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Guide to Removing Performant Recovery from Your Credit Report

Last updated 06/28/2024 by

Silas Bamigbola

Edited by

Fact checked by

Summary:
Dealing with debt collectors like Performant Recovery can be stressful and frustrating. If you have ever been late or defaulted on a loan or credit card payment, you may find Performant Recovery appearing on your credit report as the assigned agency to recover the debt. This comprehensive guide will help you navigate the process of removing it from your credit report. It covers the impact of this debt collection agency on your credit score, methods for disputing and removing the account, your legal rights, negotiation strategies, and steps to protect your financial health.

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What is Performant Recovery?

Performant Recovery is a debt collection agency that appears on credit reports when they attempt to collect overdue debt on behalf of various creditors. They may have purchased the debt from the original creditor for a fraction of its original value or may be hired to collect the debt on behalf of the original lender. Their collection methods include sending letters, making phone calls, and reporting the debt to credit bureaus, which can negatively impact your credit score.

Does Performant Recovery hurt my credit score?

Any derogatory mark on your credit report, including a collections account from Performant Recovery, can significantly impact your credit score. Collections accounts indicate financial distress and can lower your credit score, making it more difficult to obtain loans, credit cards, or favorable interest rates.

How to remove Performant Recovery from your credit report

Removing Performant Recovery from your credit report is possible by following these steps:

1. Verify the debt

Before taking any action, verify that the debt belongs to you and that the amount is accurate. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request a debt validation letter from Performant Recovery. This letter should include details about the debt, such as the original creditor, the amount owed, and any relevant account information.

2. Dispute inaccurate information

If you find any inaccuracies in the debt validation letter or your credit report, you can dispute the information with the credit bureaus. The Fair Credit Reporting Act (FCRA) gives you the right to challenge any incorrect or unverifiable information on your credit report. Submit a dispute to the credit bureaus (Experian, Equifax, and TransUnion) with supporting documentation to prove the errors.

3. Negotiate a pay-for-delete agreement

A pay-for-delete agreement involves negotiating with Performant Recovery to remove the collections account from your credit report in exchange for payment. While not all debt collectors agree to this, it is worth attempting. Ensure you get the agreement in writing before making any payments.

4. Seek professional help

If you are struggling to manage the dispute process or negotiate with Performant Recovery, consider seeking help from a credit repair company. These professionals can analyze your credit report, identify errors, and negotiate with creditors on your behalf.

Pro tip

Dispute any inaccuracies in writing and send your dispute to the credit bureaus via certified mail to ensure it is tracked and received.

Request all correspondence in writing

Ensure a documented record of communications with Performant Recovery by requesting written correspondence. Contact Performant Recovery at the following address:
Performant Recovery contact information
2751 Southwest Blvd, San Angelo, TX 76904
+1 866-201-0580

How to file a complaint against Performant Recovery

If you believe Performant Recovery has violated your rights under the FDCPA or FCRA, you have the option to file a complaint. Here’s how:
  1. Consumer Financial Protection Bureau (CFPB): File a complaint online here or by calling +1 855-411-2372.
  2. State’s Attorney General: File a complaint with your state’s Attorney General’s office. Contact information can typically be found on their official website.
  3. Federal Trade Commission (FTC): File a complaint online here.

Documenting your complaint

When filing a complaint, provide as much detail as possible. Include the name of the debt collector, the date and time of the alleged violation, and any supporting documentation such as letters, emails, or phone records. This information will help the authorities investigate your complaint more effectively.

Following up on your complaint

After filing your complaint, follow up with the relevant agency to ensure that your case is being handled. Keep records of all communications and updates related to your complaint. If you do not receive a satisfactory resolution, you may need to consult with a consumer protection attorney to explore further legal action.

Tips for dealing with Performant Recovery

When dealing with debt collectors like Performant Recovery, it’s essential to know your rights and how to protect yourself. Here are some tips:
  • Stay calm and polite: Maintain a calm and polite demeanor during all communications to prevent escalation.
  • Know your rights: Familiarize yourself with the FDCPA and your state’s debt collection laws.
  • Keep records: Document all interactions with debt collectors, including dates, times, and the nature of the communication.

Understanding your credit report

Regularly review your credit report to ensure all the information is accurate, including any accounts reported by Performant Recovery. You can obtain a free credit report from each of the three major credit bureaus (Experian, Equifax, and TransUnion) annually at www.annualcreditreport.com.

Steps to dispute a debt with Performant Recovery

When disputing a debt with Performant Recovery, follow these steps:
  1. Request a debt validation letter to verify the debt details.
  2. Gather evidence supporting your dispute, such as payment records or correspondence.
  3. Submit a written dispute to Performant Recovery and the credit bureaus, including all supporting documentation.
  4. Follow up to ensure your dispute is being processed and resolved.

Conclusion

Dealing with Performant Recovery and other debt collectors can be challenging, but understanding your rights and the steps you can take to remove negative marks from your credit report is crucial. By verifying the debt, disputing inaccuracies, and considering options like pay-for-delete agreements, you can work towards improving your credit score. If you need help, don’t hesitate to reach out to credit repair professionals who can guide you through the process and help you achieve a positive resolution.

Frequently asked questions

How long does a collection account stay on my credit report?

A collection account can remain on your credit report for up to seven years from the date of the first delinquency.

Can paying off a collection account improve my credit score?

Paying off a collection account may improve your credit score slightly, but the negative mark will still remain on your report for up to seven years. Negotiating a pay-for-delete agreement can be more beneficial if you can get the debt collector to agree.

What should I do if Performant Recovery violates my rights?

If you believe that Performant Recovery has violated your rights under the FDCPA or FCRA, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or seek legal advice to explore your options for recourse.

Can I remove a collection account by disputing it?

Yes, if the information on the collection account is inaccurate, unverifiable, or fraudulent, you can dispute it with the credit bureaus to have it removed from your credit report.

How can I prevent future collection accounts on my credit report?

To prevent future collection accounts, manage your debts responsibly, make timely payments, and monitor your credit report regularly for any inaccuracies or signs of identity theft.

Is Performant Recovery a legitimate company?

Yes, Performant Recovery is a legitimate debt collection agency. They are not a scam or fake company, but they may engage in aggressive collection tactics such as frequent phone calls or letters. It is important to know your rights when dealing with debt collectors to protect yourself from harassment and ensure fair treatment.

Why does Performant Recovery keep calling me?

Performant Recovery is attempting to collect a debt by contacting you through phone calls. If these calls are frequent or harassing, you have the right to request they cease communication. Sending a written request to stop contact can help manage the situation. If harassment continues, you may need to seek legal assistance.

Will Performant Recovery try suing or garnishing my wages?

While it is rare for Performant Recovery to sue, it is not impossible. If they decide to pursue legal action, you will receive a summons to appear in court. It is important to respond to any legal notices promptly. Wage garnishment can only occur if a court judgment is obtained against you. State and federal laws provide certain protections and exemptions regarding garnishment.

Key takeaways

  • Performant Recovery is a legitimate debt collection agency that can significantly impact your credit score.
  • You have the right to request debt validation and dispute any inaccuracies in your credit report.
  • Negotiating a pay-for-delete agreement can potentially remove the negative mark from your credit report.
  • Seek professional help if you need assistance managing disputes or negotiating with debt collectors.
  • Understanding your rights under the FDCPA and FCRA can help you protect yourself from unfair collection practices.

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