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CP562A Notice: What It Means and How to Fix It

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Last updated 11/01/2024 by
SuperMoney Team
Fact checked by
Ante Mazalin
Summary:
The CP562A Notice is issued by the IRS when there’s a need for additional documentation related to tax filings. This notice often arises when discrepancies or missing information need to be addressed before a tax return can be fully processed. In this article, we’ll explore what this notice means, how it can impact you, and the best steps for resolving it efficiently to avoid delays in your tax filings.
Receiving a notice from the IRS can be overwhelming, particularly if it’s about a possible issue with your tax filing or documentation. The CP562A Notice specifically signals that additional information or supporting documentation is required to continue processing your tax return. Ignoring this notice can lead to delays or even penalties. This article will help you understand what CP562A means, how it affects your tax return, and how to respond promptly to resolve the issue effectively.

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What is CP562A Notice?

The IRS issues the CP562A Notice when there’s a need for further documentation to process your tax return. This typically happens when discrepancies are identified between the information you provided and the data held by the IRS. The notice could indicate that there are missing forms, incomplete details, or issues such as identity verification. It serves as a request from the IRS for more details before they can proceed with finalizing your tax return.
Common triggers for the CP562A Notice include:
  • Inconsistencies between your tax return and IRS records.
  • Failure to include required forms, such as a W-2 or 1099.
  • Issues verifying your identity or address.
  • Missing signatures or incomplete sections on your tax return.
The notice outlines the specific documents or information required and gives instructions on how to submit the missing details. This process helps ensure that your tax return is accurate and complete before it can be processed, minimizing the risk of errors or potential audits in the future.
Struggling with IRS notices? If you’ve received an IRS letter and aren’t sure how to handle it, you might want to explore professional tax relief options. Optima Tax Relief has helped thousands of people resolve their tax issues and get back on track with the IRS. Learn more about how they can assist you with your situation.

How the CP562A Notice affects you

When you receive a CP562A Notice, it indicates that your tax return cannot be processed until the requested information is provided. The IRS will not move forward with your return, meaning any refunds you’re owed may be delayed until the issue is resolved. Additionally, if the IRS does not receive the necessary documentation within the specified timeframe, you may face penalties or interest on unpaid taxes.
Ignoring or delaying your response to this notice can lead to significant problems, including:
  • Delayed tax return processing.
  • Delayed refunds.
  • Possible penalties if the discrepancy involves underreported income or tax liabilities.
The best approach is to act immediately by reviewing the notice carefully, gathering the required documents, and submitting them as instructed. By addressing the issue promptly, you can prevent further complications and ensure a smooth resolution.

Pro tip

Always double-check the instructions on your CP562A Notice. Missing a required document or forgetting a signature can delay the resolution process and lead to further complications.

What should you do when you receive a CP562A Notice?

Upon receiving a CP562A Notice, it’s essential to act promptly to avoid delays. Here are the steps you should take to resolve the issue:
  • Carefully review the notice: Understand what information or documentation the IRS is requesting.
  • Check your tax records: Verify that all the information you initially provided is correct and complete. Identify any discrepancies or missing documents that the IRS may have flagged.
  • Gather the required documentation: This may include additional forms, corrected details, or identity verification documents.
  • Respond to the IRS: Follow the instructions in the notice to submit the missing documents or forms. The IRS will often provide a mailing address or an option for submitting documentation electronically.
  • Track your response: Make sure to keep copies of any documents you send to the IRS and track your submission to confirm receipt.
Responding in a timely manner ensures that your tax return can be processed without unnecessary delays.

Pro tip

Use certified mail with a return receipt when sending documents to the IRS. This provides proof that your documents were received and can help in case of any disputes later on.

How to respond to the CP562A Notice

Steps to take when responding to a CP562A Notice

After reviewing your CP562A Notice, the next critical step is responding promptly with the necessary documentation. Here are the key steps to follow:
1. Identify the documents requested: The IRS will specify what information or forms are missing. This could include anything from a missing W-2 form to verifying your address or identity.
2. Submit corrections if needed: If there’s a mistake on your tax return, you may need to file an amended return or provide corrected forms, such as a revised W-2 or 1099.
3. Send your response: Depending on the notice instructions, you may be able to mail your documents or submit them online. Ensure that all forms are signed and dated properly to avoid further delays.
4. Contact the IRS if necessary: If you’re unsure about the notice, consider contacting the IRS for clarification. Sometimes additional help from a tax professional may be necessary to interpret the requirements or to ensure a swift resolution.

Other ways to handle a CP562A Notice

If the notice involves identity verification or suspected identity theft, it’s important to take additional steps to safeguard your financial details. The IRS offers an Identity Protection PIN (IP PIN) program, which provides you with a secure PIN to use when filing your tax return, protecting you against identity theft in the future.
Additionally, while responses are usually required by mail, the IRS does offer a secure portal where certain forms can be uploaded online, helping to expedite the process. Calling the IRS for assistance or visiting a local IRS office are also valid options for addressing urgent concerns.

Further support options for addressing the CP562A Notice

If you’re unsure how to proceed after receiving a CP562A Notice, you can explore these options for support:
  • Consult a tax professional: A Certified Public Accountant (CPA) or tax attorney can provide expert guidance, especially if the notice involves more complex tax issues or if there’s a risk of penalties.
  • IRS website: Visit the IRS’s official website for FAQs, forms, and additional resources related to resolving the CP562A Notice.
  • Taxpayer Advocate Service: If you’re experiencing significant difficulties in resolving your notice, the IRS offers a Taxpayer Advocate Service that provides free help to individuals dealing with unresolved tax problems.
Professional help can be valuable in resolving the issue quickly, especially if it involves multiple tax years or if the problem is related to identity theft.

Pro tip

Consider enrolling in the IRS’s Identity Protection PIN (IP PIN) program if you’ve experienced identity theft. This program adds an extra layer of security to your future tax filings.

Potential penalties or next steps if you don’t respond

Failure to respond to a CP562A Notice can result in serious consequences. The IRS relies on the requested documentation to verify the accuracy of your tax return and to determine your eligibility for any refunds or deductions. If you ignore the notice or fail to provide the required documents, the following may occur:
  • Penalties for underpayment: If the IRS finds that you owe additional taxes, interest and penalties may be added to your balance.
  • Refund delays: Any refund you’re entitled to could be significantly delayed until the issue is resolved.
  • Enforcement actions: In extreme cases, the IRS may take enforcement actions, such as levying fines or garnishing wages, if they suspect fraud or unpaid taxes.
Responding promptly will help you avoid these outcomes and keep your tax return processing on track.

What potential outcomes are possible?

Once you respond to the CP562A Notice, several outcomes are possible depending on the nature of the issue:
  • If you provide sufficient documentation: The IRS will review your submission, and your tax return will proceed as normal, including any refunds or credits owed to you.
  • If corrections are needed: The IRS may request additional details or updated forms to fully resolve the issue, particularly if there are discrepancies in your records.
  • If identity theft is involved: The IRS may take further steps to protect your account, such as enrolling you in the Identity Protection PIN program to prevent future fraud.
Timely and accurate responses are key to resolving the matter efficiently.
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Frequently asked questions

Why did I receive a CP562A Notice?

The CP562A Notice is issued when the IRS needs more information to process your tax return. This can happen if documents are missing or if there are inconsistencies between your tax return and IRS records.

How do I respond to a CP562A Notice?

To respond, carefully review the notice for the required documents, gather the necessary information, and submit everything as instructed, either by mail or online through the IRS portal.

What happens if I ignore the CP562A Notice?

Ignoring the notice can result in delays in processing your tax return, refund delays, and even penalties for underpayment or discrepancies. It is crucial to address the issue as soon as possible.

Can I resolve the issue online?

In some cases, you may be able to submit the required documentation online using the IRS’s secure portal. However, for some issues, mailing the documents may still be required.
Need help understanding other IRS letters and notices? Visit our comprehensive guide to IRS Letters and Notices or search for the document you received in the table below.
IRS Letter or Notice Number
Notice Description
CP01The IRS verified your claim of identity theft and will monitor your account.
CP01HThe IRS received a tax return with a social security number that belongs to a dead person.
CP02HMoney is due on an amended return based on a grant received due to Hurricane Katrina, Rita, or Wilma.
CP03CYou received the First-Time Homebuyer Credit for a house you purchased.
CP04You may be eligible for tax deferment because either you or a spouse served in a combat zone, a qualified contingency operation, or a hazardous duty station during the tax year specified on your notice.
CP08You may be entitled to additional money due to the Additional Child Tax Credit.
CP10Your tax return changed due to a miscalculation, and the refund you wanted to apply to an estimated tax payment has changed.
CP10AYour tax return changed due to a miscalculation of the Earned Income Credit, and the refund you wanted to apply to an estimated tax payment has changed.
CP11You owe money because the IRS amended your return due to a miscalculation.
CP11AYour tax return changed due to a miscalculation of the Earned Income Credit, and the refund you wanted to apply to an estimated tax payment also changed.
CP11MYour tax return changed due to a miscalculation of the Making Work Pay and Government Retiree Credit, and the refund you wanted to apply to an estimated tax payment has changed.
CP12You are due a bigger refund because the IRS corrected one or more mistakes on your tax return.
CP12AThe IRS made changes to correct the Earned Income Credit (EIC) claimed on your tax return.
CP12E or CP12FThe IRS corrected a miscalculation on your return.
CP12MThe IRS made changes to the computation of the Making Work Pay and/or Government Retiree Credits on your return.
CP12RThe IRS made changes to the computation of the Rebate Recovery Credit on your return.
CP13The IRS made changes to your return due to a miscalculation. There is no refund or amount due. Your balance is zero.
CP13AThe IRS made changes to your return due to a miscalculation of the Earned Income Credit. There is no refund or amount due. Your balance is zero.
CP13MThe IRS made changes to your return due to a miscalculation of the Making Work Pay credit or the Government Retiree Credit. There is no refund or amount due. Your balance is zero.
CP13RThe IRS made changes to your return due to a miscalculation of the Recovery Rebate Credit. There is no refund or amount due. Your balance is zero.
CP14You owe money on unpaid taxes.
CP16The IRS made changes to your return due to a miscalculation. The refund you were due was applied to other tax debts.
CP21AYou owe money due to the changes you requested that the IRS make on your tax returns.
CP21BYou are due a refund due to the changes you requested that the IRS make on your tax returns. The money should arrive within 2 to 3 weeks.
CP21CThe IRS made the requested changes to your tax return. You will not receive a refund, and there is no tax due. Your balance is zero.
CP21EAs a result of your recent audit, the IRS made changes to your tax return, and you owe money as a result of those changes.
CP21IThe IRS made changes to your tax return relating to the Individual Retirement Arrangement (IRA) taxes. You owe money due to the changes.
CP22AThe IRS made the changes you requested, and you owe money as a result.
CP22EAs a result of your recent audit, the IRS changed your tax return, and you now owe money.
CP22IThe IRS made changes to your tax return relating to the Individual Retirement Arrangement (IRA) taxes. You owe money due to the changes.
CP23The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. You owe taxes due to these changes.
CP24The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. This resulted in an overpayment of estimated taxes.
CP24EThe IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. This resulted in an overpayment of estimated taxes.
CP25The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. You are not due a refund, nor do you owe any money. Your balance is zero.
CP31You need to update your address because your refund check was returned to the IRS.
CP45The IRS was unable to apply your overpayment to your estimated tax as you requested.
CP49The IRS used all or part of your refund to pay a tax debt.
CP53Your refund check will be sent by mail because the IRS can’t provide your refund through direct deposit.
CP57The bank declined your payment, so the IRS was unable to draft funds from your bank account.
CP71A reminder of the amount you owe in tax, penalty, and interest.
CP71AA reminder of the amount you owe in tax, penalty, and interest.
CP71CA reminder of the amount you owe in tax, penalty, and interest.
CP71DA reminder of the amount you owe in tax, penalty, and interest.
CP88The IRS is holding your refund because you haven't filed one or more tax returns, and it believes you will owe tax.
CP90The IRS is notifying you of its intent to levy certain assets for unpaid taxes. You have the right to dispute the levy in a Collection Due Process hearing.
CP91The IRS will levy up to 15% of your social security benefits for unpaid taxes.
CP120The IRS needs documentation of your tax-exempt status.
CP120AYour organization’s tax-exempt status has been revoked because it failed to file a Form 990 series return for three consecutive years.
CP130You may no longer need to pay the Alternative Minimum Tax (AMT) because your tax return filing requirements changed.
CP152The IRS received your return.
CP153The IRS will send your refund by mail because your direct deposit did not go through.
CP161You have an unpaid balance due to the IRS.
CP166Your monthly payment to the IRS did not go through due to insufficient funds in your bank account.
CP178You may no longer owe excise tax because your tax return filing requirements changed.
CP231You need to update your address because your refund was returned to the IRS.
CP259You did not file the business tax return identified in the notice.
CP259AYou should have filed these forms but did not – Form 990/990-EZ, Return of Organization Exempt From Income Tax, or Form 990-N (e-Postcard).
CP259BThe IRS requires you to file these forms but did not – Form 990-PF, Return of Private Foundation or Section 4947(a)(1) Nonexempt Charitable Trust Treated as a Private Foundation.
CP259CThe IRS believes that you are a private foundation, but did not file the required Form 990-PF, Return of Private Foundation or Section 4947(a)(1) Nonexempt Charitable Trust Treated as a Private Foundation.
CP259DYou must file this form, but you did not – Form 990-T, Exempt Organization Business Income Tax Return.
CP259EYou should have filed this form, but you did not – Form 990-N (e-Postcard) or Form 990/990-EZ, Return of Organization Exempt From Income Tax.
CP259FThe IRS requires you to file this form but did not – Form 5227, Split-Interest Trust Information Return.
CP259GThe IRS requires you to file this form, but you didn’t – Form 1120-POL, U.S. Income Tax Return for Certain Political Organizations.
CP259HAs a tax-exempt political organization, you must file this form, but you did not – Form 990/990-EZ, Return of Organization Exempt From Income Tax.
CP276AYou submitted your tax liability schedule incorrectly. The IRS typically charges a Federal Tax Deposit (FTD) penalty for this but did not this time.
CP276BThe IRS did not receive the correct amount of tax deposits. It normally charges a Federal Tax Deposit (FTD) penalty but did not this time.
CP297The IRS is notifying you of its intent to levy certain assets for unpaid taxes. You have the right to dispute the levy at a Collection Due Process hearing.
CP297AThe IRS has levied your assets for unpaid taxes. You have the right to dispute the levy at a Collection Due Process hearing.
CP298The IRS notifying you of its intent to levy up to 15% of your social security benefits for unpaid taxes.
CP501You have a balance due on one of your tax accounts.
CP503You have an unpaid balance on one of your accounts, and the IRS has not heard from you.
CP504You have an unpaid amount due on your account. If you do not pay immediately, the IRS will levy your state income tax refund to apply it to the amount you owe.
CP504BYou have an unpaid amount due on your account. If you do not pay immediately, the IRS will levy certain property or rights to property to apply it to the amount you owe.
CP521A reminder that you have an installment agreement payment due.
CP523You have defaulted on your payment agreement. Therefore the IRS is terminating the agreement and will levy your assets.
CP601Usted tiene un saldo pendiente de pago (dinero que le debe al IRS) en una de sus cuentas contributivas.
CP603No hemos recibido respuesta de parte de usted y todavía tiene un saldo sin pagar en una de sus cuentas contributivas.
CP604Usted tiene un saldo sin pagar en su cuenta. De no pagar esta cantidad inmediatemente, el IRS embargará cualquier reembolso de impuestos estatales al que tenga derecho y aplicarlo al pago de su deuda.
CP604BUsted tiene un saldo sin pagar en su cuenta. De no pagar esta cantidad inmediatemente, el IRS embargará ciertas propiedades o derechos de propiedad y lo aplicará al pago de su deuda.
CP621Este aviso es para notificarle que usted tiene un plan de pagos a plazos vencido. Por favor, envíe el pago inmediatamente.
CP623Este aviso es para informarle nuestra intención de cancelar su plan de pagos a plazos y confiscar (embargar) sus bienes. Usted incumplió en su acuerdo.
CP711Nosotros realizamos cambios a su planilla debido a que entendemos que hubo un cálculo erróneo. Como resultado de estos cambios, usted adeuda dinero por sus contribuciones.
CP721Hicimos el(los) cambio(s) que usted solicitó a su declaración de impuestos para el año tributario que aparece en su aviso. Como resultado de éste(estos) cambio(s) usted debe dinero en sus impuestos.
CP722Hicimos el(los) cambio(s) que usted solicitó a su declaración de impuestos para el año tributario que aparece en su aviso. Como resultado de éste(estos) cambio(s) usted debe dinero en sus impuestos.
CP771Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP772Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP773Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP774Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP959Usted no radicó su planilla de contribución de negocios identificada en este aviso.
CP2000The income or payment information on file doesn’t match your tax return. The discrepancy may result in an increase or decrease in your tax due.
CP3219AThe IRS has received information that is different from what you reported on your tax return. This may result in an increase or decrease in your tax.
CP3219NThe IRS didn’t receive your tax return, so it calculated your return based on the information received from employers, financial institutions, and others. If you want to challenge the proposed tax, you have 90 days from the date of this notice. If you are outside the country, you have 150 days.
Letter 0012CThe IRS needs additional information to process your tax return.
Letter 0484CThe IRS wants a completed
Letter 0525Updates you on proposed changes after an IRS examination. Any changes are explained and details the refund due or taxes owed.
Letter 531IRS Notice of Deficiency. The information the IRS received about you was different from what you reported on your return.
Letter 0668D(LP 68)The IRS released their levy.
Letter 0549CYour tax bill was paid.
Letter 0681CThe IRS accepted your payment proposal. However, this is not a formal Installment Agreement.
Letter 0757CYou did not adhere to the terms of your Installment Agreement.
Letter LT 11The IRS plans to seize your property or rights to property.
Letter 1058The IRS has not received your payment. It plans to seize your property or rights to property.
Letter 1615 (LT 18)You must respond to the IRS within 10 days of this notice regarding past due tax returns.
Letter 1737 (LT 27)Complete and sign Form 433F, Collection Information Statement.
Letter 1961CYour application for a Direct Debit Installment Agreement was declined. It explains why and what you need to do to qualify.
Letter 1962CYour application for a
Letter 2050 (LT 16)The IRS is trying to collect unpaid taxes from you from returns that have been filed or from returns that have not been filed.
Letter 2257CThe IRS is providing the payoff amount that you requested.
Letter 226-JAn IRS letter to large employers notifying them that they may be liable for an Employer Shared Responsibility Payment (ESRP).
Letter 2271CA request for an Installment Agreement has been approved. It explains the fees and how to qualify for a Low Income Fee Reduction. The letter may also request missing information.
Letter 2272CAn IRS letter explaining why your request to pay the balance due in installments was declined.
Letter 2273CA confirmation letter of your request to pay the balance due in installments. It contained the amount to pay, fees charged, and where to send payment. Instructions on how to apply for the Low Income Fee Reduction included.
Letter 2318CA response to a request to pay taxes due to payroll deductions. It also explains the fees that are charged.
Letter 2357CThe IRS is admitting that it did not send you the balance due notices that it should have.
Letter 2603CThe IRS accepted your installment agreement. The IRS will file a Notice of Federal Tax Lien on your personal property.
Letter 2604CThe IRS has accepted your request for installment payments. This IRS letter provides the monthly payment, the address where to send it, and the fees charged. The letter also provides instructions on how to apply for the Low Income Fee Reduction.
Letter 2761CThe IRS is requesting your combat zone service dates to ensure that it provides you with the special provisions and protection of the combat zone deferment. Copies of military orders or other documentation to support your time served may be requested. Civilians working in support of the Armed Forces may be required to provide a Letter of Authorization or a letter from their employer.
Letter 2789CAn annual reminder notice, as required by law, of the balance due to the IRS. It explains that penalties and interest continue to accrue until the balance is fully paid.
Letter 2840CConfirms your Installment Agreement request and includes the payment amount and due date. This IRS letter explains the fees charged for paying monthly and explains how to apply for the Low Income Fee Reduction (if you qualify).
Letter 3030CProvides an explanation of the tax, penalty, and interest still due on your account.
Letter 3127CA confirmation of your request to make a change to your Installment Agreement. This IRS letter explains the fees for the change. Changes can be to the payment amount or due date, or it can include additional liabilities.
Letter 3174A reminder of taxes due after the IRS has sent a Notice of Intent to Levy.
Letter 3217CThe IRS has accepted your request to pay the balance in installments. This IRS letter provides your payment amount, the due date, and fees charged. The letter also provides instructions on applying for the Low Income Fee Reduction (if you qualify).
Letter 3228 (LT 39)A request to pay the balance due within 10 days using the envelope provided.
Letter 3500The IRS has received your documents, and it needs additional time to review them.
Letter 3572Your Federal Income Tax Return has been selected for examination. The IRS auditor requests that you call to schedule an audit appointment.
Letter 4883CThe IRS received your federal income tax return but needs more information to verify your identity in order to process your tax return accurately.
Letter 4903 (LT 26)You must file your tax returns immediately. The IRS has previously contacted you, but it did not receive a response.
Letter LP 47The IRS is trying to locate the person identified in the letter and is requesting that you provide their new address.
Letter LP 59The IRS has not received a response to the notice of levy it previously sent.
Audit Letter 2205The IRS manages audits either by mail or through an in-person interview to review your records. The interview may be at an IRS office (office audit) or the taxpayer’s home, place of business, or accountant’s office (field audit).
Letter 915You recently underwent an audit, and the IRS informs you that you now owe taxes.

Key takeaways

  • A CP562A Notice is issued when the IRS needs additional information to process your tax return.
  • Timely responses with the correct documentation help avoid delays and potential penalties.
  • Ensure that you verify the information and submit everything accurately to resolve the issue efficiently.
  • Ignoring the notice can result in delayed refunds and possible enforcement actions by the IRS.

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