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  Freedom Debt Relief
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SuperMoney Net Recommendation Score +85%

SUPERMONEY NET RECOMMENDATION SCORE

+85%

Recommendation score measures the loyalty between a provider and a consumer. It's at 100% if everybody recommends the provider, and at -100% when no one recommends.

Strongly recommended

119 users recommend
6 users are unsure
7 users don't recommend
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Highlights
Community Rating Strongly recommended
% of Debt Fee 15% - 25%
Minimum Debt Owed $10,000
Number of Reviews 132

Freedom Debt Relief Review

Freedom Debt Relief is a debt settlement company based in San Mateo, CA. It offers debt relief services to borrowers in 39 states (and Washington, DC). Founded in 2002, it is a well-established company that has been in business for over 10 years.

Key Takeaways
  • Minimum debt balance of $10,000. Freedom Debt Relief only considers clients who have at least $10,000 in debt. This is a typical requirement for most debt settlement companies.
  • AFCC and IAPDA accredited. Freedom Debt Relief is a member of the American Fair Credit Council (AFCC), which is the largest trade association for the debt settlement industry. It also employs debt resolution specialists that have been trained and accredited by the International Association of Professional Debt Arbitrators (IAPDA).
  • Well-established firm. Freedom Debt Relief has been in business for 18 years.
  • Types of debt settled. Freedom Debt Relief will only settle unsecured debts. These include credit card accounts, personal loans, payday loans, and medical bills.
  • Available in most states. Freedom Debt Relief is available in 39 states.
  • Offers in-house debt relief services. Some debt settlement companies act as intermediaries for larger firms. This company uses its own staff to handle debt settlement accounts.
  • Customer service availability. Freedom Debt Relief allows users to track the progress of their settlement online. It also provides customer support seven days a week. Freedom Debt Relief is strongly recommended by SuperMoney users for its customer service.
Freedom Debt Relief Pros & Cons
Pros Cons
  • Lower than average fees
  • No monthly consultancy fee
  • Has IAPDA accredited debt specialists on staff
  • AFCC member
  • Only considers clients with a minimum debt balance of $10,000
Freedom Debt Relief FAQ

What does Freedom Debt Relief do?

Freedom Debt Relief offers debt relief services for the following types of debt:

  • Unsecured debt, such as credit card debt, personal loans and medical debt

What does Freedom Debt Relief charge?

Freedom Debt Relief operates on a contingency fee basis. Companies operating under a contingency fee model charge fees that are based upon a percentage of the debt at the time the consumer enrolled; occasionally they are based on a percentage of the savings negotiated by the debt-settlement company. Across the industry in general, debt settlement clients typically see a 45% to 60% reduction of their enrolled debt.

Freedom Debt Relief charges fees that range from 15% of the enrolled debt up to 25% of the enrolled debt, depending on the amount of enrolled debt provided.

Debt relief service pricing / costs can vary greatly from one client to another so it's best to speak to Freedom Debt Relief directly to determine an accurate quote.

Does Freedom Debt Relief offer a guarantee?

No, Freedom Debt Relief does not have a money back guarantee. Some debt settlement companies advertise a money-back guarantee that typically states you won't be charged until your debt is settled. However, it is illegal for debt settlement companies to charge upfront fees before an account is settled. So these guarantees offer little added value to consumers.

What is the minimum debt Freedom Debt Relief will consider?

Freedom Debt Relief will only consider customers with unsecured debt of $10,000 or more. Customers with less than $10,000 of unsecured debt may benefit from a debt consolidation loan or credit counseling services.

Does Freedom Debt Relief perform its own servicing in-house?

Yes, Freedom Debt Relief employs its own in-house servicing staff who manage the process and negotiate settlements on behalf of their customers.

What accreditations does Freedom Debt Relief have?

The two main trade associations in the debt relief services space are the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA).

  • Freedom Debt Relief is an accredited AFCC member.
  • Freedom Debt Relief is an IAPDA member.

Freedom Debt Relief Disclosure: Clients who make all their monthly program deposits pay approximately 70-75% of their original enrolled debts over 24 to 60 months. Not all clients are able to complete their program for various reasons, including their ability to save sufficient funds. Our estimates are based on prior results, which will vary depending on your specific enrolled creditors and your individual program terms. We do not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. We do not assume your debts, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Our service is not available in all states and our fees may vary from state to state. Please contact a tax professional to discuss potential tax consequences of less than full balance debt resolution. Read and understand all program materials prior to enrollment. The use of debt settlement services will likely adversely affect your creditworthiness, may result in you being subject to collections or being sued by creditors or collectors and may increase the outstanding balances of your enrolled accounts due to the accrual of fees and interest. However, negotiated settlements we obtain on your behalf resolve the entire account, including all accrued fees and interest. C.P.D. Reg. No. T.S.12-03825.
SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...
Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author’s alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Contact

  • Headquarters
  •   1875 S Grant St #400
    San Mateo, CA 94402
  •   Visit Site

Hours of Operation

Pacific Time
  • Sunday 6:00am - 6:00pm
  • Monday 5:00am - 8:00pm
  • Tuesday 5:00am - 8:00pm
  • Wednesday 5:00am - 8:00pm
  • Thursday 5:00am - 8:00pm
  • Friday 5:00am - 8:00pm
  • Saturday 6:00am - 6:00pm

Other Services by Freedom Financial Network

Message From Freedom Financial Network

As America’s largest debt relief company, Freedom Debt Relief has helped hundreds of thousands of people overcome debt affordably since 2002. Unlike a loan, the program works by negotiating with your creditors to significantly reduce your debts so you could put them behind you faster and for less than making monthly minimum payments. It all starts with a personal consultation with one of our friendly, IAPDA-Certified Debt Consultants, where we’ll customize a plan that meets your goals and your budget.

If you qualify, the Freedom Debt Relief program could help with any unsecured debts you may be struggling with, such as debt from credit cards, medical bills, personal loans, and department store cards. It can’t help with federal student loan debt, mortgages, auto loan debt, utility bills, taxes, or debts from lawsuits.

Once you complete our easy enrollment process, you’ll get access to a private online Client Dashboard that gives you total visibility into the progress we’ll be making on reducing and resolving your debts. Anytime you want, you can track the status of each debt negotiation, make updates to your account, get access to helpful videos, and more. And if you ever have a question or just need someone to talk to about your program, our team of 300+ Customer Service Representatives is just a phone call away.

Since we began helping people with the debt in 2002, the Freedom Debt Relief program has served over 750,000 people and settled over $10 billion in debt -- far more than any other debt relief company. We look forward to helping you with your debt, too!

Message From Our Editor

Freedom Debt Relief is the largest debt resolution company in the U.S. Based in San Mateo, California, Freedom Debt Relief helps debtors negotiate down debt and avoid bankruptcy. Customers commonly seek out these services when they can't afford monthly payments and home refinancing or debt consolidation are not options.

In December of 2010, after just eight years in business, Freedom Debt Relief became the first debt resolution company in the country to resolve a total of $1 billion in consumer debt. As of 2020,  it has resolved over $10 billion, and more than 650,000 clients have been served by the program.

How does Freedom Debt Relief work?

The process of achieving debt relief through this company starts with a free evaluation. A Certified Debt Consultant will speak with each potential client, explaining a variety of strategies that are available. Together, the client and consultant can determine if Freedom Debt Relief would be a good solution.

If a client is interested in taking the next step, the consultant will work to customize a program to the client's needs. The main goals include saving the client money, resolving debt in a shorter amount of time than it can take with other options, and setting a monthly deposit amount that works within the client's budget.

Here's how the program works:

  1. You deposit money into an FDIC-insured Dedicated Account each month that you control.
  2. Freedom Debt Relief (FDR) analyzes your debt and creates a negotiation strategy.
  3. When you have enough funds and the strategy is set, FDR will begin negotiations on your behalf by contacting the creditors you owe.
  4. The creditors and FDR will come to a settlement that will offer you savings.
  5. You will be presented with this settlement, which you can authorize or reject.
  6. If you authorize the settlement and it is paid in full, the creditor will report the new status to the credit bureaus.

FDR works toward settling your debts so you can move on and start rebuilding your credit. As a client, you’re able to track your progress, monitor debt negotiation activity, and much more via your online Client Dashboard.

How does Freedom Debt Relief charge customers for its services?

You may be wondering, "What's in it for Freedom Debt Relief?" When the company negotiates a settlement on one of your debts, and you authorize it, they will charge a fee. However, there are no up-front fees. So you only have to pay when your debt settlement is resolved.

How does Freedom Debt Relief affect your credit?

Any debt settlement or debt negotiation program, including Freedom Debt Relief, can negatively impact your credit. Here is why. Typically, you will stop paying your creditors, and instead, will invest money into a dedicated account with the company. This will result in missed payments on your existing debt, which appear on your credit report and will hurt your score. When a debt is settled for less than the original amount and marked resolved on your credit report, your score will also drop.

However, the damage done to your credit by a debt settlement is significantly less than the damage from filing bankruptcy. Further, it shows that you did your best to fulfill your obligations rather than giving up, and unlike bankruptcy, it will not show up on public records.

Eligibility

To enroll in FDR's services, you need to have at least $10,000 in unsecured debt, and you must be experiencing legitimate financial hardship. Note that this company can not help with secured debt, which involves loans backed by collateral such as auto loans and mortgages. Federal student loans are also not eligible for the program, though some private student loans will be allowed.

How to get a free evaluation

To get a free evaluation, you simply visit the website and click "Get Your Free Evaluation."

Here's how it works:

  • Enter the amount of debt you have.
  • Answer whether you are behind on your payments.
  • Select the state in which you live.
  • Provide your contact information.
  • Then, wait for Freedom Debt Relief to get in touch with you to share the next steps.

Freedom Debt Relief pros and cons

Before you decide whether to move forward with this option, it is always important to do your research. The benefit here is that Freedom Debt Relief is a leader in the industry. With over $10 billion in resolved debt under its belt, it has experience in negotiating with creditors and getting settlements. When a creditor is speaking to a knowledgeable FDR representative who knows the ins and outs, they aren't going to be able to play games. Too often, when an individual borrower calls a creditor, the creditor might try several tactics to get the customer to pay more than they need. So having an expert on your side can be a big benefit.

The main drawback is that debt settlement will hurt your credit initially. To take this route, you will have to accept taking a hit to your credit score now to resolve your debt and start rebuilding.

Another thing to consider is that forgiven debts are taxable income, so you will have to pay taxes on the amounts forgiven at the end of the year. Exceptions do exist. Find out more about debt settlements and taxable income here.

WEIGH THE PROS AND CONS

Compare the pros and cons to make a better decision.

Pros
  • Freedom Debt Relief is very experienced
  • The company works to reduce the debt you owe
  • It can help you avoid bankruptcy
  • There are no upfront fees
  • The process can speed up the time needed to repay debts
  • The evaluation is easy and free online
Cons
  • You will pay fees on each debt settlement
  • You must pay taxes on debt that is forgiven
  • The process will hurt your credit score

The verdict

So, should you enlist the help of Freedom Debt Relief to help you handle your debt? If your debt is unsecured and over $10,000, you could qualify. But this decision is not one to make lightly.

On the one hand, you can reduce your debt owed, avoid bankruptcy, have knowledgeable consultants on your side, and speed up the time it takes to resolve your debt. On the other hand, your credit score is going to take a hit. There are no guarantees. You will have to pay fees for the services and will have to pay taxes on the debt that is forgiven.

Availability

  Available in 39 states and Washington, D.C.
  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Connecticut
  • Delaware
  • Washington, DC
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Wisconsin

Feature Breakdown

Monthly Fee $0
% of Debt Fee 15% - 25%
Debt Type Unsecured Debt
Minimum Debt Owed $10,000
AFCC Member  
Contingency Model  
IAPDA Member  
In-House Servicing  

Freedom Debt Relief Community Reviews

 

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SUPERMONEY NET RECOMMENDATION SCORE

+85%

Recommendation score measures the loyalty between a provider and a consumer. It's at 100% if everybody recommends the provider, and at -100% when no one recommends.

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