Auto Loans
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Last Updated: 04/18/2025
SuperMoney User Recommendation Score -64
Strongly not recommended22 total votes
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Highlights
Community Rating
Strongly not recommended
Amount Range
$1,000 - $100,000
APR (Fixed APR)
0% - 18%(Verified 06/21/2024)
Disclaimer popup with additional information
Credit Score Range
560 - 750
Loan Term (Months)
Up to 84
Number of Reviews
Ally Auto Finance Review
Ally Auto Finance is offered by Ally Financial, Inc., a bank founded in 1919 and based in Detroit, MI. Ally auto are available in 50 states and Washington, DC.
Ally auto FAQ
How much can you borrow via Ally auto?
Ally auto loan amounts start at $1,000 and go up to $100,000.
What APR does Ally auto offer on its car loans?
Ally auto offers a fixed apr car loan product that ranges from 0% APR up to 18% APR.
Your APR can vary depending on several factors, such as your credit score. Find out what your credit score is and whether there is any false or inaccurate information in your credit history with these credit monitoring tools.
What is the maximum auto loan term you can get with Ally auto?
Ally auto has car loans with a maximum term of 84 months. Having the option of longer terms allows borrowers to take on larger auto loan amounts while keeping monthly payments more affordable. However, the longer the term of your car loan, the more interest you will pay.
Does Ally auto charge an origination fee?
Yes, Ally auto may charge a loan origination fee .
Does Ally auto charge a late fee?
Yes, Ally auto charges borrowers with a late payment penalty fee
Does Ally auto charge prepayment fees?
No, Ally auto will not charge you a fee for paying your loan early. Whenever possible choose lenders like Ally auto that don't charge a prepayment fee. These fees can reduce or even cancel the interest savings of repaying a loan early.
Can I pay off early my Ally auto loan?
Yes, you can. Ally auto does not charge a prepayment fee, so you can save money by paying your car loan early.
What do you need to qualify for Ally Auto Finance?
Applicants with a credit score of at least 560 and up to 750 may be eligible for Ally Auto Finance. The minimum age to be eligible is 18 or the state minimum, whichever is higher. Ally Auto Finance does not have or does not disclose a minimum annual income eligibility requirement. Note that borrowers can add a cosigner to either meet eligibility requirements or qualify for lower interest rates.
To qualify, applicants may need to provide the following documentation:
- Recent pay stubs
- Driver's license or other government photo ID
- Proof of citizenship or residence permit
What is the estimated funding time for a car loan via Ally auto?
Ally auto will typically fund the car loan within 7 business days of approval.Does Ally Financial, Inc. perform a hard credit pull?
Yes, Ally auto performs a hard credit pull when you apply for a loan. Additionally, it doesn't provide the option to check your rates using a soft credit pull, a feature that many lenders offer.
Click here to get prequalified rates from multiple leading lenders without a hard credit pull. However, if you accept a loan offer, a hard credit pull will likely be performed.
Is Ally Bank a legit company?
Ally Bank was founded in 1919, it is a well-established company that has been in business for 107 years. Ally Auto Finance is strongly not recommended by SuperMoney community users.
SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...
Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.
Message from Ally auto
Message from our editor
What we love about Ally Bank Auto Loan
Ally Bank is a well-known online bank that consistently offers competitive rates. You can get an auto loan for most types of vehicles, including personal vehicles and RVs, and you can expect a reasonable interest rate for the loan.
What could Ally Bank Auto Loan do better?
Ally Bank’s auto loans have a few drawbacks to consider.
One is that the company’s auto lending division isn’t known for having good customer service. Most customers who have to get help with their loan report that the customer support is relatively poor. Support is also only available six days a week, so if you need help on a Sunday you’ll have to wait.
Another drawback is that Ally doesn’t make loans directly to its customers. Instead, it works with dealers so if you want to find out the precise terms of your financing offer, you’ll have to go to a dealership and work with them in-person. If you’re the type who wants to shop around and compare quotes, which is something you should do, then this can make getting a loan from Ally inconvenient.
Ally Bank Auto Loan‘s backstory
Ally Financial has roots going back to 1919. The bank’s auto lending service started as GMAC, a division of General Motors, and was transformed into Ally in 2009. As a former division of GM, Ally is experienced in the automobile industry, which is one of the reasons many turn to it for auto financing.
Today, Ally is a full-service online bank offering checking, savings, lending, and investing products to consumers.
The Verdict
If you’re already an Ally customer, it makes sense for convenience sake to check with Ally to see if you can get a good deal on an auto loan. However, keep in mind that the company has a reputation for poor customer service and it can be hard to learn the full details of your loan. If you don’t bank with Ally, it might still be worth checking with Ally to see if it offers a good deal, but you should also shop around with other lenders.
Hours of Operation
Sunday
12:00AM - 12:00AM
Monday
12:00AM - 12:00AM
Tuesday
12:00AM - 12:00AM
Wednesday
12:00AM - 12:00AM
Thursday
12:00AM - 12:00AM
Friday
12:00AM - 12:00AM
Saturday
12:00AM - 12:00AM
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Learn MoreSuperMoney Net Recommendation Score
SuperMoney users don't recommend this product, giving it a user recommendation score of -64, or 1.7 on a 5-point rating scale.
-64
-1000+100
No one recommends
Everyone recommends
Ally Auto Finance Community Reviews
Would you recommend Ally Auto Finance to your friends?
Christine F.
Oct 13, 2023
May or may not recommend
ALLY is the worst. I returned a jeep, all payments made and made on time, 4,500 miles under. I viewed my credit report and found a balance that I was unaware of. When I leased my new vehicle, the dealer and myself was never notified of any balance or termination fee. I spoke to numerous employees, Abby, Angela, Paul, Rachael and Renee at Ally and all they kept saying was ...Show More
Sherwin B.
Sep 15, 2023
May or may not recommend
I loose thousands of dollars by turning the car into a dealer. My buyout is 16,000. The dealer would be charged 22,000. They want you to buy the car not the dealer. Unfair practice.
Yog
Jul 10, 2023
May or may not recommend
Stay away no good customer service is not helpful high interest rates even with good credit not at all impressed with this loan company but Lexington Park Nissan located in St Mary's county would be the start of the problem
DS
Doug S.
Apr 2, 2023
May or may not recommend
They give to prices on your lease at turn in time that prevents you from trading the lease - also they will not tell their customer anything without a dealer in the phone - they are the absolute worst lease provider - stay away!
LS
Linda S.
Sep 30, 2022
May or may not recommend
We have made every payment on time on our car loan. They contacted us that we missed a payment. I had to FAX proof of payment from our bank that the payment was made and the check was cashed. After a month they realized they had applied our payment to someone else's acct. Today when I checked my credit score, they had reported me as delinquent, and my score went ...Show More
Carlene P.
Sep 12, 2022
May or may not recommend
They are an awful company who harass people with the same last name if your payment is one day late. Stay away from doing business with Ally.
KS
Katie S.
Aug 24, 2021
May or may not recommend
I leased my car through Ally and was planning on doing a lease buy out. I’ve stated that multiple times talking to people. I was out of town when my car was repossessed even though payments were all caught up and they did not bother to send me written or verbal notice. Now for 7 days straight I have been relentless in trying to get a hold of ANYONE at ...Show More
CC
Cee C.
Jul 26, 2021
May or may not recommend
Ally website sucks .. They close their website daily .. You cannot make payments at night because they close early .. Other websites are always open with the exception of Allys ... They need to modernize their website schedule
DH
Deborah H.
Mar 11, 2021
May or may not recommend
My loan with a co signer has been smooth sailing with Ally! I have never missed a payment and next January it will be paid for! I can't wait.
Thanks Ally for being awesome!!!
DT
Deborah T.
Mar 3, 2021
May or may not recommend
Their online setup locks you out so you have to call the payment in and get charged for it then they refuse to unlock it without getting permission from my husband which they already had if I could switch to another finance company I would.
KF
Karissa F.
Jan 5, 2021
May or may not recommend
I would recommend Ally Auto Finance because they are extremely painless to work with. I financed my first car through Ally Auto Finance and the process to make payments on my car was so easy. They will also work with you on late payments if you are dealing with a financial hardship, which I think is extremely useful right now, especially since COVID-19 has so greatly affected the income of ...Show More
Aubree F.
Nov 27, 2020
May or may not recommend
Genuinely, Ally Auto is not the way to go when financing a vehicle. They are not lenient or sympathetic to payments during a pandemic. Their customer service is not the best— it’s hard to get information from them. Bad communication. It’s hard to even pay your car payment as the site is almost always down. Ally is a good banking industry, just not with auto financing.
Tutu H.
Nov 2, 2020
May or may not recommend
If I could give a zero I would! My auto loan account was charged twice in the end of September. At the end of October I was charged a full amount again. All Ally can do is to send out a check with the waiting period of 10-14 days. Meanwhile my bank account is on minus and I have other bills pending. This is not the first time this has ...Show More
SN
Susan N.
Oct 10, 2020
May or may not recommend
I am very happy with the auto loan I have with Ally. They approved my loan very quickly and, even though it is a used 2014 vehicle, they had an extended warranty that fit my budget. My husband and I have now been with them for three years and we love the FREE oil changes and FREE Sirius (2 months) with the oil change, on their plan. I like that ...Show More
Trisha D.
Sep 12, 2020
May or may not recommend
The best Auto Finance company for me. When I bought my newest car in 2018, Ally gave me the lowest interest rate despite my relationships with other banks. That was my 1st encounter with Ally. After I temporarily lost my job during COVID19, they really stepped up to the plate and allowed me to defer my payments for up to 4 months. On top of that, they allow emergency extensions ...Show More
JJ
Jay J.
Mar 4, 2020
May or may not recommend
Can anyone help and point me in the right direction, i got my car in 2013 and and in 2018 i was one day late on payment so they repoed my car in the middle of the night i was told if i didnt get my car within 5 days i would be charged for them to make a key. I picked it up two days after repoe they tryed ...Show More
KH
Karl H.
Oct 25, 2019
May or may not recommend
Incredibly rude staff. Threats of collection on amounts not owed, No apology when they realized their mistakes
U
Anonymous
Oct 6, 2019
May or may not recommend
Ridiculously high interest. Late fees pop up after the fact and then when asked about them, after I pay balance owed, the pop up after the fact instead of when I click on pay full balance. Annoying but so far they are great as whole. Just a few blips but I probably will not finance through them again.
DC
Debra C.
Jun 30, 2019
May or may not recommend
They lie to you for the most part. My car is paid off. I never missed a payment. I have spoken to 5 different people this week I just wanted a release letter faxed to me. They said Monday it takes two days for them to fax it this Sunday June the 30th still no fax. 5 people and no fax the last two Jade and Anne promised they would ...Show More
KR
Kristin R.
Jun 24, 2019
May or may not recommend
Ally Auto Financial is the WORST company to use for auto loans! If they make a mistake you're bastardized for it and they refuse to fix it on their end.
It doesn't matter if you and your bank provide adequate information that the mistake is on their end. That you provide emails with confirmation #'s auto generated by THEIR system. The refuse to take any responsibility. ...Show More
Showing 20 of 22 reviews