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Letter 4720: Understanding IRS Compliance Notices

Silas Bamigbola avatar image
Last updated 11/25/2024 by
Silas Bamigbola
Fact checked by
Ante Mazalin
Summary:
The IRS issues Letter 4720 to provide information about compliance concerns for tax-exempt organizations, governmental entities, and others subject to excise taxes. The notice often highlights issues such as noncompliance with charitable contribution rules, tax-exempt bond regulations, or participation in required education sessions. Prompt attention to this notice is critical to avoid penalties and maintain compliance.
Receiving an IRS notice can feel overwhelming, especially when it pertains to tax-exempt status or potential excise taxes. Letter 4720 is designed to inform recipients of potential issues and guide them in addressing compliance gaps. This notice frequently applies to organizations that oversee charitable contributions, tax-exempt bonds, or tribal governments, among others. In this article, we’ll provide a detailed guide to understanding, responding to, and resolving the concerns raised by Letter 4720, ensuring your organization stays on track.
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What is letter 4720 from the IRS?

The IRS sends Letter 4720 to tax-exempt organizations, governmental entities, and certain other groups that may be subject to excise taxes. The notice highlights specific areas of noncompliance, such as:
  • Failure to adhere to limits on charitable contributions.
  • Improper issuance or management of tax-exempt bonds.
  • Nonparticipation in required educational sessions mandated by the IRS.
  • Concerns related to federal, state, and tribal governmental compliance.

Pro Tip

Respond to Letter 4720 as soon as possible to avoid escalating issues. Timely action not only prevents penalties but also shows the IRS your commitment to compliance.

Why might you receive letter 4720?

There are several reasons why your organization might receive Letter 4720. Below are the most common triggers:

Charitable contribution compliance

Organizations that fail to meet IRS rules for documenting or limiting charitable contributions may be flagged for noncompliance. This can include exceeding statutory limits or failing to report accurately.

Tax-exempt bonds

Entities issuing or managing tax-exempt bonds must adhere to strict IRS regulations. Letter 4720 could indicate potential violations, such as improper use of proceeds or noncompliance with disclosure requirements.

Education session participation

The IRS may require certain organizations to attend educational sessions to improve compliance. Failure to complete these sessions can result in receiving this notice.

Governmental entities and tribal governments

Federal, state, local, and tribal governments may receive this letter for issues related to excise taxes, tax-exempt bond compliance, or other specific regulatory requirements.

What should you do when you receive letter 4720?

If you’ve received Letter 4720, it’s essential to act quickly and systematically to address the issues raised. Here’s a step-by-step guide:
  • Review the letter in detail: Understand the specific compliance concerns mentioned and any deadlines for action.
  • Gather necessary documentation: Collect records related to the issue, such as financial statements, bond agreements, or charitable contribution logs.
  • Contact the IRS for clarification: If the notice is unclear, reach out to the contact provided in the letter for additional guidance.
  • Take corrective action: Address the noncompliance directly. This could involve amending returns, updating policies, or attending educational sessions.
  • Respond by the deadline: Submit all required documents and explanations within the timeline specified to avoid penalties or enforcement actions.

Pro Tip

Keep detailed and organized records of all transactions, contributions, and compliance activities. This documentation can be invaluable when addressing IRS notices.

How to respond to letter 4720

Steps for addressing charitable contribution issues

If the notice relates to charitable contributions, ensure that all donations meet IRS documentation standards and statutory limits. Provide supporting documents, such as donor acknowledgments, to confirm compliance.

Correcting tax-exempt bond violations

For tax-exempt bond issues, work with a legal or financial advisor to address improper use of proceeds or other regulatory breaches. Submit an explanation and corrective plan to the IRS.

Meeting education session requirements

Complete any required educational sessions as outlined in the notice. These sessions are designed to enhance understanding of compliance requirements and prevent future violations.

Handling governmental compliance concerns

Federal, state, local, and tribal governments should review the cited issues and work with their internal or external advisors to address them. Document the corrective steps taken and communicate them to the IRS.

What potential outcomes are possible?

After responding to Letter 4720, several outcomes are possible:
  • Compliance resolved: If you provide satisfactory evidence, the IRS may close the case without further action.
  • Corrective measures accepted: The IRS may accept a plan for addressing noncompliance, avoiding penalties.
  • Further investigation: In some cases, the IRS may require additional information or conduct an audit.

Consequences of ignoring letter 4720

Ignoring Letter 4720 from the IRS can lead to significant financial and operational repercussions for your organization. These consequences often escalate if the compliance issues are not addressed promptly and effectively. Below are the key outcomes of failing to respond:
  • Excise taxes: Unresolved issues may result in the imposition of excise taxes, which can significantly impact your organization’s finances.
  • Loss of tax-exempt status: For nonprofit organizations, noncompliance may lead to the revocation of tax-exempt status, resulting in increased tax liability and reduced public trust.
  • Penalties and interest: Failure to correct compliance gaps can accrue penalties and interest, compounding the financial burden on your organization.
  • Heightened scrutiny: Ignoring the notice can result in increased IRS audits or future reviews, putting additional stress on your organization’s operations.
  • Reputational damage: Compliance failures can harm your organization’s credibility, especially for nonprofits and governmental entities that rely on public and donor trust.

Pro Tip

Consult a tax professional for complex issues or unclear instructions. Their expertise can save time and help you resolve the notice effectively.

Seeking professional help

Dealing with Letter 4720 can be complex, especially for organizations that lack in-house expertise on IRS compliance. Seeking professional help can streamline the resolution process and reduce the risk of errors. Here’s how professionals can assist:

Certified public accountants (CPAs)

CPAs specialize in tax compliance and financial reporting. They can analyze the specifics of Letter 4720, help prepare the required documentation, and ensure that your responses align with IRS expectations. Their knowledge can prevent costly mistakes and delays.

Tax attorneys

For more serious or legal issues, tax attorneys offer specialized expertise. They can represent your organization during disputes, navigate complex tax laws, and provide legal protection during audits or investigations. This is particularly valuable if your tax-exempt status is at risk.

IRS enrolled agents

Enrolled agents are authorized by the IRS to represent taxpayers in compliance matters. They can communicate with the IRS on your behalf, clarify notice requirements, and guide you through the resolution process.

Nonprofit and governmental consultants

Specialized consultants who focus on nonprofits or governmental entities can assist in addressing compliance issues specific to charitable contributions, tax-exempt bonds, or other regulatory concerns. They can help implement internal controls to prevent future issues.

When to seek professional help

Consider engaging a professional if:
  • The notice involves complex or unfamiliar compliance issues.
  • Your organization lacks internal expertise on IRS requirements.
  • Penalties, excise taxes, or tax-exempt status are at stake.
  • You require assistance communicating effectively with the IRS.
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Frequently asked questions

What should I do if I don’t understand the contents of letter 4720?

If the details in Letter 4720 are unclear, you should contact the IRS at the number provided in the notice. A representative can help clarify the issues raised and explain the specific steps you need to take to resolve them. It may also be helpful to consult a tax professional for additional guidance.

Can I request an extension to respond to letter 4720?

Yes, in certain circumstances, you can request an extension. If you need more time to gather documentation or address the compliance issues, contact the IRS as soon as possible to explain your situation. Keep in mind that delays in responding may lead to penalties or other consequences, so act promptly.

What is the role of a tax professional in handling letter 4720?

A tax professional, such as a CPA or tax attorney, can provide expert advice on how to address the issues raised in Letter 4720. They can help you interpret the notice, prepare the necessary documentation, and communicate effectively with the IRS. This is especially valuable if the issues are complex or involve substantial penalties.

Can letter 4720 affect the tax-exempt status of my organization?

Yes, failure to address the compliance issues mentioned in Letter 4720 could jeopardize your organization’s tax-exempt status. Timely and adequate responses are essential to maintain this status and avoid additional penalties, such as excise taxes or increased scrutiny in the future.

Are there tools or resources to prevent future compliance issues?

To avoid receiving similar notices in the future, organizations can use IRS resources, such as compliance guides for tax-exempt entities, attend educational workshops, and implement robust internal controls. Regularly reviewing your organization’s practices and consulting with a tax advisor can also help maintain compliance.
Need help understanding other IRS letters and notices? Visit our comprehensive guide to IRS Letters and Notices or search for the document you received in the table below.
IRS Letter or Notice Number
Notice Description
CP01The IRS verified your claim of identity theft and will monitor your account.
CP01HThe IRS received a tax return with a social security number that belongs to a dead person.
CP02HMoney is due on an amended return based on a grant received due to Hurricane Katrina, Rita, or Wilma.
CP03CYou received the First-Time Homebuyer Credit for a house you purchased.
CP04You may be eligible for tax deferment because either you or a spouse served in a combat zone, a qualified contingency operation, or a hazardous duty station during the tax year specified on your notice.
CP08You may be entitled to additional money due to the Additional Child Tax Credit.
CP10Your tax return changed due to a miscalculation, and the refund you wanted to apply to an estimated tax payment has changed.
CP10AYour tax return changed due to a miscalculation of the Earned Income Credit, and the refund you wanted to apply to an estimated tax payment has changed.
CP11You owe money because the IRS amended your return due to a miscalculation.
CP11AYour tax return changed due to a miscalculation of the Earned Income Credit, and the refund you wanted to apply to an estimated tax payment also changed.
CP11MYour tax return changed due to a miscalculation of the Making Work Pay and Government Retiree Credit, and the refund you wanted to apply to an estimated tax payment has changed.
CP12You are due a bigger refund because the IRS corrected one or more mistakes on your tax return.
CP12AThe IRS made changes to correct the Earned Income Credit (EIC) claimed on your tax return.
CP12E or CP12FThe IRS corrected a miscalculation on your return.
CP12MThe IRS made changes to the computation of the Making Work Pay and/or Government Retiree Credits on your return.
CP12RThe IRS made changes to the computation of the Rebate Recovery Credit on your return.
CP13The IRS made changes to your return due to a miscalculation. There is no refund or amount due. Your balance is zero.
CP13AThe IRS made changes to your return due to a miscalculation of the Earned Income Credit. There is no refund or amount due. Your balance is zero.
CP13MThe IRS made changes to your return due to a miscalculation of the Making Work Pay credit or the Government Retiree Credit. There is no refund or amount due. Your balance is zero.
CP13RThe IRS made changes to your return due to a miscalculation of the Recovery Rebate Credit. There is no refund or amount due. Your balance is zero.
CP14You owe money on unpaid taxes.
CP16The IRS made changes to your return due to a miscalculation. The refund you were due was applied to other tax debts.
CP21AYou owe money due to the changes you requested that the IRS make on your tax returns.
CP21BYou are due a refund due to the changes you requested that the IRS make on your tax returns. The money should arrive within 2 to 3 weeks.
CP21CThe IRS made the requested changes to your tax return. You will not receive a refund, and there is no tax due. Your balance is zero.
CP21EAs a result of your recent audit, the IRS made changes to your tax return, and you owe money as a result of those changes.
CP21IThe IRS made changes to your tax return relating to the Individual Retirement Arrangement (IRA) taxes. You owe money due to the changes.
CP22AThe IRS made the changes you requested, and you owe money as a result.
CP22EAs a result of your recent audit, the IRS changed your tax return, and you now owe money.
CP22IThe IRS made changes to your tax return relating to the Individual Retirement Arrangement (IRA) taxes. You owe money due to the changes.
CP23The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. You owe taxes due to these changes.
CP24The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. This resulted in an overpayment of estimated taxes.
CP24EThe IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. This resulted in an overpayment of estimated taxes.
CP25The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. You are not due a refund, nor do you owe any money. Your balance is zero.
CP31You need to update your address because your refund check was returned to the IRS.
CP45The IRS was unable to apply your overpayment to your estimated tax as you requested.
CP49The IRS used all or part of your refund to pay a tax debt.
CP53Your refund check will be sent by mail because the IRS can’t provide your refund through direct deposit.
CP57The bank declined your payment, so the IRS was unable to draft funds from your bank account.
CP71A reminder of the amount you owe in tax, penalty, and interest.
CP71AA reminder of the amount you owe in tax, penalty, and interest.
CP71CA reminder of the amount you owe in tax, penalty, and interest.
CP71DA reminder of the amount you owe in tax, penalty, and interest.
CP88The IRS is holding your refund because you haven't filed one or more tax returns, and it believes you will owe tax.
CP90The IRS is notifying you of its intent to levy certain assets for unpaid taxes. You have the right to dispute the levy in a Collection Due Process hearing.
CP91The IRS will levy up to 15% of your social security benefits for unpaid taxes.
CP120The IRS needs documentation of your tax-exempt status.
CP120AYour organization’s tax-exempt status has been revoked because it failed to file a Form 990 series return for three consecutive years.
CP130You may no longer need to pay the Alternative Minimum Tax (AMT) because your tax return filing requirements changed.
CP152The IRS received your return.
CP153The IRS will send your refund by mail because your direct deposit did not go through.
CP161You have an unpaid balance due to the IRS.
CP166Your monthly payment to the IRS did not go through due to insufficient funds in your bank account.
CP178You may no longer owe excise tax because your tax return filing requirements changed.
CP231You need to update your address because your refund was returned to the IRS.
CP259You did not file the business tax return identified in the notice.
CP259AYou should have filed these forms but did not – Form 990/990-EZ, Return of Organization Exempt From Income Tax, or Form 990-N (e-Postcard).
CP259BThe IRS requires you to file these forms but did not – Form 990-PF, Return of Private Foundation or Section 4947(a)(1) Nonexempt Charitable Trust Treated as a Private Foundation.
CP259CThe IRS believes that you are a private foundation, but did not file the required Form 990-PF, Return of Private Foundation or Section 4947(a)(1) Nonexempt Charitable Trust Treated as a Private Foundation.
CP259DYou must file this form, but you did not – Form 990-T, Exempt Organization Business Income Tax Return.
CP259EYou should have filed this form, but you did not – Form 990-N (e-Postcard) or Form 990/990-EZ, Return of Organization Exempt From Income Tax.
CP259FThe IRS requires you to file this form but did not – Form 5227, Split-Interest Trust Information Return.
CP259GThe IRS requires you to file this form, but you didn’t – Form 1120-POL, U.S. Income Tax Return for Certain Political Organizations.
CP259HAs a tax-exempt political organization, you must file this form, but you did not – Form 990/990-EZ, Return of Organization Exempt From Income Tax.
CP276AYou submitted your tax liability schedule incorrectly. The IRS typically charges a Federal Tax Deposit (FTD) penalty for this but did not this time.
CP276BThe IRS did not receive the correct amount of tax deposits. It normally charges a Federal Tax Deposit (FTD) penalty but did not this time.
CP297The IRS is notifying you of its intent to levy certain assets for unpaid taxes. You have the right to dispute the levy at a Collection Due Process hearing.
CP297AThe IRS has levied your assets for unpaid taxes. You have the right to dispute the levy at a Collection Due Process hearing.
CP298The IRS notifying you of its intent to levy up to 15% of your social security benefits for unpaid taxes.
CP501You have a balance due on one of your tax accounts.
CP503You have an unpaid balance on one of your accounts, and the IRS has not heard from you.
CP504You have an unpaid amount due on your account. If you do not pay immediately, the IRS will levy your state income tax refund to apply it to the amount you owe.
CP504BYou have an unpaid amount due on your account. If you do not pay immediately, the IRS will levy certain property or rights to property to apply it to the amount you owe.
CP521A reminder that you have an installment agreement payment due.
CP523You have defaulted on your payment agreement. Therefore the IRS is terminating the agreement and will levy your assets.
CP601Usted tiene un saldo pendiente de pago (dinero que le debe al IRS) en una de sus cuentas contributivas.
CP603No hemos recibido respuesta de parte de usted y todavía tiene un saldo sin pagar en una de sus cuentas contributivas.
CP604Usted tiene un saldo sin pagar en su cuenta. De no pagar esta cantidad inmediatemente, el IRS embargará cualquier reembolso de impuestos estatales al que tenga derecho y aplicarlo al pago de su deuda.
CP604BUsted tiene un saldo sin pagar en su cuenta. De no pagar esta cantidad inmediatemente, el IRS embargará ciertas propiedades o derechos de propiedad y lo aplicará al pago de su deuda.
CP621Este aviso es para notificarle que usted tiene un plan de pagos a plazos vencido. Por favor, envíe el pago inmediatamente.
CP623Este aviso es para informarle nuestra intención de cancelar su plan de pagos a plazos y confiscar (embargar) sus bienes. Usted incumplió en su acuerdo.
CP711Nosotros realizamos cambios a su planilla debido a que entendemos que hubo un cálculo erróneo. Como resultado de estos cambios, usted adeuda dinero por sus contribuciones.
CP721Hicimos el(los) cambio(s) que usted solicitó a su declaración de impuestos para el año tributario que aparece en su aviso. Como resultado de éste(estos) cambio(s) usted debe dinero en sus impuestos.
CP722Hicimos el(los) cambio(s) que usted solicitó a su declaración de impuestos para el año tributario que aparece en su aviso. Como resultado de éste(estos) cambio(s) usted debe dinero en sus impuestos.
CP771Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP772Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP773Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP774Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP959Usted no radicó su planilla de contribución de negocios identificada en este aviso.
CP2000The income or payment information on file doesn’t match your tax return. The discrepancy may result in an increase or decrease in your tax due.
CP3219AThe IRS has received information that is different from what you reported on your tax return. This may result in an increase or decrease in your tax.
CP3219NThe IRS didn’t receive your tax return, so it calculated your return based on the information received from employers, financial institutions, and others. If you want to challenge the proposed tax, you have 90 days from the date of this notice. If you are outside the country, you have 150 days.
Letter 0012CThe IRS needs additional information to process your tax return.
Letter 0484CThe IRS wants a completed
Letter 0525Updates you on proposed changes after an IRS examination. Any changes are explained and details the refund due or taxes owed.
Letter 531IRS Notice of Deficiency. The information the IRS received about you was different from what you reported on your return.
Letter 0668D(LP 68)The IRS released their levy.
Letter 0549CYour tax bill was paid.
Letter 0681CThe IRS accepted your payment proposal. However, this is not a formal Installment Agreement.
Letter 0757CYou did not adhere to the terms of your Installment Agreement.
Letter LT 11The IRS plans to seize your property or rights to property.
Letter 1058The IRS has not received your payment. It plans to seize your property or rights to property.
Letter 1615 (LT 18)You must respond to the IRS within 10 days of this notice regarding past due tax returns.
Letter 1737 (LT 27)Complete and sign Form 433F, Collection Information Statement.
Letter 1961CYour application for a Direct Debit Installment Agreement was declined. It explains why and what you need to do to qualify.
Letter 1962CYour application for a
Letter 2050 (LT 16)The IRS is trying to collect unpaid taxes from you from returns that have been filed or from returns that have not been filed.
Letter 2257CThe IRS is providing the payoff amount that you requested.
Letter 226-JAn IRS letter to large employers notifying them that they may be liable for an Employer Shared Responsibility Payment (ESRP).
Letter 2271CA request for an Installment Agreement has been approved. It explains the fees and how to qualify for a Low Income Fee Reduction. The letter may also request missing information.
Letter 2272CAn IRS letter explaining why your request to pay the balance due in installments was declined.
Letter 2273CA confirmation letter of your request to pay the balance due in installments. It contained the amount to pay, fees charged, and where to send payment. Instructions on how to apply for the Low Income Fee Reduction included.
Letter 2318CA response to a request to pay taxes due to payroll deductions. It also explains the fees that are charged.
Letter 2357CThe IRS is admitting that it did not send you the balance due notices that it should have.
Letter 2603CThe IRS accepted your installment agreement. The IRS will file a Notice of Federal Tax Lien on your personal property.
Letter 2604CThe IRS has accepted your request for installment payments. This IRS letter provides the monthly payment, the address where to send it, and the fees charged. The letter also provides instructions on how to apply for the Low Income Fee Reduction.
Letter 2761CThe IRS is requesting your combat zone service dates to ensure that it provides you with the special provisions and protection of the combat zone deferment. Copies of military orders or other documentation to support your time served may be requested. Civilians working in support of the Armed Forces may be required to provide a Letter of Authorization or a letter from their employer.
Letter 2789CAn annual reminder notice, as required by law, of the balance due to the IRS. It explains that penalties and interest continue to accrue until the balance is fully paid.
Letter 2840CConfirms your Installment Agreement request and includes the payment amount and due date. This IRS letter explains the fees charged for paying monthly and explains how to apply for the Low Income Fee Reduction (if you qualify).
Letter 3030CProvides an explanation of the tax, penalty, and interest still due on your account.
Letter 3127CA confirmation of your request to make a change to your Installment Agreement. This IRS letter explains the fees for the change. Changes can be to the payment amount or due date, or it can include additional liabilities.
Letter 3174A reminder of taxes due after the IRS has sent a Notice of Intent to Levy.
Letter 3217CThe IRS has accepted your request to pay the balance in installments. This IRS letter provides your payment amount, the due date, and fees charged. The letter also provides instructions on applying for the Low Income Fee Reduction (if you qualify).
Letter 3228 (LT 39)A request to pay the balance due within 10 days using the envelope provided.
Letter 3500The IRS has received your documents, and it needs additional time to review them.
Letter 3572Your Federal Income Tax Return has been selected for examination. The IRS auditor requests that you call to schedule an audit appointment.
Letter 4883CThe IRS received your federal income tax return but needs more information to verify your identity in order to process your tax return accurately.
Letter 4903 (LT 26)You must file your tax returns immediately. The IRS has previously contacted you, but it did not receive a response.
Letter LP 47The IRS is trying to locate the person identified in the letter and is requesting that you provide their new address.
Letter LP 59The IRS has not received a response to the notice of levy it previously sent.
Audit Letter 2205The IRS manages audits either by mail or through an in-person interview to review your records. The interview may be at an IRS office (office audit) or the taxpayer’s home, place of business, or accountant’s office (field audit).
Letter 915You recently underwent an audit, and the IRS informs you that you now owe taxes.

Key takeaways

  • Letter 4720 highlights compliance issues for tax-exempt organizations, governmental entities, and others subject to excise taxes.
  • Common triggers include charitable contribution violations, tax-exempt bond mismanagement, and failure to attend educational sessions.
  • Respond promptly with the required documentation and take corrective action to avoid penalties.
  • Ignoring the notice can result in excise taxes, fines, or loss of tax-exempt status.

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