Skip to content
SuperMoney logo
SuperMoney logo

How to Remove Pinnacle Credit Services from Your Credit Report

Last updated 07/04/2024 by

Silas Bamigbola

Edited by

Fact checked by

Facing debt collectors like Pinnacle Credit Services can be a daunting experience, especially when their accounts appear on your credit report. This comprehensive guide will help you navigate the process of removing Pinnacle Credit Services from your credit report. It covers the impact of this debt collection agency on your credit score, methods for disputing and removing the account, your legal rights, negotiation strategies, and steps to protect your financial health.

Get Competing Personal Loan Offers In Minutes

Compare rates from multiple vetted lenders. Discover your lowest eligible rate.
Get Personalized Rates
It's quick, free and won’t hurt your credit score

Understanding Pinnacle Credit Services

Pinnacle Credit Services is a debt collection agency that often buys debt from original creditors who have given up on collecting the amount themselves. They might also act on behalf of another company to collect debts. When Pinnacle Credit Services appears on your credit report, it typically means they have acquired your debt or are attempting to collect it on behalf of another creditor.

What does Pinnacle Credit Services do?

Pinnacle Credit Services buys debt from various creditors, including credit card companies and loan providers, often for a fraction of the original amount owed. This practice, commonly known as “purchasing charged-off debt,” allows them to profit by collecting the full amount from the debtor. They communicate through mail or phone calls to demand payment, and their accounts on your credit report can severely impact your credit score.

Does Pinnacle Credit Services hurt my credit score?

Yes, having a collection account from Pinnacle Credit Services on your credit report can significantly hurt your credit score. Any derogatory mark, especially those within the statute of limitations, can lower your score and affect your chances of getting approved for loans or other financial products.

Steps to remove Pinnacle Credit Services from your credit report

Removing Pinnacle Credit Services from your credit report involves a few strategic steps. Here’s a detailed guide to help you through the process:

1. Verify the debt

Before taking any action, it’s crucial to verify that the debt belongs to you and that the amount is accurate. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request a debt validation letter from Pinnacle Credit Services. This letter should provide details about the debt, including the original creditor, the amount owed, and any relevant account information.

Pro tip

Always request a debt validation letter within 30 days of the initial communication from the debt collector to ensure you have all necessary information.

2. Dispute inaccurate information

If you find any inaccuracies in the debt validation letter or your credit report, you can dispute the information with the credit bureaus. The Fair Credit Reporting Act (FCRA) allows you to challenge any incorrect or unverifiable information. Submit a dispute to the credit bureaus (Experian, Equifax, and TransUnion) with supporting documentation to prove the errors.

3. Negotiate a pay-for-delete agreement

A pay-for-delete agreement involves negotiating with Pinnacle Credit Services to remove the collections account from your credit report in exchange for payment. While not all debt collectors agree to this, it is worth attempting. Ensure you get the agreement in writing before making any payments.

4. Seek professional help

If you are struggling to manage the dispute process or negotiate with Pinnacle Credit Services, consider seeking help from a credit repair company. These professionals can analyze your credit report, identify errors, and negotiate with creditors on your behalf.

Pro tip

Dispute any inaccuracies in writing and send your dispute to the credit bureaus via certified mail to ensure it is tracked and received.

What are your rights when dealing with Pinnacle Credit Services?

You have the right to dispute any debt that Pinnacle Credit Services is trying to collect. Pinnacle Credit Services is governed by the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). These acts provide a great deal of power to you if you know how to use it.

Protection from harassment

Under the FDCPA, debt collectors are prohibited from engaging in harassing behavior, such as repeatedly calling you, using obscene language, or making threats of violence.

Verification of debts

If you dispute a debt, the debt collector must provide verification of the debt, including the amount owed and the name of the original creditor. You have the right to request this information in writing within 30 days of receiving the initial communication from the debt collector.

Cease and desist

You can request that the debt collector stop contacting you about the debt. Once you make this request in writing, they are legally required to cease communication, except to inform you of specific actions they may take, such as filing a lawsuit.

Accuracy in reporting

Debt collectors must accurately report information about the debt to credit reporting agencies. If you believe there is inaccurate information on your credit report, you have the right to dispute it.

Legal recourse

If a debt collector violates the FDCPA, you have the right to take legal action against them. You can file a complaint with the Consumer Financial Protection Bureau (CFPB) or pursue a lawsuit in state or federal court.

Request all correspondence in writing

Ensure a documented record of communications with Pinnacle Credit Services by requesting written correspondence. Contact Pinnacle Credit Services at the following address:
Pinnacle Credit Services contact information
7900 MN-7, St. Louis Park, MN 55426
+1 888-665-0374

How to file a complaint against Pinnacle Credit Services

Filing a complaint

If you believe Pinnacle Credit Services has violated your rights under the FDCPA or FCRA, you have the option to file a complaint. Here’s how:
  1. Consumer Financial Protection Bureau (CFPB): File a complaint online here or by calling 1-855-411-2372.
  2. State’s Attorney General: You can also file a complaint with your state’s Attorney General’s office. Contact information for your state’s Attorney General can typically be found on their official website. To find your specific state regulator, check here: Consumer Finance.
  3. Federal Trade Commission (FTC): File a complaint online here.

Understanding your rights under FDCPA and FCRA

The Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are federal laws that protect consumers from unfair debt collection practices and inaccurate credit reporting. Knowing your rights under these laws can help you deal with Pinnacle Credit Services more effectively.

Steps to take if you are sued by Pinnacle Credit Services

While it’s rare, Pinnacle Credit Services may decide to sue for debt collection. If this happens, it’s important to respond promptly and consider seeking legal advice to navigate the court process and protect your rights.

Tips for negotiating with Pinnacle Credit Services

Negotiating with Pinnacle Credit Services can sometimes result in a more favorable outcome. Learn effective strategies for negotiating settlements or pay-for-delete agreements to improve your credit situation.


Dealing with Pinnacle Credit Services and other debt collectors can be challenging, but understanding your rights and the steps you can take to remove negative marks from your credit report is crucial. By verifying the debt, disputing inaccuracies, and considering options like pay-for-delete agreements, you can work towards improving your credit score. If you need help, don’t hesitate to reach out to credit repair professionals who can guide you through the process and help you achieve a positive resolution.

Frequently asked questions

How long does a collection account stay on my credit report?

A collection account can remain on your credit report for up to seven years from the date of the first delinquency.

Can paying off a collection account improve my credit score?

Paying off a collection account may improve your credit score slightly, but the negative mark will still remain on your report for up to seven years. Negotiating a pay-for-delete agreement can be more beneficial if you can get the debt collector to agree.

What should I do if Pinnacle Credit Services violates my rights?

If you believe that Pinnacle Credit Services has violated your rights under the FDCPA or FCRA, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or seek legal advice to explore your options for recourse.

Can I remove a collection account by disputing it?

Yes, if the information on the collection account is inaccurate, unverifiable, or fraudulent, you can dispute it with the credit bureaus to have it removed from your credit report.

How can I prevent future collection accounts on my credit report?

To prevent future collection accounts, manage your debts responsibly, make timely payments, and monitor your credit report regularly for any inaccuracies or signs of identity theft.

Is Pinnacle Credit Services a legitimate company?

Yes, Pinnacle Credit Services is a legitimate debt collection agency. They are not a scam or fake company, but they may engage in aggressive collection tactics such as frequent phone calls or letters. It is important to know your rights when dealing with debt collectors to protect yourself from harassment and ensure fair treatment.

Why does Pinnacle Credit Services keep calling me?

Pinnacle Credit Services is attempting to collect a debt by contacting you through phone calls. If these calls are frequent or harassing, you have the right to request they cease communication. Sending a written request to stop contact can help manage the situation. If harassment continues, you may need to seek legal assistance.

Key takeaways

  • Pinnacle Credit Services is a legitimate debt collection agency that can significantly impact your credit score.
  • You have the right to request debt validation and dispute any inaccuracies in your credit report.
  • Negotiating a pay-for-delete agreement can potentially remove the negative mark from your credit report.
  • Seek professional help if you need assistance managing disputes or negotiating with debt collectors.
  • Understanding your rights under the FDCPA and FCRA can help you protect yourself from unfair collection practices.

SuperMoney may receive compensation from some or all of the companies featured, and the order of results are influenced by advertising bids, with exception for mortgage and home lending related products. Learn more

Loading results ...

Share this post:

You might also like