Skip to content
SuperMoney logo
SuperMoney logo

PNC Bank Removes Fees For Debit Cards

Last updated 04/08/2024 by

Miriam Belen-Rodriguez

Edited by

Fact checked by

PNC Bank, a prominent financial institution in South Florida, has removed the replacement fee for debit cards based on client and employee feedback. This move, along with increased ATM withdrawal limits, signifies PNC’s dedication to enhancing customer experience and addressing client needs directly. Alex Overstrom, PNC’s head of retail banking, underscores the bank’s focus on creating a client-centric platform.
PNC Bank, a leading financial institution in South Florida, has recently made a customer-centric move by abolishing the replacement fee for its debit cards. This decision, announced on February 8, 2024, reflects the bank’s commitment to responding to the needs and feedback of its clients and employees. Alongside this change, PNC Financial Services Group has also increased ATM withdrawal limits for most of its retail checking accounts, further enhancing customer convenience.
Alex Overstrom, PNC’s head of retail banking, emphasized the bank’s dedication to building a client-focused platform. He stated, “We are trying to build a platform that is truly client-centric — where our customers know we have their backs. That means listening to their feedback, the feedback of our team members, and then making changes to address pain points, and this was one of them. We’re on a journey, and this is another step in that journey.”

Get Competing Personal Loan Offers In Minutes

Compare rates from multiple vetted lenders. Discover your lowest eligible rate.
Get Personalized Rates
It's quick, free and won’t hurt your credit score

PNC’s offerings

PNC offers a variety of debit cards tailored to the different checking products preferred by its clients. While the bank did not specify the number of card types or the total number of cards replaced last year, it noted that the previous replacement fee was $7.50 per card. Despite the differences in features and functions across the checking products, all PNC cards are designed to have a uniform look and feel.
With its corporate headquarters in downtown Pittsburgh, PNC stands as the ninth-largest bank by deposits in South Florida’s tri-county area, boasting $8.4 billion across 57 branches. Nationally, it ranks as the sixth-largest bank in terms of total assets.
This initiative is part of PNC’s broader efforts to adapt and innovate in response to the evolving needs of its customers, ensuring a seamless and supportive banking experience.

Key Takeaways

  • PNC Bank has eliminated the debit card replacement fee, reflecting its commitment to customer feedback and convenience.
  • The bank has also increased ATM withdrawal limits for most retail checking accounts, enhancing customer service.
  • Alex Overstrom, head of retail banking at PNC, highlights the bank’s journey towards a truly client-centric platform.
  • PNC is the ninth-largest bank by deposits in South Florida, emphasizing its significant presence and commitment to the region.

SuperMoney may receive compensation from some or all of the companies featured, and the order of results are influenced by advertising bids, with exception for mortgage and home lending related products. Learn more

Loading results ...

Share this post:

You might also like