This guide provides comprehensive steps on how to remove Partners Financial from your credit report, understand their impact, and protect your financial health.
Having a debt collection agency like Partners Financial report an account on your credit report can significantly harm your credit score and overall financial well-being. This comprehensive guide will walk you through the steps necessary to remove Partners Financial from your credit report, your rights under the law, and strategies for protecting your financial future.

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Who is Partners Financial?

Partners Financial is a debt collection agency that may report a collection account on your credit report. They typically acquire debt from various creditors who have given up on trying to collect the debt themselves, often purchasing the debt for a fraction of its original value. This agency might contact you via mail or phone, demanding payment, and their actions can have severe implications for your credit score.

Does Partners Financial hurt my credit score?

Yes, any derogatory mark, including a collection account from Partners Financial, can severely impact your credit score. Collection accounts are viewed negatively by creditors and can lower your score, affecting your ability to get loans, credit cards, or even a mortgage.

Pro tip

Regularly monitoring your credit report can help you catch errors or fraudulent accounts early, making it easier to dispute and remove them.

How to remove Partners Financial from your credit report

1. Verify the debt

Before taking any action, ensure the debt reported by Partners Financial is valid. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request a debt validation letter from the collection agency. This letter should provide details about the debt, including the original creditor, the amount owed, and any relevant account information.

2. Dispute inaccurate information

If you find any inaccuracies in the debt validation letter or on your credit report, you can dispute the information with the credit bureaus. The Fair Credit Reporting Act (FCRA) allows you to challenge any incorrect or unverifiable information on your credit report. Submit a dispute to the credit bureaus (Experian, Equifax, and TransUnion) with supporting documentation to prove the errors.

3. Negotiate a pay-for-delete agreement

A pay-for-delete agreement involves negotiating with Partners Financial to remove the collection account from your credit report in exchange for payment. While not all debt collectors agree to this, it is worth attempting. Ensure you get the agreement in writing before making any payments.

4. Seek professional help

If you are struggling to manage the dispute process or negotiate with Partners Financial, consider seeking help from a credit repair company. These professionals can analyze your credit report, identify errors, and negotiate with creditors on your behalf.

Pro tip

Dispute any inaccuracies in writing and send your dispute to the credit bureaus via certified mail to ensure it is tracked and received.

Request all correspondence in writing

Ensure a documented record of communications with Partners Financial by requesting written correspondence. Contact Partners Financial at the following address:
Partners Financial contact information
P.O. Box 2980, Henrico, VA 23228
+1 800-321-5617

How to file a complaint against Partners Financial

If you believe Partners Financial has violated your rights under the FDCPA or FCRA, you have the option to file a complaint. Here’s how:
  1. Consumer Financial Protection Bureau (CFPB): File a complaint online here or by calling 1-855-411-2372.
  2. State’s Attorney General: You can also file a complaint with your state’s Attorney General’s office. Contact information for your state’s Attorney General can typically be found on their official website. To find your specific state regulator, check here: Consumer Finance.
  3. Federal Trade Commission (FTC): File a complaint online here.

Documenting your complaint

When filing a complaint, it’s important to provide as much detail as possible. Include the name of the debt collector, the date and time of the alleged violation, and any supporting documentation such as letters, emails, or phone records. This information will help the authorities investigate your complaint more effectively.

Following up on your complaint

After filing your complaint, follow up with the relevant agency to ensure that your case is being handled. Keep records of all communications and updates related to your complaint. If you do not receive a satisfactory resolution, you may need to consult with a consumer protection attorney to explore further legal action.

Know your rights under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) is a federal law that governs how debt collectors like Partners Financial can interact with consumers. This law provides you with protections against harassment, false statements, and other unfair practices. Familiarize yourself with these rights to better handle any interactions with debt collectors.

Understanding debt validation

Debt validation is your right under the FDCPA to ask for proof that you owe the debt a collector is trying to collect. Upon your request, the debt collector must provide information about the original creditor, the amount owed, and any relevant account information. Use this tool to ensure the debt is legitimate and accurately reported.

Steps to protect your credit score

Your credit report is a critical component of your financial health. To protect your credit score, regularly monitor your reports, dispute any inaccuracies, and ensure timely payments on all your accounts. Consider setting up alerts or using credit monitoring services to stay on top of your credit report.


Dealing with Partners Financial can be challenging, but understanding your rights and the steps to remove negative marks from your credit report is crucial. By verifying the debt, disputing inaccuracies, and considering options like pay-for-delete agreements, you can improve your credit score. If needed, seek professional help to navigate the process and achieve a positive resolution.

Frequently asked questions

How long does a collection account stay on my credit report?

A collection account can remain on your credit report for up to seven years from the date of the first delinquency.

Can paying off a collection account improve my credit score?

Paying off a collection account may slightly improve your credit score, but the negative mark will still remain on your report for up to seven years. Negotiating a pay-for-delete agreement can be more beneficial if you can get the debt collector to agree.

What should I do if Partners Financial violates my rights?

If you believe that Partners Financial has violated your rights under the FDCPA or FCRA, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or seek legal advice to explore your options for recourse.

Can I remove a collection account by disputing it?

Yes, if the information on the collection account is inaccurate, unverifiable, or fraudulent, you can dispute it with the credit bureaus to have it removed from your credit report.

How can I prevent future collection accounts on my credit report?

To prevent future collection accounts, manage your debts responsibly, make timely payments, and monitor your credit report regularly for any inaccuracies or signs of identity theft.

Is Partners Financial a legitimate company?

Yes, Partners Financial is a legitimate debt collection agency. They are not a scam or fake company, but they may engage in aggressive collection tactics such as frequent phone calls or letters. It is important to know your rights when dealing with debt collectors to protect yourself from harassment and ensure fair treatment.

Why does Partners Financial keep calling me?

Partners Financial is attempting to collect a debt by contacting you through phone calls. If these calls are frequent or harassing, you have the right to request they cease communication. Sending a written request to stop contact can help manage the situation. If harassment continues, you may need to seek legal assistance.

Key takeaways

  • Partners Financial is a legitimate debt collection agency that can significantly impact your credit score.
  • You have the right to request debt validation and dispute any inaccuracies in your credit report.
  • Negotiating a pay-for-delete agreement can potentially remove the negative mark from your credit report.
  • Seek professional help if you need assistance managing disputes or negotiating with debt collectors.
  • Understanding your rights under the FDCPA and FCRA can help you protect yourself from unfair collection practices.

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