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⁠Guide to Removing Real Time Resolutions From Your Credit Report

Last updated 07/10/2024 by

Bamigbola Paul

Edited by

Fact checked by

Summary:
Real Time Resolutions is a debt collection agency that may impact your credit score by reporting collection accounts. This article explores who they collect for, how they operate, and what you can do if you find them on your credit report. Learn about your rights, how to deal with them, and ways to potentially remove their mark from your credit history.
Real Time Resolutions, Inc. (RTR) is a prominent debt collection agency that often appears on credit reports. Understanding who they are, who they collect for, and how they operate can help you manage any accounts they may have reported. This guide will provide detailed information on handling Real Time Resolutions, your rights, and strategies to protect and improve your credit score.

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What is Real Time Resolutions?

Real Time Resolutions is a debt collection agency that either purchases debt from original creditors or collects on behalf of others. They typically acquire debt at a fraction of its original value, making a profit by collecting the full amount from consumers. This practice can significantly affect your credit score and financial health if not managed properly.

How Real Time Resolutions operates

Real Time Resolutions operates by contacting debtors through mail and phone calls, demanding payment for the debts they have acquired. These contacts can be persistent and sometimes aggressive, aiming to recover the maximum amount possible. The presence of their account on your credit report can lower your credit score and affect your ability to secure loans and other financial products.

Impact on credit score

Any derogatory mark, including those from Real Time Resolutions, can severely impact your credit score. The longer the collection account remains unresolved, the more detrimental it can be. Understanding how these marks affect your credit and taking steps to address them is crucial for maintaining financial health.

Who Real Time Resolutions collects for

Real Time Resolutions collects for a variety of creditors, including credit card companies, loan providers, and other financial institutions. These relationships are often fluid, with the agency purchasing new debts regularly. They do not typically disclose their clients publicly, making it challenging to know who originally held your debt.

Pro Tip

Always get any agreement with Real Time Resolutions in writing before making a payment. This ensures they will honor the terms agreed upon, such as removing the account from your credit report after payment.

Removing Real Time Resolutions from your credit report

Verify the debt

The first step in dealing with Real Time Resolutions is to verify the debt they are attempting to collect. Request a validation letter to ensure the debt is legitimate and the amount is correct. This step is crucial as errors and inaccuracies in debt collection are common.

Dispute inaccurate information

If there are errors in the information provided by Real Time Resolutions, you have the right to dispute these inaccuracies. According to the Fair Credit Reporting Act (FCRA), credit bureaus must correct or remove any information that cannot be verified within 30 days. This process can involve sending dispute letters and providing evidence to support your claims.

Negotiating a settlement

In some cases, negotiating a settlement with Real Time Resolutions can be beneficial. Settlements can sometimes be reported as “paid in full” or “settled,” which may be less damaging than an unpaid collection. However, it’s important to understand that even settled debts can remain on your credit report for up to seven years.

Request all correspondence in writing

Ensure a documented record of communications with Real Time Resolutions by requesting written correspondence. Contact Real Time Resolutions at the following address:
Real Time Resolutions contact information
1349 Empire Central Drive, Suite 150, Dallas, TX 75247
P.O. Box 36655, Dallas, TX, 75235-1655
Ph# +1 877-252-3761

How to file a complaint against Real Time Resolutions

If you feel that Real Time Resolutions has violated your rights or engaged in unfair practices, you have the right to file a complaint. Here’s how you can do it:
  1. Consumer Financial Protection Bureau (CFPB): The CFPB handles complaints about financial products and services, including debt collection. You can submit a complaint online through their website.
  2. Federal Trade Commission (FTC): The FTC enforces the Fair Debt Collection Practices Act and takes complaints about debt collectors. You can file a complaint online or by phone.
  3. State Attorney General’s Office: Your state’s attorney general’s office can also assist with complaints about debt collectors. Visit their website to find out how to file a complaint.

Pro Tip

Keep a record of all communications with Real Time Resolutions, including phone calls, emails, and letters. This documentation can be crucial if you need to dispute their claims or file a complaint.

Your rights under the FDCPA and FCRA

Fair Debt Collection Practices Act (FDCPA)

The FDCPA provides consumers with certain protections against abusive debt collection practices. Under this act, debt collectors cannot harass or deceive you, and they must provide accurate information about the debt.

Fair Credit Reporting Act (FCRA)

The FCRA ensures the accuracy and privacy of information in consumer credit reports. It allows you to dispute incorrect information and requires credit reporting agencies to investigate and correct any errors.

How to file a complaint

If you believe Real Time Resolutions is violating your rights, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or your state attorney general’s office. Providing detailed information and any documentation can help these agencies investigate and take action against unfair practices.

Conclusion

Dealing with Real Time Resolutions can be challenging, but understanding your rights and options can help you manage their impact on your credit report. Verify any debts they claim you owe, dispute inaccuracies, and consider professional advice to navigate the complexities of debt collection. By taking proactive steps, you can protect your credit score and financial health.

Frequently asked questions

Does Real Time Resolutions accept goodwill letters?

Real Time Resolutions typically does not accept goodwill letters to remove collection accounts or charge-offs. Most collection agencies follow this practice, making it challenging to remove accurate negative information through goodwill letters alone.

Can Real Time Resolutions sue me?

While it’s uncommon, Real Time Resolutions can sue for unpaid debts. If you receive a lawsuit notice, seek legal advice immediately to understand your options and protect your rights.

How can I contact Real Time Resolutions?

You can contact Real Time Resolutions through their official website or customer service phone number. However, it is advisable to seek professional advice before engaging with them directly to ensure your rights are protected.

What is the address of Real Time Resolutions?

Real Time Resolutions’ main office is located at 1349 Empire Central Drive, Suite 150, Dallas, TX 75247. For correspondence, you can use PO Box 36655, Dallas, TX 75235-1655.

What types of debt does Real Time Resolutions handle?

Real Time Resolutions handles a variety of debts, including mortgages, auto loans, credit cards, student loans, and other consumer loans. They work as both a loan servicer and a debt collector.

How can I dispute a debt with Real Time Resolutions?

If you believe there is an error with a debt being collected by Real Time Resolutions, you have the right to dispute it. You should send a written dispute letter to their address, including any evidence that supports your claim. Under the Fair Credit Reporting Act (FCRA), the credit bureaus must investigate and correct any inaccuracies.

What are my rights under the FDCPA?

The Fair Debt Collection Practices Act (FDCPA) provides you with certain protections against abusive debt collection practices. Debt collectors cannot harass or deceive you, and they must provide accurate information about the debt. If your rights are violated, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or your state attorney general’s office.

Key takeaways

  • Verify the debt before making any payments to Real Time Resolutions.
  • Use your rights under the FDCPA and FCRA to dispute inaccurate information.
  • Consider negotiating a settlement but be aware of its impact on your credit report.
  • Keep detailed records of all communications with Real Time Resolutions.
  • If necessary, file a complaint with the CFPB or your state attorney general’s office.

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