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Last Updated: 01/21/2026

Citizens Bank Platinum Checking

in Checking Accounts from Citizens Bank

Last Updated: 01/21/2026

Citizens Bank Platinum Checking logo
Strongly not recommended5 total votes
1 users recommend
4 users don't recommend

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Highlights

Community Rating

Strongly not recommended

Welcome Offer

Starting at $0(Verified 06/21/2024)
Disclaimer popup with additional information

Cashback Rewards

N/A


APY (Annual Percentage Yield)

0.02%(Verified 06/21/2024)
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Monthly Service Fee

$0 - $25(Verified 01/21/2026)
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Number of Reviews

5

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Citizens Bank Platinum Checking Review

The Citizens Bank Platinum Checking is offered by Citizens Bank, a bank founded in 1828 and based in Providence, RI. Citizens Bank Platinum checking is available in 11 states.

Key Takeaways

  • Low annual percentage yield (APY). The maximum annual percentage yield for this account is only 0.02% .
  • Charges a monthly fee. This account charges a monthly fee of up to $25.
  • No minimum initial deposit. There is no minimum balance required to open an account online.
  • No ATM fees. Citizens Bank Platinum Checking does not charge fees on ATM transactions within its network but there is a fee of $3 for out-of-network ATM transactions .
  • Bill pay. Pay your bills to practically anyone in the United States when you enroll in Citizens Bank mobile or online banking.

Citizens Bank Platinum checking Pros & Cons

Citizens Bank Platinum checking FAQ

Are checking accounts from Citizens Bank federally insured?

Yes, your deposits are insured by the Federal Deposit Insurance Corporation (FDIC #57957). The FDIC is an independent agency of the United States government that protects you against the loss of your insured deposits if an FDIC-insured bank or savings association fails. FDIC insurance is backed by the full faith and credit of the United States government.

What APY does Citizens Bank Platinum checking offer?

Citizens Bank Platinum checking offers an APY of 0.02% (APY stands for annual percentage yield, rates may change).

What are the account minimums for Citizens Bank Platinum checking?

Citizens Bank Platinum checking does not require a minimum initial deposit.

What fees does Citizens Bank Platinum checking charge?

This account charges a monthly maintenance fee each statement cycle of up to $25.

Does Citizens Bank Platinum checking charge overdraft fees?

Yes, Citizens Bank Platinum checking charges a $35 fee for every overdraft.

What features and perks does Citizens Bank Platinum checking offer?

This account includes the following features:
  • Check images with statement - Reconciling your accounts and complying with document retention standards is easier when you have access to a copy of your checks.
  • Fraud monitoring - Citizens Bank Platinum checking monitors transactions for potentially unauthorized activity, such as when a debit card is unexpectedly used in a different location or you make a sudden string of costly purchases.
  • Online Bill Pay - Online Bill Pay allows you to pay bills easily from your account.
  • Mobile Banking Services - Citizens Bank Platinum checking allows you to manage your money online or with a mobile app. This includes depositing checks1 in your account with a mobile app on your smartphone.
  • Nationwide ATM network - Conveniently transact at a nearby ATM.

How do people rate the customer service and user experience of Citizens Bank Platinum checking?

Overall, Citizens Bank Platinum checking is strongly not recommended based on community reviews that rate customer service and user experience.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Citizens Bank Platinum Checking logo

Message from Citizens Bank Platinum checking

Citizens Quest™ Checking, An account that gives you the confidence you’re on the right path. You want a relationship account that allows you to bank easier with many additional services at no fee. More everyday banking services at no additional cost such as checks, wire transfers and using other banks' ATMs. No fee overdraft protection plans, plus we won’t charge you overdraft fees on the first overdraft occurrence each year. Unlimited Citizens Quest Checking and Savings accounts with no monthly maintenance fee. Create a personalized plan to help you stay on track.

Contact

Headquarters

1 Citizens Plz
Providence, RI 02903
Visit Site

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Bonus Offer

Starting at $0
Disclaimer popup with additional information

Cashback Rewards

N/A

APY (Annual Percentage Yield)

0.02% - 0.07%
Disclaimer popup with additional information

Monthly Service Fee

$0 - $25
Disclaimer popup with additional information
Visit Site

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SuperMoney Net Recommendation Score

SuperMoney users don't recommend this product, giving it a user recommendation score of -60, or 1.8 on a 5-point rating scale.

-60

-1000+100
No one recommends
Everyone recommends
The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Citizens Bank Platinum Checking Community Reviews

Would you recommend Citizens Bank Platinum Checking to your friends?

AH

Ashley H.

May 8, 2022

May or may not recommend

I had no issues with this bank. I'll admit I was young when I had this account and not very financially responsible. If I had insurance to be taken out, and didn't have the money they would pay it, and charge me a $35.00 fee. Other banks would have just said payment not paid due to insufficient funds. They definitely saved my butt a couple times, but after the third ...Show More

Tamyra S. avatar image

Tamyra S.

Dec 5, 2017

May or may not recommend

HORRIBLE: JUST A NIGHTMARE POSTING CAR PAYMENTS. PAID ON MONDAY NOT DUE TILL THURSDAY. AND THEY CANT EVER SEEM TO CHANGE DUE DATE AND SET DATE FOR NEXT MONTH WHICH MAKES YOU LOOK LIKE YOUR PAST DUE ALWAYS. PAYMENTS SHOW ON HISTORY BUT DUE DATE DOESNT CHANGE TO NEXT MONTH. BEEN THIS WAY ENTIRE LENGTH OF LOAN. ALWAYS A BATTLE. EVEN IF YOU PAY EXTRA THEY STILL ...Show More

U

Anonymous

Oct 19, 2016

May or may not recommend

Charged overdraft fees, when I was opted out of the program, MY mistake was letting them get away with it the first time.I will not use them again,don't trust CITIZENS BANK, just read your receit and you'll see the fine print tells it all.

U

Anonymous

Jun 18, 2015

May or may not recommend

I have been banking with these folks for only a short time, but they have always been personable, professional and courteous . I am always greeted with a smile and they have worked with me in every way possible to make my banking experience easier. Great bank, great people .

U

Anonymous

Jun 18, 2015

May or may not recommend

Their professionalism coupled with my represetatives positive outlook made refinancing my mortgage a pleasant experience. Michael was so helpful. I will definitely continue to do business with this Bank.

Showing 5 of 5 reviews

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