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⁠Guide to Removing Ms Services From Your Credit Report

Last updated 07/04/2024 by

Bamigbola Paul

Edited by

Fact checked by

Ms Services is a debt collection agency that can impact your credit score if they report a collection account. This article will guide you through who they are, how they operate, and steps you can take to manage and potentially remove their entries from your credit report.
Dealing with debt collectors like Ms Services can be overwhelming and stressful. Understanding their role, your rights, and the best strategies to handle their collections can empower you to take control of your financial situation. This comprehensive guide delves into Ms Services’ operations, the implications of their collections on your credit, and actionable steps to address their presence on your credit report.

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Who is Ms Services?

What does Ms Services do?

Ms Services is a debt collection agency that either purchases debts from original creditors or is hired to collect on behalf of other companies. When they acquire your debt, they typically pay a fraction of the original amount owed, often as low as 10% of the debt’s value. This business model allows them to profit by collecting the full amount or a negotiated portion from you.

The impact of Ms Services on your credit score

How collections affect your credit

Any collection account, including those reported by Ms Services, can significantly harm your credit score. Collections appear as derogatory marks on your report and can lower your score, making it harder to secure loans, credit cards, or other financial opportunities. The severity of the impact depends on various factors, including the amount of debt and the overall condition of your credit report.

Removing Ms Services from your credit report

There are several ways to attempt removal of Ms Services from your credit report:
  • Dispute errors: If the information reported by Ms Services is incorrect, you have the right to dispute it. According to the U.S. PIRGs, 79% of credit reports contain errors, and correcting these can improve your credit score.
  • Debt validation: You can request Ms Services to validate the debt. If they cannot provide sufficient proof, they must remove the collection from your report.
  • Negotiation: Sometimes, negotiating a pay-for-delete agreement can lead to removal, although this is not always guaranteed.

Pro Tip

Always communicate with debt collectors in writing to maintain a clear record of all interactions and agreements.

Request all correspondence in writing

Ensuring a documented record of communications with Ms Services is crucial for protecting your rights and managing your debt effectively. Requesting all correspondence in writing can help you maintain accurate records and provide evidence if disputes arise.

How to request written correspondence

To request that all communications from Ms Services be in writing, send them a formal letter. This request not only helps you keep track of all interactions but also provides a clear paper trail if you need to dispute any claims.
Ms Services contact information
637 W Yellowstone Highway, Casper, WY 82601
Ph# +1 800-462-3111

How to file a complaint against Ms Services

If you believe that Ms Services is violating your rights or engaging in unfair practices, you can file a complaint with the appropriate authorities. Here are the steps to take:

File a complaint with the Consumer Financial Protection Bureau (CFPB)

The CFPB is a government agency that protects consumers in the financial sector. You can file a complaint against Ms Services through their online portal. Learn more.

File a complaint with your state attorney general’s office

Your state attorney general’s office can also address complaints against debt collectors. Visit their website to find the complaint submission process. Learn more.

Understanding your debt validation rights

Debt validation is a crucial step when dealing with any debt collection agency. Under the FDCPA, you have the right to request that Ms Services provide proof of the debt they claim you owe. This process involves sending a debt validation letter, which forces the agency to provide evidence that the debt is legitimate and that they have the authority to collect it.

Negotiating a pay-for-delete agreement

While not always successful, negotiating a pay-for-delete agreement with Ms Services can be an effective way to remove negative information from your credit report. This involves offering to pay the debt in full or part in exchange for the removal of the collection account from your credit report. Ensure any agreement is in writing before making any payments.

Legal protections under the FDCPA

The FDCPA provides numerous protections for consumers dealing with debt collectors like Ms Services. These protections include the right to dispute a debt, request debt validation, and restrict communication methods and times. Familiarizing yourself with these rights can empower you to handle debt collectors more effectively and avoid abusive practices.

Pro Tip

Seek professional advice if you’re unsure how to handle debt collectors or if you’re facing potential legal action.


Dealing with debt collectors like Ms Services requires knowledge and strategy. By understanding their operations, your rights, and effective management techniques, you can mitigate their impact on your credit report. Whether disputing inaccuracies, negotiating settlements, or seeking professional advice, taking proactive steps can help you regain control of your financial health.

Frequently asked questions

Is Ms Services legitimate?

Yes, Ms Services is a legitimate debt collection agency. They are not a scam, although their aggressive collection tactics can sometimes feel overwhelming.

Why is Ms Services calling me?

Ms Services calls to collect a debt they believe you owe. It’s essential to verify the debt’s validity before making any payments. Ignoring their calls won’t make the debt disappear and could lead to more severe actions.

Can Ms Services sue or garnish my wages?

While it’s uncommon, Ms Services can sue for unpaid debts. Wage garnishment can follow a court judgment. It’s crucial to address their collection attempts promptly to avoid legal escalation.

Should I pay for delete with Ms Services?

Paying off Ms Services to have credit bureaus delete it from your report seems ideal. There’s one problem. Paying a debt in collections changes your credit report status from ‘unpaid’ to ‘paid’. The result? Your collections still appear on your report for 7 years (from the date of first delinquency). This means your credit is still affected.

Should I negotiate a settlement with Ms Services?

Settling your debt with Ms Services may help your score, but it may also hurt your score. The answer depends on many variables. You may also not have to pay at all, and if any issues with the account exist you may have it removed altogether (and never have to hear from them again).

Does Ms Services accept a goodwill letter to remove my collection/charge-off?

Ms Services does not accept goodwill letters to remove collection accounts or charge-offs in our experience, and this is typical. Most collection agencies do not.

Who does Ms Services collect for?

Ms Services collects for a variety of lending companies (called creditors). These are constantly changing, and typically collection agencies, including Ms Services, do not share publicly who they buy from.

What are my rights when dealing with Ms Services?

You have the right to dispute any debt of yours that Ms Services is trying to collect. Ms Services is governed by the Fair Debt Collection Practices Act (or FDCPA) and the Fair Credit Reporting Act (or FCRA). While these acts seem very complicated, they provide a great deal of power to you if you know how to use it.

Key takeaways

  • Ms Services is a legitimate debt collection agency.
  • Collections can severely impact your credit score.
  • Dispute inaccuracies and request debt validation to manage collections.
  • Negotiating a settlement or pay-for-delete may improve your credit report.
  • Understanding your rights under the FDCPA and FCRA is crucial.

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