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Upstart Mortgage LLC (Company)

Mostly not recommended67 total votesacross 5 products
23 users recommend
7 users are unsure
37 users don't recommend
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Investment

Investment

  • Upstart Loan Investing

    Strongly recommended

    5 Reviews

    4
    1
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Loans

Loans

  • Upstart Personal Loans

    Strongly not recommended

    52 Reviews

    10
    5
    37
Mortgage

Mortgage

  • Upstart Home Lending HELOC

    Strongly recommended

    10 Reviews

    9
    1
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Refinance

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Upstart Mortgage LLC Review

Upstart Mortgage LLC was founded in 2012 and is based in San Mateo, CA.
Learn more about Upstart Mortgage LLC and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with Upstart Mortgage LLC.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Upstart Mortgage LLC logo

Message from Upstart

Upstart is a leading artificial intelligence (AI) lending platform designed to improve access to affordable credit while reducing the risk and costs of lending for our bank partners. By leveraging Upstart's AI platform, Upstart-powered banks can offer higher approval rates and experience lower loss rates*, while simultaneously delivering the exceptional digital-first lending experience their customers demand. AI is upending existing industries and creating new ones. Whether self-driving cars, home assistants, or language translation, software that learns and improves on its own has moved from research labs to the mainstream in just a few years. Upstart is one of the first to apply AI to the multi-trillion dollar credit industry. Upstart goes beyond the FICO score, using non-conventional variables at scale to provide superior loan performance and improve consumers' access to credit. The system improves constantly, learning and optimizing in response to daily loan-level repayment and delinquency data. Upstart's model is significantly more accurate than traditional lending models; allowing us to approve more applicants at lower loss rates.

Contact

Headquarters

2950 S Delaware St
San Mateo, CA 94403
Email Support

SuperMoney Net Recommendation Score

SuperMoney users mostly don't recommend this product, giving it a user recommendation score of -21, or 2.6 on a 5-point rating scale.

-21

-1000+100
No one recommends
Everyone recommends
The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Upstart Mortgage LLC Community Reviews

Would you recommend Upstart Mortgage LLC to your friends?

OJ

Olivia J.

Dec 27, 2025

May or may not recommend

Review for Upstart Home Lending HELOC

I was honestly surprised how fast and simple the process was with Upstart Mortgage HELOC. The online preapproval took minutes, and there were no pushy sales calls at all. Their team made everything clear and stress-free, which gave me real confidence moving forward.

MH

Md hasibur R.

Dec 23, 2025

May or may not recommend

Review for Upstart Home Lending HELOC

Upstart HELOC offers a fast, easy way to get a home equity line of credit online, with quick digital approval and funding, but it often requires a large initial draw and is only available in some states.

TW

Timothy W.

Dec 20, 2025

May or may not recommend

Review for Upstart Home Lending HELOC

Upstart Mortgage made me feel confident even with fair credit, which most lenders didn’t. Their service was straightforward, no hidden fees, and very transparent from day one. Funding came faster than expected, and the whole experience felt modern and stress-free.

SS

Sammie S.

Dec 20, 2025

May or may not recommend

Review for Upstart Home Lending HELOC

What stood out most with Upstart Mortgage HELOC was how easy everything was online. Their customer service answered my questions clearly and never pressured me. I loved knowing exactly what I qualified for and getting funded in just days.

EM

Ethan M.

Dec 18, 2025

May or may not recommend

Review for Upstart Home Lending HELOC

I was honestly surprised by how fast and smooth Upstart Mortgage’s HELOC process was. The online preapproval was instant, and their team kept me informed at every step. Having access to my home equity so quickly made a huge difference for my plans.

Showing 5 of 67 reviews

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