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  Travelers Auto Insurance

Travelers Auto Insurance

in Auto Insurance from Travelers

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Travelers Auto Insurance

Unaffiliated

in Auto Insurance from Travelers

SuperMoney Net Recommendation Score -56% Recommendation score measures the loyalty between a provider and a consumer. It's at +100% if everybody recommends the provider and at -100% when no one recommends.

Strongly not recommended

1 user recommends
2 users are unsure
6 users don't recommend
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Highlights
Highlights
Community Rating Strongly not recommended
Financial Strength Rating A+
Number of Reviews 9

Travelers Auto Insurance Review

Where does Travelers Auto Insurance do business?

Travelers is an insurance carrier based in Hartford, CT. The company was founded in 1853 and offers auto insurance in 50 states (and Washington, DC).

If you're considering whether Travelers Auto Insurance is a good option for you, read on.

How does Travelers Auto Insurance compare to other auto insurance companies?

Pros & Cons of Travelers Auto Insurance
Pros Cons
  • 24/7 Phone availability
  • Free policy cancellation
  • Locally available agents
  • Digital claims reporting
  • Free Policy Cancellation
  • Accident forgiveness
  • Emergency roadside service
  • Rental car coverage
  • Ridesharing coverage
  • Generous with policy discounts
  • Offers multiple vehicle equipment discounts
  • No transport trailer coverage
  • No travel expenses or trip interruption coverage
  • What types of auto insurance coverage does Travelers Auto Insurance offer?

    Although we often talk about auto insurance in the singular, it really includes several types of coverage. Travelers Auto Insurance offers the following types of auto insurance coverage:

    • Bodily Injury Coverage: This insurance pays for your legal defense and for the costs associated with injuries to other people involved in an accident. 
    • Property Damage Coverage: Usually, this insurance will look after the property damage you cause to another vehicle or property when at fault in an accident.
    • Uninsured Motorist Coverage: The uninsured motorist rider covers the damages caused by a negligent driver who doesn't have an insurance policy.
    • Underinsured Motorist Coverage: This covers the damages caused by a driver who is at-fault but whose liability limits don't cover all the property damages and medical expenses of the accident.
    • Collision Coverage: Collision coverage is an optional policy that pays for the cost of repairing or replacing your vehicle after an accident. If you have an auto lease, the lender may require you buy collision insurance.
    •  Comprehensive Coverage:If your vehicle is damaged in an event other than a collision, comprehensive coverage will pay for the cost of the repair. Covered events include storms, floods, fire, vandalism, and theft.
    • Medical Payments Coverage: Medical payments insurance covers for the medical costs caused by an accident regardless of who is at fault. Most policies will also cover funeral expenses.
    • Personal Injury Protection: Personal injury protection, also known as PIP, typically covers medical expenses, loss of essential services, funeral services, and loss of income. It is similar to medical payments coverage, or MedPay for short. The difference is that MedPay will only cover for reasonable medical expenses.

    Travelers Auto Insurance customers can also add the following riders or endorsements to their policies:

    • Accident Forgiveness: This auto insurance rider helps you avoid a rate increase after the first accident where you are at fault. Some carriers pass on this benefit to other drivers on your policy, such as your teenage children. Check with Travelers Auto Insurance to see if this rider is available in your area as it is not available in all states.
    • Transportation Network Company or ride-sharing coverage: Standard auto policies don't provide coverage the moment you log into a TNC or a ridesharing app like Uber or Lyft. This endorsement covers this gap.
    • Modified Vehicle Insurance: This coverage, also known as customized parts and equipment coverage, can help repair or replace alterations and upgrades you make to your vehicle. Notice that most car insurance policies will only cover original equipment so you may want to consider this policy if you've invested a lot of money on aftermarket parts and upgrades.
    • Rental Car Coverage: Rental car coverage, also known as rental car reimbursement, pays for the cost of a car rental if you can't drive your vehicle because of a covered loss, such as a car accident, theft, or vandalism.
    • Loan / Lease / GAP Coverage: GAP coverage covers the difference between what you owe on your vehicle and its current cash value in the event of a total loss.
    • Emergency Roadside Service: Coverage varies by carrier but it typically includes jump starts for dead batteries, labor to change a flat tire, towing, and lockout services.

    Does Travelers Auto Insurance have roadside assistance?

    Emergency Roadside Service available. Yes, Travelers offers roadside assistance to policyholders. Coverage varies by carrier but it typically includes jump starts for dead batteries, labor to change a flat tire, towing, and lockout services.

    Does Travelers Auto Insurance offer ridesharing insurance?

    Ridesharing coverage available. : Yes, Travelers Auto Insurance offers ridesharing insurance to policyholders as a rider or endorsement. Standard auto policies don't provide coverage the moment you log into a TNC or a ridesharing app like Uber or Lyft.

    What benefits does Travelers Auto Insurance offer?

    Travelers Auto Insurance offers the following benefits to its customers:

    • 24/7 Phone Availability: Customer service is staffed around the clock.
    • Local Agents: Perfect for people who prefer the personal touch of a local insurance agent.
    • Free Policy Cancellation: No cancellation fees for ending your policy early.
    • Digital Claims Reporting: Never fax or mail a document again.
    • Mechanical / Auto Body Repair Network: Enjoy the competitive prices and peace of mind of having access to a network of service and repair shops.

    What discounts does Travelers Auto Insurance offer?

    When you ask for a quote with Travelers Auto Insurance, make sure you ask for all the discounts you qualify for. These are the discounts currently available that are specific to auto insurance.
    • Alternative Fuel / Hybrid: For some reason, possibly because they drive fewer miles, people who own hybrids or alternative fuel vehicles pose a lower insurance risk. If your car is green, make sure you earn the rewards.
    • Internal Safety Features: Travelers Auto Insurance offers additional savings if you have seatbelts, airbags, and similar safety features. Ask what other safety features on your car will trigger a discount.
    • New Vehicle: If you buy a current year or previous year model, you will qualify for a juicy discount on your premium.
    • Telematics Device (Usage-Based Insurance): You can qualify for a discount if you agree to install a sensor that records your driving habits.

    Want more discounts? Check the discounts tab for a full list of general policy discounts you can qualify for with Travelers Auto Insurance.

    How does Travelers calculate rates?

    Auto insurance companies guard their risk-assessment algorithms as a trade secret, and Travelers is no exception. However, you can be confident that Travelers Auto Insurance will take into consideration your driving record, age, gender, marital status, and address.

    Other factors it will take into consideration are your vehicle (make and model), insurance history, and how you use your car.

    Does Travelers Auto Insurance use your credit score?

    It is safe to assume that, when legal, auto insurance companies will use your credit score as a rating factor. There are two exceptions.

    1. If you live in California, Hawaii, or Massachusetts, auto insurance companies are not allowed to use your credit report as a rating factor.
    2. There are also a handful of auto insurance companies that base their rates exclusively on telematic data. These companies collect information on your driving behavior and use it to determine the risk you pose as a driver.

    How can I get a Travelers Auto Insurance quote

    • Visit the Travelers website.
    • Fill in the insurance quote application form. You will typically need to provide personal information, such as your name, vehicle, driver's license, and address.
    • Check the information is accurate and submit your application.

    SUPERMONEY Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

    Contact

    • Headquarters
    •   One Tower Square
      Hartford, CT 06183 USA
    •   Visit Site

    Hours of Operation

    • Sunday 8:30am - 6:00pm
    • Monday 8:00am - 11:00pm
    • Tuesday 8:00am - 11:00pm
    • Wednesday 8:00am - 11:00pm
    • Thursday 8:00am - 11:00pm
    • Friday 8:00am - 11:00pm
    • Saturday 8:30am - 6:30pm

    Other Services by Travelers

    Availability

    Alaska Alabama Arkansas Arizona California Colorado Connecticut Washington, D.C. Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana North Carolina North Dakota Nebraska New Hampshire New Jersey New Mexico Nevada New York Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Virginia Vermont Washington Wisconsin West Virginia Wyoming
      Available in 50 states and Washington, D.C.
    • Alabama
    • Alaska
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • Washington, DC
    • Florida
    • Georgia
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nebraska
    • Nevada
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming

    Feature Breakdown

    Policy Discounts
    • Advance Purchase / Early Shopper
    • Claims Free
    • Full Payment
    • Good Student
    • Homeowner
    • Low Income
    • Multiple Policy
    • Multiple Vehicles
    • Paperless Billing / e-billing
    • Student Away at School
    • Young Driver Training
    Vehicle and Equipment Discounts
    • Alternative Fuel / Hybrid
    • Anti-Theft Devices
    • Internal Safety Features (Air Bags / Seat Belts)
    • New Vehicle
    • Telematics Device (UBI)
    Liability Vehicle Insurance
    • Bodily Injury Coverage
    • Property Damage Coverage
    • Uninsured Motorist
    • Underinsured Motorist
    Medical Vehicle Insurance
    • Medical Payments Coverage
    • Personal Injury Protection
    Vehicle Coverages
    • Comprehensive
    • Collision
    Financial Strength Rating
    • A+
    Carrier Features
    • 24/7 Phone Availability
    • Locally Available Agents
    • Free Policy Cancellation
    • Digital Claims Reporting
    • Mechanical / Auto Body Repair Network

    Travelers Auto Insurance Community Reviews

     

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