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Liberty Tax (Company)

Mostly not recommended34 total votes across 2 products

8 users recommend

1 users are unsure

25 users don't recommend

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Liberty Tax Online
Mostly not recommended
34 Reviews
8
25
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Liberty Tax Review

Liberty Tax was founded in 1997 and is based in Virginia Beach, VA.

Learn more about Liberty Tax and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with Liberty Tax.

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Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Message from Liberty Tax

Our mission remains the same as when we first opened: offer the flexibility of a personal tax consultant and the security of a large, established company. We continue to provide our unique range of tax preparation services and expand our presence in the competitive personal income tax industry.

Known for the total support we provide our franchisees, our tax return preparation franchise is consistently recognized as a leader among all franchises, not just personal income tax-based businesses. We’ve been ranked as one of the top franchises on Entrepreneur magazine’s annual Franchise 500 list every year since 1998, including a Best of the Best award in 2016. We’re also listed in Bond’s Top 100 Franchises. Accounting Today named Liberty Tax® to its Top Tax Firms list in 2016 and 2017. We’re the #1-ranked non-food multi-unit franchise by Multi-Unit Franchisee magazine, and we’ve been awarded a top spot among franchises by Black Enterprise, Poder/Hispanic Enterprise, and Military Times Edge. At Liberty Tax®, we’re committed to exceeding our customers’ expectations every day. We live this in our 2,700+ locations throughout the US and Canada. It’s our brand promise, and just one of many reasons that you “Belong at Liberty.”

Contact

Headquarters

1716 Corporate Landing Parkway

Virginia Beach, VA 23454

(757) 493-8855

Email Support

Hours of Operation

Sunday

All Day

Monday

All Day

Tuesday

All Day

Wednesday

All Day

Thursday

All Day

Friday

All Day

Saturday

All Day

SuperMoney Net Recommendation Score

SuperMoney users mostly don't recommend this product, giving it a user recommendation score of -50, or 2 on a 5-point rating scale.

-50

-1000+100

No one recommends

Everyone recommends

The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Liberty Tax Community Reviews

Would you recommend Liberty Tax to your friends?

Omid M.

Mar 2, 2025

May or may not recommend

Review for eSmart Tax

I had a great experience using eSmart Tax. The platform is easy to navigate, and the step-by-step guidance made filing my taxes super simple. Everything was clear and straightforward, and I didn’t run into any hidden fees or surprises. What I loved most was how fast and efficient the whole process was. I was able to file quickly and get my refund sooner than expected. Definitely a great option for anyone ...Show More

Anonymous

Sep 5, 2023

May or may not recommend

Review for Liberty Tax Online

Terrible experience! They charged me 330 for basic self employment, forgot to add certain benefits making my return smaller, terrible communication (I waited 3 weeks for a response back once) I barely got anything back on my return. They should be reported to the CRA. Terrible experience, never again-a huge waste of time and money.

Wayne J.

Mar 17, 2023

May or may not recommend

Review for Liberty Tax Online

Korina from Ballston Spa was very helpful with my taxes I’d give 5 stars

Anny S.

Jan 30, 2023

May or may not recommend

Review for Liberty Tax Online

we prepare my husband business taxes with Liberty and, have to say that I was very comfortable through the hole process, they respond to our concerns, and also made an amazing job, was a fast and stress free process, also with different rates, that every budget can afford.

Connor K.

Jan 25, 2023

May or may not recommend

Review for eSmart Tax

I have recently used eSmart Tax Tax Preparation Services for the first time and was extremely impressed with the service they provided. I had a unique situation this year that made taxes difficult for me, as I had recently moved to a new state and started a new job, but the team at eSmart Tax made the entire process pain-free and seamless. One of the things I appreciated most about eSmart ...Show More

Showing 5 of 34 reviews