Toyota Financial Services Overview

Toyota Financial Services was launched in 1983 and offers retail and wholesale financing, retail leasing and vehicle protection plans. The company was created to market the products of Toyota Motor Credit Corporation and Toyota Motor Insurance Services, Inc. in the U.S. Toyota Financial Services employs approximately 3,300 associates nationwide and manages over $110 billion in assets. Toyota Financial Services is part of the operations for Toyota Financial Services Corporation, which is a subsidiary of Toyota Motor Corporation in Japan.

How Do Toyota Financial Services' Auto Loans Work?

Toyota Financial Services offers financing plans for new Toyotas, Toyota Certified Used Vehicles and leased Toyotas including buyout options. You can submit an initial application online, but these financing plans are available only through participating Toyota dealers. If interested, you can ask your local dealer if Toyota Financial Services are available or you can use the company’s “Find a Dealer” tool online.

Services and restrictions may vary from one participating dealer to another. In general, auto loans from Toyota Financial Services have contract terms that range from 24 to 72 months and vehicles must be five years old or newer.

What Are Toyota Financial Services’ Auto Loans Rates?

With loans from Toyota Financial Services, rates can vary based on the amount you finance, the length of the finance term and the vehicle you select in addition to your credit history. Rates can be as low as 1.9% APR.

How Much Money Can I Borrow from Toyota Financial Services Auto Loans?

Toyota Financial Services doesn’t publish minimum and maximum loan amounts. The exact amount you can borrow will become clear once your application is reviewed.

What Is Toyota Financial Services’ Application Process Like?

To apply for a loan, you can submit your application online, by fax or in person at a participating dealer. If your submission is approved, you will receive a pre-approval certificate generally within one business day via email. You can then take this certificate to a participating dealer to shop around and finalize your transaction.

When applying for financing, you will be required to designate a specific dealer on your application, but you can take your pre-approval certificate to any participating dealer. If you end up contracting with a dealer other than the dealer listed on your application, you may need to provide additional credit information at that point.

How Are Toyota Financial Services Auto Loans Better than Other Auto Loans?

- Toyota Financial Services works with participating dealers to give Toyota customers an easy and straightforward way to access financing.

- There are no prepayment penalties.

- Toyota Financial Services offers rebate programs for college graduates and members of the military.

- Participating dealers are located throughout the country.

  • Payment Options
  • APR
    Starting at 1.9%
  • Max Loan Term (Months)
  • Credit Score Range
    600 - 850
  • Immigration Status Considered
    U.S. Permanent Resident
  • Maximum Vehicle Age
  • Military Status
    • Active Duty Military and Dependents
    • Non-Military
  • Minimum Age
  • Supported Income Types
  • Verification Documents Required?
    • Driver license (or other photo ID)
    • Proof of citizenship/residence
  • No Prepayment Fee
  • Institution Type
  • Approval Speed (Hours)
  • Deferred Payments
  • Joint Loans Available
  • Funding Time
    1-7 days
  • Credit Bureau Reporting
    • Equifax
    • Experian
    • TransUnion
    • Other
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0 votes

I have NEVER dealt with such an incompetent company as TFS in my life. My brother died Jan. 2017 and he had a Corolla that my younger brother wanted to buy. There was a loan on the car and we decided that we could just take up the loan. So, the process begins to transfer the car and take up payments. Sounds easy? Right? Hell no! Me and my brother, to make a long story short, corresponded back and forth with TFS at least 30 times (by phone and mail) ... attempting to purchase the car. My brother went to the bank twice during the past 8 months and got cashiers check to pay the car loan. Every time we talked to someone, it was a different person, whom we had to explain the whole situation on every occasion. A waste of our precious time. At some point during the process, his ex-wife sent a will to TFS to claim the car. Understandably, that held things up, but only for a month or so. She decided to withdraw the will when she found out the car wasn't paid for. So, the nightmare continues. TFS calls me and tells me that she has withdrawn the will and we can purchase the car. My brother gets the money again and attempts to get Toyota to send him a letter of confirmation that he paid for the car and that the title would be sent to him and not the ex-wife. They would not do it. So, that goes on for some time. TFS would not send him anything and at some point they wanted to know where the car was so they could come get it. The people at TFS were extremely rude in the end accusing my brother of "holding the car hostage". That is absolutely the worst reaction to this whole nightmare. My brother was deeply offended by the accusation that we were holding the car hostage after all the efforts we had made to ethically purchase the car. He parked the car and never drove it during the process. Toyota Financial Services is PATHETIC and I do not see how you can give it an A rating. It should be an F and I would give them less than one star if I could. More Less

0 votes

I received a very rude and threatening voice mail from Erica in Customer service at Toyota Financial saying that I need to call them before 5 pm that day or they would be forced to take action. Mind you it was a lease and I just made the final lease payment just a few days before and was deciding on whether to refinance or buy my car. This call was uncalled for and rude When I did call to see why I received the phone I mentioned ... to the rep the rude voicemail I had received. The rep said that it was her that left the message. I said again that the message was rude and uncalled for and she didn't care. I work in customer service and this kind of call would have had me fired! I give a no rating for the rude service. PS I have to give a 1 star rating so I can post this comment but I give it in PROTEST!!! More Less

0 votes

TFS is charging me now 5% based from my monthly amortization which is not acceptable. I deposited my payment last August 1 and I was automatically charge Php 1,055. WTF!!!! This is soooo disappointing. IMPROVE YOUR PROCESS!!!!

0 votes

I'm a consistent respinsible customer and Toyota financial services failed to contact me or warn me about a late payment and they stole my vehicle in the middle of the night. This vehicle is also almost paid off. I do not recommend this company at all, they don't have any respect for their consumers. Think twice before buying from Toyota.

0 votes

Toyota stole my highlander in the middle of the night. I don't like the word reposessed,they cannot reposses something that's not theirs. If it is not done infront of your eyes, it's theft. My car was almost payed off. always been a respectful consistent customer and that wasn't appreciated. Please think twice before purchasing from Toyota, I don't recommend it to anyone. Terrible customer service, Terrible company.

0 votes

called 4 times back and forth with no result for them to tell me on the 4th call i cant pay off my car over the phone.

0 votes

I have used TFS for 2 loans and have been able to pay each off in a timely manner. Each time, the titles were mailed to me quickly, without issue. They are a dependable company with good employees that work with you to get you the best rates possible and best monthly payments possible.

0 votes

It's very frustrating to me that there is no real connection between management and the billing department. Apparently, if there is an issue with your payment, no one feels the need to notify you. I had a problem and ended up paying late because no one let me know. I figured it out when I checked my billing statement myself.

0 votes

I have no complaints for Toyota Financial Services. The application process was simple and straightforward, and the website is easy to use. My apr is only about 1.9% which couldn't be beat by any other lender. Very pleased with TFS and what they have done for me. I'd recommend TFS.

0 votes

What company does not notify you when you miss a payment?? Not saying that you should rely on the company to call you, but things come up and people forget. I know I should keep better track but I have worked with companies in the past that give you “courtesy calls” and “reminder calls” if you are late. Toyota should do this as well to help them with their customers.

0 votes

After YEARS of on time payments, we missed one payment due to some money troubles and Toyota threatened to repossess our car. Mind you, we only had $1,000 left to pay. I was so flabbergasted that after ALL THIS TIME they didn't believe in customer loyalty and threatened us that way. Obviously they don't care about customer retention, either.

0 votes

Toyota Financial Services customer service is the worst. I have less than 1k left on my loan with them, which is exciting. But I made one payment slightly less than the amount due. To avoid any issues, I called in to customer service to let them know. All in all, the rep did not handle the situation well. He managed to make me feel like less than human because I was a little short on that months bill.

0 votes

I had purchased a brand new 2012 Tundra from Toyota and the service that comes along with the purchase is top notch. It has been nice over the last two years not having to pay for maintenance. If I had one thing to say that I would like to see improved would be the maintenance plan. In the first two years you're typically only paying for oil changes so Toyota has very little coming out of pocket when the first 2 years or 25K miles are covered. Once you hit ... 30K plus miles is when the big maintenance jobs start to come up. However, I just learned that you can extend the maintenance plan at a fairly decent price. It covers the next two years worth of maintenance. All in all, every time I go in for servicing the staff is amazing, friendly, helpful and they take the time to educate you on your questions. This is my 3rd Toyota overall and I will not buy any other vehicle. I am actually rating them at a 4 1/2. More Less

0 votes

I have purchased two vehicles through Toyota Financial Services, and they have been awesome. Not only do they work with you on your monthly payments, but they also provided excellent customer service, to assist you in making your payments, and accessing your purchasing information online. I have not had any problems with either loans, and am proud to be a Toyota owner.

0 votes

I have one loan through Toyota Financial Services and so far everything is a-okay. My payments are made on their online site and there haven't been issues as of yet. Also, I haven't contacted customer service, so I can't comment on that. But everything else is good. No complaints here! I'd recommend them on their ease of payments and getting the loan in general.

0 votes

I got a little behind on payments but tried to make everything right by keeping them in the loop. I didn't just want to not pay. I let them know I'd be a little late, and they harassed me, asking all sorts of questions. It is not their business why I am late, things happen. Also, they suggested I borrow money to make the payment. Really? How rude and inconsiderate.

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