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Last Updated: 05/14/2025

Prism

from BillGO, Inc

Last Updated: 05/14/2025

Mostly not recommended46 total votes

21 users recommend

3 users are unsure

22 users don't recommend

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Highlights

Community Rating

Mostly not recommended

Monthly Service Fee

N/A

Money Management Tools Additional Features

Goal Setting
Budgeting Tips
Automatic Bill Pay
Bill Optimization

Supported Platforms

iOS
Android

Number of Reviews

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Message from Prism

Driven by the core belief that everyone deserves access to a healthy financial future, BillGO’s award-winning real-time bill management and payments platform transforms the dreaded necessity of managing and paying bills into an opportunity for financial well-being. Used by over 30 million consumers and thousands of financial institutions, Fintechs and billers, BillGO combines speed, choice and intelligence with simple integration to change the way people make and receive bill payments.

Never miss a bill again Prism lets you track and pay all your bills in one single, intuitive app. Prism is a free app that's been trusted by hundreds of thousands to pay over $1 billion in bills.

Contact

Headquarters

2244 132nd Avenue SE, Suite B212

Bellevue, WA 98005

(610) 585-2731

Visit Site

Email Support

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SuperMoney Net Recommendation Score

SuperMoney users mostly don't recommend this product, giving it a user recommendation score of -2, or 3 on a 5-point rating scale.

-2

-1000+100

No one recommends

Everyone recommends

The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Prism Community Reviews

Would you recommend Prism to your friends?

Janet S.

Mar 6, 2022

May or may not recommend

This was an excellent app until 1.5 years ago when it seemed to have been completely overhauled, e.g. UI must have been replaced; synchronization with vendors became unreliable causing me to owe late fees and interest to some vendors (Cust Serv told me BillGO would cover these fees, but they did not.); 50% of the attempts to open the app were failures. In short, this app has become and remains ...Show More

D D.

Sep 6, 2021

May or may not recommend

I’ve had Prism for several years. I loved it until the last update. Now half of my bills don’t show up and I’ll have messages saying I need to update info on a particular bill but it wont let me do that. I’ll pay a bill then 3 days later I’ll get a message saying my bill pmt was cancelled. So I’ll manually make my pmt just to find ...Show More

Anonymous

Apr 23, 2021

May or may not recommend

]">Used to be great. Ever since the (upgrade) now crap. Customer service is almost nonexistent. Will not allow bills to be paid. This is the first time I was late on anything in years. Getting a message: your Payment Has Been Canceled, near, or on the due date. Runaway. A real shame, I use to love this app would recommend it to anyone. Now stay away.

Heidi V.

Mar 9, 2021

May or may not recommend

The app used to be great. They completed destroyed it's functionality and for the first time in a long time I have missed bills because of what they did not only to the user interface, but also because they no longer inform you when a biller can no longer be synced.

Kelly K.

Feb 15, 2021

May or may not recommend

Bill2Go bought the app and have run it into the ground. One by one, they lost access to one major creditor after another. Instead of working on those issues, they appear to have been wasting all their time on a new user interface which simply doesn't work. It hangs up and freezes. It no longer provides the financial information that made it such a great budgeting/bill reminder/bill pay app. They ...Show More

Aaron W.

Feb 6, 2021

May or may not recommend

Version 3 of the app completely ruined it, numerous math errors, bank and bill amounts cutoff and not visible in the interface. More steps required to pay a bill, notifications don’t work, even the button that leads you to a page to complete a billet set up doesn’t show what biller isn’t set up, none of the color codes are relevant to the type do bills or account. It is, ...Show More

Bee T.

Jan 24, 2021

May or may not recommend

I love this app. The features are really helpful amd since downloading it nearly 3 years ago, I’ve never had a late fee. I keep on top of my bills by checking Prism weekly and making sure everything is syncing, and when issues arise, I contact the biller (not Prism) and let them know they need to get the issues resolved. I have cancelled credit cards because of their syncing ...Show More

Daniel M.

Oct 2, 2020

May or may not recommend

Probably the best budgeting apps on the market. 100$ recommend. Its free, easy to use, and it can help raise your credit. UI is great also 9/10 app.

Tina S.

Aug 24, 2020

May or may not recommend

I have been using Prism for about 5 years. I told my son about it and he also uses it. Neither of us have had problems with it. Yes it does take a day or 2 for them to email me back but thats fine with me because I have never had a problem. I just have had simple questions for them. But I would recommend Prism. So far ...Show More

Franklin S.

Apr 27, 2020

May or may not recommend

the best company for pay bill and check your balance account

Anonymous

Mar 23, 2020

May or may not recommend

Best budeting app ever. Simple, Great features, links more billing and bank accounts then other apps. I love it

D.jerry S.

Jan 17, 2020

May or may not recommend

A great financial tool on the go...syncs well with my checking account and alerts me when bills are due. The features are easy to navigate and understand and are an excellent way to track and monitor one's bills, expenses in a nutshell. Granted i do not use prism to pay my bills, so i cannot comment on the payment feature.

Shannon M.

Oct 23, 2019

May or may not recommend

DO NOT USE APP!! Finish reading my review!! I recently had a horrible experience using this app. I had paid spectrum, discover card, duke energy, and progressive with confirmation within 10 mins after “payment confirmation from bills”. Come to find out prism either didn’t take the money out until a few days and took whatever money. Because my car insurance is completely cancelled for prism not paying it when i ...Show More

Sean C.

Oct 16, 2019

May or may not recommend

They took money out of my account yesterday and I DID NOT authorize them to pay or do anything. I’m removing all of my accounts from the app.

Emily R.

Oct 4, 2019

May or may not recommend

Love this app. Would be lost paying my bills without it. So easy to use and customize.

Migdalia R.

Sep 27, 2019

May or may not recommend

I also had a bad experience I try to pay my Cable bill and they kept telling me that it was canceled and I had to do it again and then it also said it was canceled so I had to go and pay my cable bill online with my cable company never had that problem now I have a late fee for it, the company I try to writing ...Show More

Anonymous

Sep 25, 2019

May or may not recommend

This app has stopped communicating with my mortgage company, capital one, State Farm, and Spectrum. I am paying all of my bills manually... the last bill I was able to pay through Prism, I was notified the day after the bill was due that Prism had cancelled it. After reaching out and receiving no response I think it is safe to say Prism is no longer functioning that way it ...Show More

Jd C.

Sep 16, 2019

May or may not recommend

Horrible customer service. One of my bills got cancelled and hit my credit report.

Anonymous

Aug 20, 2019

May or may not recommend

I would reccomend PRISM with the caveat that since it is a free app recently acquired by a new company there are some hiccups along the way...to be precise Capitol One syncing has been unavailable for the last 8 months ...This app has saved me time...however every detail should be checked especially to make sure to payments have posted..know a scale of 1 to 10 I would rate the Prism ...Show More

Ben R.

Aug 3, 2019

May or may not recommend

Prism is my favorite iPhone app. I use it religiously to pay all of my bills. The interface with my phone is very user friendly. I could not live without this one.

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