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Sallie Mae (Company)

Mostly not recommended9 total votes across 10 products

5 users are unsure

4 users don't recommend

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Sallie Mae Review

Sallie Mae was founded in 1972 and is based in Newark, DE.

Learn more about Sallie Mae and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with Sallie Mae.

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Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Message from Sallie Mae

We believe education, in all forms, helps people achieve great things. It's a great equalizer and a proven path to a healthy financial future. Education is an investment that can change your life. This belief drives everything we do. You're following your own unique journey. We're here to help you reach what's next, whether it's college, graduate school, or your next big adventure. We’re a bank that believes in the power of learning, wherever it may happen. You’re on your own path, moving toward what’s ahead. We’re here to support every learning experience—whether it’s in the classroom or out in the world. With products like private student loans, credit cards, and savings accounts—plus our financial tools, resources, and information—we empower people to do great things. You can choose student loan options like in-school loan payments and auto debit that help you graduate with less debt and lower your interest rate. Our credit cards can help you develop good lifelong financial habits while earning bonus rewards. And because we believe in financial responsibility, you'll only be approved for a student loan or credit card if we believe you'll be able to pay it back.

Contact

Headquarters

300 Continental Drive

Newark, DE 19806

(800) 472-5543

Email Support

Hours of Operation

Sunday

Closed

Monday

9:00AM - 5:00PM

Tuesday

9:00AM - 5:00PM

Wednesday

9:00AM - 5:00PM

Thursday

9:00AM - 5:00PM

Friday

9:00AM - 5:00PM

Saturday

Closed

SuperMoney Net Recommendation Score

SuperMoney users mostly don't recommend this product, giving it a user recommendation score of -44, or 2.1 on a 5-point rating scale.

-44

-1000+100

No one recommends

Everyone recommends

The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Sallie Mae Community Reviews

Would you recommend Sallie Mae to your friends?

Allyson G.

Mar 5, 2021

May or may not recommend

Review for Sallie Mae Student Loans

Sallie Mae offers great educational tools, calculators and comprehensive information about their products. They also have a scholarship program. The downside is that you need to understand the terms of your loan in advance of borrowing because they often lend to people with high interest rates if you don't have an exceptional credit profile.

Zoe W.

Feb 11, 2021

May or may not recommend

Review for Sallie Mae Student Loans

So I have been a customer of Sallie Mae for three years now. The application process to apply for student loans are very straightforward and it does not take me long to get approved. Their customer service team does a great job at answering questions and helping me when I have had issues. I will say that the interest rates can be very high. my first student loan was great ...Show More

Bella M.

Oct 25, 2020

May or may not recommend

Review for Sallie Mae Ignite Credit Card For Students

I would recommend this card depending on what you need. You can find some cheaper interest rates out there, but this card has helped me improve my credit. I don’t use it as often as I use my other credit card though.

Bella M.

Oct 25, 2020

May or may not recommend

Review for Sallie Mae Student Loans

I don’t recommend using Sallie Mae unless you absolutely have to. When you have a co-signer it is pretty easy to get approved, but the interest rates aren’t worth it. After graduating, the monthly payment are outrageous and they don’t have any kind of income based options.

Alissa D.

Oct 12, 2020

May or may not recommend

Review for Sallie Mae Student Loans

Sallie Mae is a helpful loaning center as they provide students with the opportunity to go to college and be funded, especially if they have a co-signer. The interest rates are the biggest issue. While it's great that a student will be able to attend college, Sallie Mae takes advantage of the need and the loan grows and grows as the years go by. How many students graduate with a ...Show More

Showing 5 of 9 reviews