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1040.com or FreeTaxUSA: Which Online Tax Prep Is Best?

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Last updated 10/27/2025 by

Andrew Latham

Summary:
Want flat-rate simplicity or rock-bottom pricing? 1040.com offers a single flat price with a streamlined workflow, while FreeTaxUSA provides free federal filing and low-cost state returns, with optional paid upgrades. The tradeoff: predictable costs with 1040.com, or ultra-low pricing with FreeTaxUSA’s à la carte model.

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How They Compare: 1040.com vs FreeTaxUSA

A quick pricing-and-features rundown:
Feature1040.comFreeTaxUSA
Federal Basic Price$24.95$0
Federal Standard Price$24.95$0
Federal Premium Price$24.95$6.99
Federal Basic + State Price$24.95$12.95
State Return Price$0$12.95
State Return Availability$0$15.99
Filing OptionsFile OnlineFile Online
Software OfferingsWeb Browser-BasedWeb Browser-Based
Tax Preparation TypesPersonalPersonal
Tax Prep DifferentiatorsFlat-rate simplicity; mobile-friendlyFree federal filing; optional paid upgrades
SuperMoney User Scoremostly not recommendedmostly recommended

Who Should Pick 1040.com?

1040.com is built for filers who want straightforward, predictable costs without navigating multiple tiers.
  • Flat Pricing: One rate covers most tax situations.
  • Simplicity: Clean, minimal interface for easy filing.
  • Mobile Ready: Works smoothly across devices.
  • Audit Support: Available if needed.
WEIGH THE RISKS AND BENEFITS
Consider the advantages and disadvantages of 1040.com.
Pros
  • Flat-rate pricing with no surprises
  • User-friendly and mobile-optimized
  • Supports most personal tax scenarios
  • Audit assistance available
Cons
  • Not as feature-rich as premium platforms
  • Limited support channels
  • Fewer user reviews compared to larger brands
  • Less suitable for highly complex returns

Who Should Pick FreeTaxUSA?

FreeTaxUSA is ideal for cost-conscious filers who want free federal filing and are comfortable paying modest fees for extras.
  • Free Federal Filing: No cost for basic federal returns.
  • Affordable State Returns: Low per-state pricing.
  • Optional Upgrades: Deluxe and Pro packages available.
  • Refund Guarantee: Maximum refund guarantee included.
WEIGH THE RISKS AND BENEFITS
Here are the benefits and drawbacks of FreeTaxUSA.
Pros
  • Free federal returns
  • Low-cost state filing
  • Optional support add-ons
  • Backed by maximum refund guarantee
Cons
  • State returns are never free
  • Support requires paid upgrades
  • Interface less polished than premium tools
  • Audit help not included unless upgraded

Interface & Workflow

1040.com offers a streamlined, minimalistic workflow with flat-rate pricing baked in. FreeTaxUSA uses a modular approach—basic filing is free, with add-ons for support and complex features.

Help & Assistance Channels

1040.com keeps support simple with online resources and audit help. FreeTaxUSA offers basic online support and paid Deluxe/Pro upgrades for faster assistance.

Refund Delivery Choices

Both services support direct deposit refunds and standard delivery options. Neither emphasizes refund advances as a core feature.

Key Differences (Updated 2026)

  • Federal Filing Price: 1040.com flat-rate starts at $24.95; FreeTaxUSA federal is $0.
  • State Returns: 1040.com charges $0; FreeTaxUSA charges $12.95.
  • Support Model: 1040.com = built-in audit help; FreeTaxUSA = à la carte Deluxe/Pro support.
  • Software Approach: 1040.com = flat-rate, simple interface; FreeTaxUSA = free entry point with upsells.
  • User Ratings: 1040.com: mostly not recommended; FreeTaxUSA: mostly recommended.

Which One Fits Your Situation?

Choose 1040.com if you want predictable, all-in-one pricing and a clean filing experience. Choose FreeTaxUSA if you’re looking for the absolute lowest upfront cost and are okay with paying for extras like state returns or priority support.

Customer Reviews & Reputation

On SuperMoney, 1040.com is noted for simplicity and flat-rate value, though it has fewer reviews. FreeTaxUSA earns praise for affordability and ease of access, with some reviewers noting limited free support unless upgraded.

User Experience & Support Comparison

Category1040.comFreeTaxUSA
Support OptionsEmail support and audit assistanceEmail support; Deluxe/Pro upgrades for faster help
Refund OptionsDirect deposit and standard refund deliveryDirect deposit and standard refund delivery
Ease of UseFlat-rate workflow with minimal stepsFree federal filing, optional upgrades for more features
Best ForFilers who want cost predictabilityBudget filers seeking the cheapest federal filing
Customer ReviewsSuperMoney User Score: mostly not recommendedSuperMoney User Score: mostly recommended

Pricing Transparency

1040.com offers a single flat price covering most returns. FreeTaxUSA starts free but introduces costs for state returns and support add-ons. Predictable simplicity favors 1040.com, while bargain hunters may prefer FreeTaxUSA’s base model.

What’s Next

Get the full picture with our detailed reviews:
  • 1040.com Review — Why flat-rate simplicity appeals to predictable-cost seekers.

Explore Other Tax Software Matchups

Still exploring? See the full lineup of top tax preparation services.

Key takeaways

  • 1040.com uses flat-rate pricing; FreeTaxUSA starts free and charges for add-ons.
  • State returns cost extra on both platforms, but FreeTaxUSA’s are usually cheaper.
  • 1040.com is best for predictable simplicity, while FreeTaxUSA is best for upfront savings.
  • SuperMoney reviewers highlight 1040.com’s ease and FreeTaxUSA’s affordability.

FAQ

Is 1040.com really flat-rate?

Yes. 1040.com charges one flat rate for most federal and state returns, avoiding multiple tiers.

Does FreeTaxUSA charge for state returns?

Yes. While federal is free, each state return requires a small fee.

Which is easier to use, 1040.com or FreeTaxUSA?

1040.com emphasizes a clean, simple interface. FreeTaxUSA offers more features but requires selecting add-ons.

Do both offer refund guarantees?

Yes. Both platforms provide maximum refund guarantees to ensure you get the highest refund possible.
Andrew Latham avatar image

Andrew Latham

Andrew is the Content Director for SuperMoney, a Certified Financial Planner®, and a Certified Personal Finance Counselor. He loves to geek out on financial data and translate it into actionable insights everyone can understand. His work is often cited by major publications and institutions, such as Forbes, U.S. News, Fox Business, SFGate, Realtor, Deloitte, and Business Insider.

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1040.com or FreeTaxUSA: Which Online Tax Prep Is Best? - SuperMoney