911 Tax Relief is a tax mediation and resolution outfit based in Studio City, California. It was launched in 2010 by Raffy Kopalian, who is still the owner and CEO. The company has around 60 employees and an A+ rating with the BBB. It claims to employ experienced licensed and enrolled agents. However, 911 Tax Relief does not have CPAs or tax attorneys on staff.
911 Tax Relief provides customers with tax mediation and resolution services to help them avoid tax liens, levies, and wage garnishments. However, it doesn't offer help preparing taxes or with legal representation.
Customers can contact 911 Tax Relief by phone, email or through its website's contact form. 911 Tax Relief offers a free initial consultation to determine whether a taxpayer qualifies for any of the programs or negotiation options the IRS has made available. Only people with a minimum of $10,000 in tax debt are considered. The first step is to have a conversation with one of its “tax experts” who will ask a bunch questions to determine eligibility.
911 Tax Relief focuses on three main tax negotiation avenues with the IRS: offers in compromise, penalty abatement, and installment agreements. It does not deal with “innocent spouse relief” and “currently not collectible” claims.
As with most tax relief companies, fees depend on the debt amount and complexity of each case. For instance, one of our analysts was quoted $4,450 for assistance with a $50k tax debt. Fees can be spread over a three-month period, but 911 Tax Relief will not start to work on clients' cases until the fees are paid in full.
911 Tax Relief is licensed to operate in all 50 states.
911 Tax Relief has over 60 employees, which sets it apart from the army of small “tax experts” that troll the internet. It employs enrolled agents, who are tax experts licensed to represent taxpayers before the IRS either because they passed a three-part comprehensive test or worked at the IRS for five years in a position that required them to regularly interpret the tax code. 911 Tax Relief also offers a free initial consultation to determine whether a client qualifies for assistance.
On the other hand, 911 Tax Relief does not offer tax preparation or legal representation in tax criminal cases. Its website is unprofessional and doesn't include a physical address. There is no refund policy and 911 Tax Relief does not claim to be accredited or affiliated with any the trade association or professional society.