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Citizens Bank (Company)

Strongly not recommended43 total votes across 28 products

4 users recommend

5 users are unsure

34 users don't recommend

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Citizens Bank Review

Citizens Bank was founded in 1828 and is based in Providence, RI.

Learn more about Citizens Bank and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with Citizens Bank.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Contact

Headquarters

1 Citizens Plz

Providence, RI 02903

(877) 360-2472

SuperMoney Net Recommendation Score

SuperMoney users don't recommend this product, giving it a user recommendation score of -70, or 1.6 on a 5-point rating scale.

-70

-1000+100

No one recommends

Everyone recommends

The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Citizens Bank Community Reviews

Would you recommend Citizens Bank to your friends?

Ivango M.

May 1, 2025

May or may not recommend

Review for Citizens Pay

Citizens Pay is nothing more than an overpriced scheme. They lure you in with a tempting initial offer — low interest rates and a high credit limit — but the moment you sign the contract, everything changes. Suddenly, the interest rate spikes, and your credit limit drops without warning. It feels like a bait-and-switch tactic designed to trap hard-working people in debt. This bank operates like a shady business, profiting ...Show More

Sharon L.

Jun 13, 2024

May or may not recommend

Review for Citizens Pay

They have really terrible customer service and a not so easy website to navigate. I would stay away!!! Never will use them again and will not do business with them or any company who uses them.

Wayne F.

Apr 26, 2024

May or may not recommend

Review for Citizens Pay

I set up an account using autopay, because they were not charging any interest, we used their service "Big Mistake". Halfway through using the service I lost my credit card tied to the account. Later check my credit score and it dropped by 100 points for being 30 days late. After this and multiple phone calls to update my card info they told me sorry but there is nothing they ...Show More

Patti W.

Dec 2, 2023

May or may not recommend

Review for Citizens Pay

I got hooked up with this scam company through Vivint. I would not recommend doing business with either company. Vivint has a 1.06 rating out of over 2,500 negative reviews. The simple reason they even have a 1 rating is that is the lowest score that you can give them. I would say that Citizens Pay doesn't have any recommentations is because they are as ...Show More

Anthony C.

Nov 14, 2023

May or may not recommend

Review for Citizens One Auto Finance

First off the employees are rude and don’t even speak English when you call. And they also steal your money. I traded in a car that had gap insurance on it. I’ve always gotten the money that was left over in the ppast. Not with Citizens. They refuse to give it back to you. They literally steal your money. I’ll pass up on a new car in the ...Show More

Showing 5 of 43 reviews