🚨 Warning: Scammers Are Pretending to Be SuperMoney
We’ve received reports of scammers calling, texting, or emailing people pretending to be from SuperMoney. These scammers often promise fake loans, request sensitive information, or ask for upfront payments.
Please know:
- SuperMoney will NEVER call you unsolicited to offer you a loan.
- We NEVER ask for payment or sensitive information upfront.
Get Competing Personal Loan Offers In Minutes
Compare rates from multiple vetted lenders. Discover your lowest eligible rate.
It's quick, free and won’t hurt your credit score
How to Tell It’s NOT SuperMoney
Here’s how to spot a scam fast:
âś… Real SuperMoney Contact Info
- Official website: www.supermoney.com
- We only use email addresses ending in @supermoney.com
❌ Signs of a Scam
- You’re told you’ve been pre-approved for a loan you never applied for
- They request a fee before releasing funds
- They ask for your bank login, Social Security number, or driver’s license
- They push you to act urgently or threaten consequences
- They want payment in gift cards, Venmo, Zelle, or wire transfers
How to Spot a Scam: Quick Checks
1. Check How They Contacted You
Did they call you? Email you?
If the phone number or email address isn’t listed on the company’s website, it’s probably a scam.
2. Look at the Email Address
A real company email looks like this:
âś… support@supermoney.com
That means it comes from the company’s website (@supermoney.com).
But a scammer’s email might look like:
❌ PeterBlacksupermoney123@gmail.com
If it ends in @gmail.com, @yahoo.com, or anything else—don’t trust it.
3. Call Them Back — From a Different Phone
Still unsure? Call them using a different phone number.
A legit company will answer professionally or have a proper voicemail.
If they ignore you or act strange, it’s probably fake.
4. Verify the Company and the Person
If someone says they’re from “ABC Loans”:
- Go to the company’s official website
- Call or email their customer support
- Ask: “Does this person really work there?”
If you can’t verify them, assume it’s a scam and hang up.
5. Check for Red Flags in Emails or Websites
Ask yourself:
- Is the grammar sloppy?
- Do the fonts and images look weird or cheap?
- Does the site look unprofessional?
- Does the website address (URL) look off or unfamiliar?
If anything feels off — trust your gut. It’s probably a scam.
Think You’re Being Scammed? Follow These Steps Now:
- Hang up immediately.Do not respond or engage.
- Do NOT give out any information.Don’t confirm your name, address, bank account, or SSN.
- Save the phone number or email.Take a screenshot if possible.
- Report the scam
- [Contact your bank or credit union]
- Consider placing a fraud alert with credit bureaus
SuperMoney Will NEVER…
đźš« Never Does This | âś… What We Do Instead |
|---|---|
Ask for fees to release a loan | We NEVER charge fees to consumers |
Call, email, or text to offer loans | We only show offers on our website |
Require gift cards, crypto, or wire transfers | We don’t accept any payments from you |
Ask for your SSN, bank login, or driver’s license over the phone | You only enter info securely on our site |
Cybercriminals use sophisticated digital tools to locate, recruit, and con their victims. Each one of us is at risk every time we log onto the Internet, check our email, or run a Google search. But you can take steps to protect yourself from online fraud and cybercrime. Your ability to spot common scam tactics, protect yourself, and reduce your risk of exposure are all critical to ensuring the safety and privacy of your personal and financial information.
Be cautious about what information you share
Be cautious about providing personal or financial information to anyone, even if they claim to be from a company you already do business with. It could lead to identity theft.
Be on the lookout for foul play if you receive a phone call, email, or message from anyone who asks you to take any of the following actions:
- Provide your bank account number, Social Security number, or date of birth
- Disclose your credit card or debit card information
- Download a document, file, or software sent to you in an email
- Confirm or change your password or login information
- Send money or ask for payment of any “fees” upfront to qualify for a loan or payment plan
Other signs a cybercriminal might be after you
There are other red flags that you should treat as evidence of a likely cybercrime too. Here are some of the most important ones for you to remember:
An unexpected call from an organization you trust
Some scammers will call or email pretending they work for an organization you know or have worked with, such as a lender, your bank, the IRS, or even the FBI. They may contact you and say there’s a problem with one of your accounts, that you are late in a payment, or that they need to verify some information. If in doubt, ask for the full name of the person calling you and their department. Then call the organization directly and confirm their identity.
Someone contacts you to say you’re in trouble or you’ve won a prize
Scammers use fear and hope to get you to act without thinking. They may claim you have a virus, owe money to the IRS, or that you are about to be deported. A favorite is to call you and say someone in your family has had an emergency. Other scammers will call with great news. Maybe you have won the lottery or have been awarded a trip to a dream destination. All you have to do is send some money or provide some personal information to claim the prize. It’s a SCAM.
You feel pressured to act NOW
Criminals don’t want you to think, so they will create a false sense of urgency. They also don’t want you to fact-check their claims, so they might tell you not to hang up or that you have minutes to act, so you can’t check out their story. In some cases, scammers will even threaten to arrest you, sue you, take away your license, or deport you. It’s a SCAM.
You are being asked to pay in unconventional or very specific ways
Scammers often require their victims to pay using a specific money transfer company or by using prepaid gift cards. Are you being asked to buy gift cards from places like Walmart or Dollar General before a loan is made? Or did you get a request to send pre-paid credit cards to someone? No legitimate lender that SuperMoney is aware of would ever ask you to buy gift cards as a requirement for a loan. Don’t do it. It’s a SCAM.
The “lender” needs to make a “test deposit”
Have you been told that you need to give up your bank account information so a “test deposit” can be made before the lender can make you the loan? That’s almost always a sure sign of fraud. Run away; it’s a SCAM.
Has someone told you that they will pay you money to loan you money? Some cyber criminals operate a scam where they say they will deposit a large sum of money in your bank account – sometimes $1,000 or more – which you will then send back to them before they deposit or loan you a much larger sum – like $10,000. Stop right there. It’s a SCAM.
SuperMoney: what we do (and things we will never do)
Finally, a word about SuperMoney: we’re a leading, no-cost digital comparison and education site that helps consumers make better financial decisions. For almost a decade now, SuperMoney’s financial services marketplace, which spans more than 50 vertical consumer markets, has deployed features like community-based reviews and product ratings from real users, empowering consumers to evaluate and select the best financial products to fit their needs. And we’re committed to consumer education too with over 2,000 independently authored, easy-to-understand articles covering every aspect of consumer finance, all of which are available to anyone free of charge.
SuperMoney will never contact you by phone, email, text, or otherwise to offer you a loan unless you have already submitted a loan rate quote request already. While you can research and compare loan offers, as well as a host of other consumer financial products and services here on our site, we are not a lender.
If someone does contact you claiming to be from SuperMoney, call us at 1-888-524-5175 or reach out via email at support@email.com to verify their identity before you take any further action.
Please check back here at www.supermoney.com often. SuperMoney takes your financial well-being seriously. And we’re here to keep you up-to-date with the latest intelligence about financial fraud, so you can super power your defenses against cybercrime.
And remember that old adage as it applies to your life and the world of consumer financial services: “If it sounds too good to be true, it probably is.”
Key Takeaways
- Today, cybercriminals use sophisticated digital tools to locate, recruit, and con their victims.
- You can take steps to protect yourself from online fraud and cybercrime.
- Confirm you are dealing with a real company. Some scammers pretend to call on behalf of an organization you trust.
- SuperMoney will never contact you by phone, email, text, or otherwise to offer you a loan.
- If someone does contact you claiming to be from SuperMoney, call us or email us to verify their identity.
- Super power your defenses against cybercrime by following the advice in this article.
Miron Lulic is founder and CEO at SuperMoney, a service that helps millions of people transparently compare financial services such as loans, investments, and more.
Share this post:
Table of Contents