IRS Offers Face-to-Face Tax Assistance on Saturdays for Walk-Ins (March to May 2023)
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Summary:
The IRS is opening Taxpayer Assistance Centers on Saturdays (March 11, April 8, and May 13) for walk-ins without appointments from 9 a.m. to 4 p.m. Taxpayers can receive face-to-face help from IRS employees without an appointment during these special Saturday openings, except for making cash payments. Individuals are advised to bring the required documents and information during their visit. And are encouraged to explore self-service tools and resources available on IRS.gov to resolve common tax concerns online.
The IRS has announced that they will be opening many Taxpayer Assistance Centers (TACs) across the country on Saturday, March 11, from 9 a.m. to 4 p.m. as part of their efforts to provide improved service this tax season. Additional Saturday openings are planned for April 8 and May 13.
Taxpayers can receive face-to-face help from IRS employees without an appointment during these special Saturday openings. While these centers typically require appointments for services, walk-ins will be accepted for all services offered at an office during these Saturday hours, except for making cash payments. Note that tax return preparation is not a service provided at IRS TACs.
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Services available
Visit the IRS’s Contact Your Local Office site to see a list of all services provided at specific TACs.
When someone visits a TAC, they’ll receive help from IRS employees who specialize in the services they require. If these employees aren’t available, individuals will be referred for additional assistance. IRS Taxpayer Advocate Service employees may also be available to provide help.
Be prepared
Individuals are expected to bring the following documents during their visit:
- Current government-issued photo identification,
- Social Security cards or ITINs for themselves, their spouse, and dependents (if applicable),
- Relevant IRS letters or notices and supporting documents,
- Two forms of identification for identity verification purposes and a copy of the tax return filed for the year in question (if available).
As part of the visit, the IRS staff may also ask for the following information:
- A current mailing address,
- Verification of bank account details included in the tax return for direct deposit of payments or refunds.
Help with tax return preparation
Although tax return preparation is not available at IRS TACs, visitors can receive information about local free tax preparation options. Additionally, assistance is offered through the following services:
- Free tax return preparation assistance is available for eligible individuals and families at Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) sites. The VITA Locator Tool or a phone call to 800-906-9887 can be used to locate the nearest free tax return preparation service.
- AARP Tax-Aide sites can be found using the AARP Site Locator Tool or by calling 888-227-7669.
- Individuals or families earning $73,000 or less in 2022 can utilize tax software through IRS Free File at no cost. Available in English and Spanish.
- MilTax, a Department of Defense program, provides free return preparation software and electronic filing for federal tax returns and up to three state income tax returns. Available to military personnel and certain veterans, with no income limit.
Before visiting an IRS office, individuals are advised to explore the website IRS.gov, which is the quickest and simplest way to obtain the necessary assistance. The site provides access to several self-service tools and resources that can help resolve common tax concerns online.
Key takeaways
- The IRS will open Taxpayer Assistance Centers on Saturdays (March 11, April 8, and May 13) for walk-in services from 9 a.m. to 4 p.m.
- Taxpayers can receive face-to-face help from IRS employees without an appointment during these special Saturday openings, except for making cash payments.
- Tax return preparation is not available at IRS TACs, but visitors can receive information about local free tax preparation options.
- Individuals are expected to bring certain documents and information during their visit to an IRS TAC; these include government-issued photo identification, Social Security cards or ITINs, relevant IRS letters or notices, and verification of bank account details for direct deposit of payments or refunds.
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