CP11M Notice: How to Respond When the IRS Recalculates Taxes

Q: How does the CP11M Notice affect you?

Here’s how receiving a CP11M Notice can impact you: Change in refund: If you were expecting a refund, the amount may change based on the recalculation. The IRS will inform you of the revised refund, which could be less than you initially anticipated or, in some cases, could result in a balance owed.

Last updated 10/29/2024 by

Silas Bamigbola

Edited by

Andrew Latham

Fact checked by

Ante Mazalin

Summary:

The CP11M Notice is issued by the IRS when your tax return is adjusted due to a miscalculation involving the Making Work Pay or Government Retiree Credit. This change impacts any refund or payment you intended to apply to an estimated tax payment. The notice details the adjustments and informs you of any remaining balance or corrected refund amount.

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Receiving a CP11M Notice from the IRS can be unsettling, especially when it involves a potential issue with your tax return. However, you’re not in trouble—this notice simply means that the IRS found a miscalculation related to the Making Work Pay and Government Retiree Credit. The key to handling this situation is to understand the changes the IRS made and respond appropriately within the given timeframe. By following the steps outlined in the notice, you can resolve the issue and ensure your tax return is processed smoothly.

What is a CP11M Notice?

A CP11M Notice is issued by the IRS when a miscalculation involving the Making Work Pay Credit or Government Retiree Credit is found on your tax return. This often occurs when the IRS reviews your tax return and identifies an error related to how these credits were claimed. As a result, your tax refund or balance may change.

The Making Work Pay Credit was a tax credit designed to help taxpayers by reducing their tax liability, but errors in calculating this credit can lead to discrepancies. Similarly, the Government Retiree Credit was a one-time credit for certain government retirees. If these credits were miscalculated, the IRS will adjust your return accordingly, leading to the issuance of the CP11M Notice.

Pro Tip

If you receive a CP11M Notice, don’t delay in responding. Address the recalculation quickly to avoid additional penalties and interest charges.

What does it mean when you receive a CP11M Notice?

A CP11M Notice from the IRS indicates that the tax return for the stated year has been recalculated due to a miscalculation of the Making Work Pay or Government Retiree Credit. This recalculation changes the tax liability or refund amount you initially reported. In essence, the IRS found an issue with how these credits were applied to your return, and they are now adjusting your tax situation accordingly.

Receiving this notice doesn’t mean you are in trouble, but it does require your immediate attention. The notice will provide details on the specific adjustments the IRS has made and instructions on the next steps to take.

How does the CP11M Notice affect you?

Here’s how receiving a CP11M Notice can impact you:

Change in refund: If you were expecting a refund, the amount may change based on the recalculation. The IRS will inform you of the revised refund, which could be less than you initially anticipated or, in some cases, could result in a balance owed.
Change in balance owed: If the recalculation shows that you owe more taxes, the notice will explain the new balance and provide instructions on how to pay the outstanding amount. This may come as a surprise if you initially thought you were getting a refund, but it’s important to address this new tax liability promptly to avoid additional penalties or interest.
Impact on estimated payments: If you intended to apply your expected refund to estimated tax payments for the following year, the recalculation may affect this. A reduced refund will impact your future tax payments, which could result in underpayment penalties if not addressed quickly.

It’s essential to read the CP11M Notice carefully and take the necessary actions to correct your tax situation. Depending on the changes, you may need to pay the additional taxes owed or dispute the recalculation if you believe an error has been made. Taking timely action can prevent further complications

Pro Tip

Consider consulting a tax professional if you’re unsure about the IRS’s changes. A professional can help you verify the recalculations and prevent further issues.

Steps to take when you receive a CP11M Notice

Upon receiving a CP11M Notice, it’s important to take immediate steps to ensure there are no delays or further complications with your tax return or payments. Follow these steps to address the notice:

Read the notice carefully to understand the specific adjustments made by the IRS.
Review your original tax return and compare it with the IRS’s calculations to verify any differences.
If you agree with the IRS’s adjustment, follow the payment instructions provided if you owe a balance.
If you disagree with the notice or find errors, contact the IRS immediately to discuss the issue and provide supporting documentation.
Consider consulting a tax professional if the adjustments are complex or you are unsure how to proceed.

Pro Tip

Set up an installment plan with the IRS if you can’t pay the full balance right away. This can help you avoid overwhelming penalties while managing your finances effectively.

How to respond to a CP11M Notice

Responding promptly to the CP11M Notice is essential to ensure smooth processing of any remaining tax obligations or refunds. Here’s how you can respond effectively:

Agree with the changes: If you agree with the IRS’s findings, you can make any necessary payments by the due date mentioned in the notice to avoid penalties. You can send payment by mail or pay online via the IRS’s website.
Disagree with the changes: If you believe the IRS made a mistake, you can dispute the notice. Gather documentation, including a copy of your original return and any supporting documents that verify your claim. Contact the IRS via the number provided on the notice and follow up in writing.

It’s important to remember that ignoring a CP11M Notice can lead to further penalties, so be sure to act quickly.

Disputing a CP11M Notice

If you believe that the IRS’s recalculations are incorrect or there is a valid reason for the miscalculation, you have the right to dispute the CP11M Notice. Here’s how to proceed:

Contact the IRS at the phone number listed on the notice to explain your situation. Be prepared to provide details about the specific areas where you disagree with the notice.
Gather documentation that supports your claim, such as your original tax return, proof of eligibility for the credit in question, and other relevant forms.
Submit a formal written response to the IRS outlining your dispute, along with copies of the supporting documents.

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The IRS may take several weeks to review your dispute and will contact you with their decision. In some cases, additional action or information may be needed to resolve the matter.
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Frequently asked questions

Why did I receive a CP11M Notice?

The IRS sent you this notice because they found a miscalculation on your tax return related to the Making Work Pay or Government Retiree Credit. As a result, your refund or balance has changed.

How do I pay the balance owed?

You can pay the balance owed via the IRS Direct Pay system, by sending a check, or by setting up an installment agreement if necessary.

Can I dispute the CP11M Notice?

Yes, you can dispute the notice if you believe the IRS made an error. Contact the IRS and provide documentation to support your case.

What happens if I ignore the notice?

Ignoring the CP11M Notice can result in additional penalties and interest on any unpaid taxes. It’s important to respond promptly to avoid further complications.

Need help understanding other IRS letters and notices? Visit our comprehensive guide to IRS Letters and Notices or search for the document you received in the table below.

IRS Letter or Notice Number

Notice Description

CP01	The IRS verified your claim of identity theft and will monitor your account.
CP01H	The IRS received a tax return with a social security number that belongs to a dead person.
CP02H	Money is due on an amended return based on a grant received due to Hurricane Katrina, Rita, or Wilma.
CP03C	You received the First-Time Homebuyer Credit for a house you purchased.
CP04	You may be eligible for tax deferment because either you or a spouse served in a combat zone, a qualified contingency operation, or a hazardous duty station during the tax year specified on your notice.
CP08	You may be entitled to additional money due to the Additional Child Tax Credit.
CP10	Your tax return changed due to a miscalculation, and the refund you wanted to apply to an estimated tax payment has changed.
CP10A	Your tax return changed due to a miscalculation of the Earned Income Credit, and the refund you wanted to apply to an estimated tax payment has changed.
CP11	You owe money because the IRS amended your return due to a miscalculation.
CP11A	Your tax return changed due to a miscalculation of the Earned Income Credit, and the refund you wanted to apply to an estimated tax payment also changed.
CP11M	Your tax return changed due to a miscalculation of the Making Work Pay and Government Retiree Credit, and the refund you wanted to apply to an estimated tax payment has changed.
CP12	You are due a bigger refund because the IRS corrected one or more mistakes on your tax return.
CP12A	The IRS made changes to correct the Earned Income Credit (EIC) claimed on your tax return.
CP12E or CP12F	The IRS corrected a miscalculation on your return.
CP12M	The IRS made changes to the computation of the Making Work Pay and/or Government Retiree Credits on your return.
CP12R	The IRS made changes to the computation of the Rebate Recovery Credit on your return.
CP13	The IRS made changes to your return due to a miscalculation. There is no refund or amount due. Your balance is zero.
CP13A	The IRS made changes to your return due to a miscalculation of the Earned Income Credit. There is no refund or amount due. Your balance is zero.
CP13M	The IRS made changes to your return due to a miscalculation of the Making Work Pay credit or the Government Retiree Credit. There is no refund or amount due. Your balance is zero.
CP13R	The IRS made changes to your return due to a miscalculation of the Recovery Rebate Credit. There is no refund or amount due. Your balance is zero.
CP14	You owe money on unpaid taxes.
CP16	The IRS made changes to your return due to a miscalculation. The refund you were due was applied to other tax debts.
CP21A	You owe money due to the changes you requested that the IRS make on your tax returns.
CP21B	You are due a refund due to the changes you requested that the IRS make on your tax returns. The money should arrive within 2 to 3 weeks.
CP21C	The IRS made the requested changes to your tax return. You will not receive a refund, and there is no tax due. Your balance is zero.
CP21E	As a result of your recent audit, the IRS made changes to your tax return, and you owe money as a result of those changes.
CP21I	The IRS made changes to your tax return relating to the Individual Retirement Arrangement (IRA) taxes. You owe money due to the changes.
CP22A	The IRS made the changes you requested, and you owe money as a result.
CP22E	As a result of your recent audit, the IRS changed your tax return, and you now owe money.
CP22I	The IRS made changes to your tax return relating to the Individual Retirement Arrangement (IRA) taxes. You owe money due to the changes.
CP23	The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. You owe taxes due to these changes.
CP24	The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. This resulted in an overpayment of estimated taxes.
CP24E	The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. This resulted in an overpayment of estimated taxes.
CP25	The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. You are not due a refund, nor do you owe any money. Your balance is zero.
CP31	You need to update your address because your refund check was returned to the IRS.
CP45	The IRS was unable to apply your overpayment to your estimated tax as you requested.
CP49	The IRS used all or part of your refund to pay a tax debt.
CP53	Your refund check will be sent by mail because the IRS can’t provide your refund through direct deposit.
CP57	The bank declined your payment, so the IRS was unable to draft funds from your bank account.
CP71	A reminder of the amount you owe in tax, penalty, and interest.
CP71A	A reminder of the amount you owe in tax, penalty, and interest.
CP71C	A reminder of the amount you owe in tax, penalty, and interest.
CP71D	A reminder of the amount you owe in tax, penalty, and interest.
CP88	The IRS is holding your refund because you haven't filed one or more tax returns, and it believes you will owe tax.
CP90	The IRS is notifying you of its intent to levy certain assets for unpaid taxes. You have the right to dispute the levy in a Collection Due Process hearing.
CP91	The IRS will levy up to 15% of your social security benefits for unpaid taxes.
CP120	The IRS needs documentation of your tax-exempt status.
CP120A	Your organization’s tax-exempt status has been revoked because it failed to file a Form 990 series return for three consecutive years.
CP130	You may no longer need to pay the Alternative Minimum Tax (AMT) because your tax return filing requirements changed.
CP152	The IRS received your return.
CP153	The IRS will send your refund by mail because your direct deposit did not go through.
CP161	You have an unpaid balance due to the IRS.
CP166	Your monthly payment to the IRS did not go through due to insufficient funds in your bank account.
CP178	You may no longer owe excise tax because your tax return filing requirements changed.
CP231	You need to update your address because your refund was returned to the IRS.
CP259	You did not file the business tax return identified in the notice.
CP259A	You should have filed these forms but did not – Form 990/990-EZ, Return of Organization Exempt From Income Tax, or Form 990-N (e-Postcard).
CP259B	The IRS requires you to file these forms but did not – Form 990-PF, Return of Private Foundation or Section 4947(a)(1) Nonexempt Charitable Trust Treated as a Private Foundation.
CP259C	The IRS believes that you are a private foundation, but did not file the required Form 990-PF, Return of Private Foundation or Section 4947(a)(1) Nonexempt Charitable Trust Treated as a Private Foundation.
CP259D	You must file this form, but you did not – Form 990-T, Exempt Organization Business Income Tax Return.
CP259E	You should have filed this form, but you did not – Form 990-N (e-Postcard) or Form 990/990-EZ, Return of Organization Exempt From Income Tax.
CP259F	The IRS requires you to file this form but did not – Form 5227, Split-Interest Trust Information Return.
CP259G	The IRS requires you to file this form, but you didn’t – Form 1120-POL, U.S. Income Tax Return for Certain Political Organizations.
CP259H	As a tax-exempt political organization, you must file this form, but you did not – Form 990/990-EZ, Return of Organization Exempt From Income Tax.
CP276A	You submitted your tax liability schedule incorrectly. The IRS typically charges a Federal Tax Deposit (FTD) penalty for this but did not this time.
CP276B	The IRS did not receive the correct amount of tax deposits. It normally charges a Federal Tax Deposit (FTD) penalty but did not this time.
CP297	The IRS is notifying you of its intent to levy certain assets for unpaid taxes. You have the right to dispute the levy at a Collection Due Process hearing.
CP297A	The IRS has levied your assets for unpaid taxes. You have the right to dispute the levy at a Collection Due Process hearing.
CP298	The IRS notifying you of its intent to levy up to 15% of your social security benefits for unpaid taxes.
CP501	You have a balance due on one of your tax accounts.
CP503	You have an unpaid balance on one of your accounts, and the IRS has not heard from you.
CP504	You have an unpaid amount due on your account. If you do not pay immediately, the IRS will levy your state income tax refund to apply it to the amount you owe.
CP504B	You have an unpaid amount due on your account. If you do not pay immediately, the IRS will levy certain property or rights to property to apply it to the amount you owe.
CP521	A reminder that you have an installment agreement payment due.
CP523	You have defaulted on your payment agreement. Therefore the IRS is terminating the agreement and will levy your assets.
CP601	Usted tiene un saldo pendiente de pago (dinero que le debe al IRS) en una de sus cuentas contributivas.
CP603	No hemos recibido respuesta de parte de usted y todavía tiene un saldo sin pagar en una de sus cuentas contributivas.
CP604	Usted tiene un saldo sin pagar en su cuenta. De no pagar esta cantidad inmediatemente, el IRS embargará cualquier reembolso de impuestos estatales al que tenga derecho y aplicarlo al pago de su deuda.
CP604B	Usted tiene un saldo sin pagar en su cuenta. De no pagar esta cantidad inmediatemente, el IRS embargará ciertas propiedades o derechos de propiedad y lo aplicará al pago de su deuda.
CP621	Este aviso es para notificarle que usted tiene un plan de pagos a plazos vencido. Por favor, envíe el pago inmediatamente.
CP623	Este aviso es para informarle nuestra intención de cancelar su plan de pagos a plazos y confiscar (embargar) sus bienes. Usted incumplió en su acuerdo.
CP711	Nosotros realizamos cambios a su planilla debido a que entendemos que hubo un cálculo erróneo. Como resultado de estos cambios, usted adeuda dinero por sus contribuciones.
CP721	Hicimos el(los) cambio(s) que usted solicitó a su declaración de impuestos para el año tributario que aparece en su aviso. Como resultado de éste(estos) cambio(s) usted debe dinero en sus impuestos.
CP722	Hicimos el(los) cambio(s) que usted solicitó a su declaración de impuestos para el año tributario que aparece en su aviso. Como resultado de éste(estos) cambio(s) usted debe dinero en sus impuestos.
CP771	Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP772	Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP773	Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP774	Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP959	Usted no radicó su planilla de contribución de negocios identificada en este aviso.
CP2000	The income or payment information on file doesn’t match your tax return. The discrepancy may result in an increase or decrease in your tax due.
CP3219A	The IRS has received information that is different from what you reported on your tax return. This may result in an increase or decrease in your tax.
CP3219N	The IRS didn’t receive your tax return, so it calculated your return based on the information received from employers, financial institutions, and others. If you want to challenge the proposed tax, you have 90 days from the date of this notice. If you are outside the country, you have 150 days.
Letter 0012C	The IRS needs additional information to process your tax return.
Letter 0484C	The IRS wants a completed
Letter 0525	Updates you on proposed changes after an IRS examination. Any changes are explained and details the refund due or taxes owed.
Letter 531	IRS Notice of Deficiency. The information the IRS received about you was different from what you reported on your return.
Letter 0668D(LP 68)	The IRS released their levy.
Letter 0549C	Your tax bill was paid.
Letter 0681C	The IRS accepted your payment proposal. However, this is not a formal Installment Agreement.
Letter 0757C	You did not adhere to the terms of your Installment Agreement.
Letter LT 11	The IRS plans to seize your property or rights to property.
Letter 1058	The IRS has not received your payment. It plans to seize your property or rights to property.
Letter 1615 (LT 18)	You must respond to the IRS within 10 days of this notice regarding past due tax returns.
Letter 1737 (LT 27)	Complete and sign Form 433F, Collection Information Statement.
Letter 1961C	Your application for a Direct Debit Installment Agreement was declined. It explains why and what you need to do to qualify.
Letter 1962C	Your application for a
Letter 2050 (LT 16)	The IRS is trying to collect unpaid taxes from you from returns that have been filed or from returns that have not been filed.
Letter 2257C	The IRS is providing the payoff amount that you requested.
Letter 226-J	An IRS letter to large employers notifying them that they may be liable for an Employer Shared Responsibility Payment (ESRP).
Letter 2271C	A request for an Installment Agreement has been approved. It explains the fees and how to qualify for a Low Income Fee Reduction. The letter may also request missing information.
Letter 2272C	An IRS letter explaining why your request to pay the balance due in installments was declined.
Letter 2273C	A confirmation letter of your request to pay the balance due in installments. It contained the amount to pay, fees charged, and where to send payment. Instructions on how to apply for the Low Income Fee Reduction included.
Letter 2318C	A response to a request to pay taxes due to payroll deductions. It also explains the fees that are charged.
Letter 2357C	The IRS is admitting that it did not send you the balance due notices that it should have.
Letter 2603C	The IRS accepted your installment agreement. The IRS will file a Notice of Federal Tax Lien on your personal property.
Letter 2604C	The IRS has accepted your request for installment payments. This IRS letter provides the monthly payment, the address where to send it, and the fees charged. The letter also provides instructions on how to apply for the Low Income Fee Reduction.
Letter 2761C	The IRS is requesting your combat zone service dates to ensure that it provides you with the special provisions and protection of the combat zone deferment. Copies of military orders or other documentation to support your time served may be requested. Civilians working in support of the Armed Forces may be required to provide a Letter of Authorization or a letter from their employer.
Letter 2789C	An annual reminder notice, as required by law, of the balance due to the IRS. It explains that penalties and interest continue to accrue until the balance is fully paid.
Letter 2840C	Confirms your Installment Agreement request and includes the payment amount and due date. This IRS letter explains the fees charged for paying monthly and explains how to apply for the Low Income Fee Reduction (if you qualify).
Letter 3030C	Provides an explanation of the tax, penalty, and interest still due on your account.
Letter 3127C	A confirmation of your request to make a change to your Installment Agreement. This IRS letter explains the fees for the change. Changes can be to the payment amount or due date, or it can include additional liabilities.
Letter 3174	A reminder of taxes due after the IRS has sent a Notice of Intent to Levy.
Letter 3217C	The IRS has accepted your request to pay the balance in installments. This IRS letter provides your payment amount, the due date, and fees charged. The letter also provides instructions on applying for the Low Income Fee Reduction (if you qualify).
Letter 3228 (LT 39)	A request to pay the balance due within 10 days using the envelope provided.
Letter 3500	The IRS has received your documents, and it needs additional time to review them.
Letter 3572	Your Federal Income Tax Return has been selected for examination. The IRS auditor requests that you call to schedule an audit appointment.
Letter 4883C	The IRS received your federal income tax return but needs more information to verify your identity in order to process your tax return accurately.
Letter 4903 (LT 26)	You must file your tax returns immediately. The IRS has previously contacted you, but it did not receive a response.
Letter LP 47	The IRS is trying to locate the person identified in the letter and is requesting that you provide their new address.
Letter LP 59	The IRS has not received a response to the notice of levy it previously sent.
Audit Letter 2205	The IRS manages audits either by mail or through an in-person interview to review your records. The interview may be at an IRS office (office audit) or the taxpayer’s home, place of business, or accountant’s office (field audit).
Letter 915	You recently underwent an audit, and the IRS informs you that you now owe taxes.

Key takeaways

The CP11M Notice is issued due to a miscalculation of the Making Work Pay or Government Retiree Credit on your tax return.
This miscalculation can affect your refund or tax payments, so it’s essential to review the notice carefully.
Respond to the IRS promptly, either by paying any additional taxes owed or disputing the notice if you believe there’s been a mistake.
Ignoring the notice can lead to penalties, interest, and enforcement actions by the IRS.

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