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Letter 4838: Steps to Take Explained

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Last updated 11/14/2024 by
SuperMoney Team
Fact checked by
Ante Mazalin
Summary:
IRS Letter 4838 is an official notification sent by the IRS to inform businesses that they have been identified as clients of a payroll service provider under scrutiny. The letter indicates that the IRS is reviewing payroll records, usually due to discrepancies or potential issues related to payroll tax submissions. This article will explain what IRS Letter 4838 entails, why it’s issued, its implications, and the steps businesses can take to address it effectively.
Receiving IRS Letter 4838 can be concerning, especially for businesses dependent on a payroll service provider for managing employee payroll taxes. While this letter doesn’t imply wrongdoing on the business’s part, it does require careful attention to ensure all payroll-related documents are accurate and up-to-date. This article provides a thorough overview of IRS Letter 4838, the potential reasons behind it, and a step-by-step guide on how to handle the situation efficiently to avoid complications.
Struggling with IRS notices? If you’ve received an IRS letter and aren’t sure how to handle it, you might want to explore professional tax relief options. Optima Tax Relief has helped thousands of people resolve their tax issues and get back on track with the IRS. Learn more about how they can assist you with your situation.

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What is IRS Letter 4838?

IRS Letter 4838 is a notice that informs businesses that they are clients of a payroll service provider (PSP) that may be undergoing an IRS review. The letter often follows an IRS audit or investigation into the PSP’s tax compliance. While this notice does not necessarily indicate a problem with the business’s own tax filings, it serves as a warning to stay vigilant and ensure all payroll records are correctly documented.

Why you might receive IRS Letter 4838

There are several reasons why a business might receive IRS Letter 4838, typically related to their payroll service provider’s practices:
  • Payroll discrepancies: If the IRS detects payroll tax discrepancies within a PSP’s records, it may review all clients served by that provider.
  • PSP non-compliance: In cases where a PSP fails to comply with IRS payroll tax requirements, the IRS will investigate to ensure clients’ records are unaffected.
  • Verification of accurate tax filings: To ensure that each client’s payroll tax is correctly filed, the IRS may extend its examination to verify details provided by the PSP.

How IRS Letter 4838 affects your business

Receiving IRS Letter 4838 may initially seem alarming, but understanding its purpose can help clarify its impact:

Notification of potential review

The letter serves as a notice that the IRS is assessing the payroll service provider, not necessarily the business directly. This alert can help businesses remain cautious and proactive about verifying their payroll records.

Possible review of payroll records

In some cases, the IRS may request additional payroll information from the business. This is usually to confirm that the PSP has accurately managed payroll tax filings on behalf of its clients.

Implications for tax compliance

Businesses that rely on third-party providers for payroll taxes should ensure that all tax filings are correct and up-to-date. Non-compliance issues identified within the PSP’s records could impact their clients if not addressed appropriately.

Pro tip

To stay proactive, consider auditing your own payroll records independently and keep an organized system for all tax-related documentation.

Steps to take when you receive IRS Letter 4838

Handling IRS Letter 4838 effectively requires a few proactive steps:
  • Review your payroll records: Conduct an internal review of your payroll records to ensure all information matches what was reported by your PSP to the IRS.
  • Contact your payroll service provider: Reach out to your PSP to confirm they are addressing any issues raised by the IRS and inquire about any potential impacts on your records.
  • Document all communications: Keep a record of all correspondence with your PSP and the IRS to ensure transparency in the event of further inquiries.
  • Seek professional guidance: Consult a tax professional if you need assistance in verifying compliance or understanding the letter’s implications fully.

How to respond to IRS Letter 4838

IRS Letter 4838 generally does not require an immediate response, but taking the following steps can help ensure compliance:

Preparing for possible documentation requests

Be prepared to provide payroll documentation if the IRS requests additional information. Staying organized can help facilitate a quick response and streamline any required review process.

Maintaining communication with the IRS

If your payroll provider fails to address the issues leading to the IRS review, consider contacting the IRS directly to discuss any concerns regarding your payroll tax compliance status.

Pro tip

Having a trusted tax professional on hand can provide added support for navigating any issues related to IRS notices or third-party tax compliance matters.

How to avoid future IRS Letter 4838 notices

While businesses may not fully prevent IRS notices, several steps can reduce the likelihood of receiving one:
  • Select a reputable payroll provider: Choose a PSP with a solid track record of tax compliance and transparent practices.
  • Regularly review payroll records: Periodic audits of payroll filings help identify and resolve discrepancies before they become issues.
  • Stay informed on payroll tax requirements: Understand basic IRS payroll tax guidelines to ensure your records align with federal requirements.
By proactively managing payroll compliance, businesses can minimize risks and maintain accurate payroll filings.

Pro tip

Use the IRS’s online tools to monitor your payroll tax filings and stay up-to-date on any changes to tax regulations.

Consequences of not addressing issues related to IRS Letter 4838

Ignoring IRS notices or failing to respond to follow-up requests can lead to consequences:
  • Escalated IRS actions, which may include penalties or additional audits.
  • Potential impact on tax filings if payroll discrepancies are not resolved.
  • Risk of further IRS scrutiny, increasing the likelihood of future audits or inquiries.
Taking timely action on any requests from the IRS can prevent these outcomes and ensure a smoother resolution.
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Frequently asked questions

What should I do if I disagree with the information in IRS Letter 4838?

If you believe the information in IRS Letter 4838 is incorrect or does not apply to your business, start by reviewing your payroll records to verify the details. You can also contact your payroll service provider for clarification. If you still believe there’s an error, reach out to the IRS directly using the contact information provided in the letter. It may also be beneficial to consult a tax professional to help address any discrepancies.

Does receiving IRS Letter 4838 mean my business is being audited?

No, receiving IRS Letter 4838 does not necessarily mean that your business is being audited. The letter indicates that your payroll service provider is under IRS scrutiny, which could involve reviewing clients’ payroll records. However, it doesn’t automatically mean that an audit of your business is underway. This letter serves as a notification to ensure that your payroll documentation is accurate and compliant.

Can I change payroll providers if I received IRS Letter 4838?

Yes, you can change payroll service providers if you receive IRS Letter 4838. However, it’s essential to ensure that your new provider is reputable and has a strong compliance record. Before switching, review your current payroll records with your existing provider and resolve any outstanding issues to avoid further complications. Changing providers won’t affect the IRS review of your previous payroll records, but it may help ensure compliance moving forward.

How long does the IRS review process typically take after issuing Letter 4838?

The length of the IRS review process can vary, depending on the specific details and complexity of the payroll service provider’s case. In some cases, the review may take several months. The IRS may provide updates or request additional information from your payroll provider or your business during this time. If you are concerned about the status of the review, you may contact the IRS or consult with a tax professional for guidance.

Will IRS Letter 4838 impact my ability to file or receive future tax refunds?

Receiving IRS Letter 4838 generally should not impact your ability to file tax returns or receive refunds. However, if there are payroll discrepancies related to the letter that affect your tax filings, it could result in delays or adjustments. To prevent any impact on future filings, review your payroll records carefully, and address any issues promptly with the IRS or your payroll provider if necessary.
Need help understanding other IRS letters and notices? Visit our comprehensive guide to IRS Letters and Notices or search for the document you received in the table below.
IRS Letter or Notice Number
Notice Description
CP01The IRS verified your claim of identity theft and will monitor your account.
CP01HThe IRS received a tax return with a social security number that belongs to a dead person.
CP02HMoney is due on an amended return based on a grant received due to Hurricane Katrina, Rita, or Wilma.
CP03CYou received the First-Time Homebuyer Credit for a house you purchased.
CP04You may be eligible for tax deferment because either you or a spouse served in a combat zone, a qualified contingency operation, or a hazardous duty station during the tax year specified on your notice.
CP08You may be entitled to additional money due to the Additional Child Tax Credit.
CP10Your tax return changed due to a miscalculation, and the refund you wanted to apply to an estimated tax payment has changed.
CP10AYour tax return changed due to a miscalculation of the Earned Income Credit, and the refund you wanted to apply to an estimated tax payment has changed.
CP11You owe money because the IRS amended your return due to a miscalculation.
CP11AYour tax return changed due to a miscalculation of the Earned Income Credit, and the refund you wanted to apply to an estimated tax payment also changed.
CP11MYour tax return changed due to a miscalculation of the Making Work Pay and Government Retiree Credit, and the refund you wanted to apply to an estimated tax payment has changed.
CP12You are due a bigger refund because the IRS corrected one or more mistakes on your tax return.
CP12AThe IRS made changes to correct the Earned Income Credit (EIC) claimed on your tax return.
CP12E or CP12FThe IRS corrected a miscalculation on your return.
CP12MThe IRS made changes to the computation of the Making Work Pay and/or Government Retiree Credits on your return.
CP12RThe IRS made changes to the computation of the Rebate Recovery Credit on your return.
CP13The IRS made changes to your return due to a miscalculation. There is no refund or amount due. Your balance is zero.
CP13AThe IRS made changes to your return due to a miscalculation of the Earned Income Credit. There is no refund or amount due. Your balance is zero.
CP13MThe IRS made changes to your return due to a miscalculation of the Making Work Pay credit or the Government Retiree Credit. There is no refund or amount due. Your balance is zero.
CP13RThe IRS made changes to your return due to a miscalculation of the Recovery Rebate Credit. There is no refund or amount due. Your balance is zero.
CP14You owe money on unpaid taxes.
CP16The IRS made changes to your return due to a miscalculation. The refund you were due was applied to other tax debts.
CP21AYou owe money due to the changes you requested that the IRS make on your tax returns.
CP21BYou are due a refund due to the changes you requested that the IRS make on your tax returns. The money should arrive within 2 to 3 weeks.
CP21CThe IRS made the requested changes to your tax return. You will not receive a refund, and there is no tax due. Your balance is zero.
CP21EAs a result of your recent audit, the IRS made changes to your tax return, and you owe money as a result of those changes.
CP21IThe IRS made changes to your tax return relating to the Individual Retirement Arrangement (IRA) taxes. You owe money due to the changes.
CP22AThe IRS made the changes you requested, and you owe money as a result.
CP22EAs a result of your recent audit, the IRS changed your tax return, and you now owe money.
CP22IThe IRS made changes to your tax return relating to the Individual Retirement Arrangement (IRA) taxes. You owe money due to the changes.
CP23The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. You owe taxes due to these changes.
CP24The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. This resulted in an overpayment of estimated taxes.
CP24EThe IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. This resulted in an overpayment of estimated taxes.
CP25The IRS changed your return because there was a difference between the amount of estimated tax payments listed on your tax return and the amount actually posted to your account. You are not due a refund, nor do you owe any money. Your balance is zero.
CP31You need to update your address because your refund check was returned to the IRS.
CP45The IRS was unable to apply your overpayment to your estimated tax as you requested.
CP49The IRS used all or part of your refund to pay a tax debt.
CP53Your refund check will be sent by mail because the IRS can’t provide your refund through direct deposit.
CP57The bank declined your payment, so the IRS was unable to draft funds from your bank account.
CP71A reminder of the amount you owe in tax, penalty, and interest.
CP71AA reminder of the amount you owe in tax, penalty, and interest.
CP71CA reminder of the amount you owe in tax, penalty, and interest.
CP71DA reminder of the amount you owe in tax, penalty, and interest.
CP88The IRS is holding your refund because you haven't filed one or more tax returns, and it believes you will owe tax.
CP90The IRS is notifying you of its intent to levy certain assets for unpaid taxes. You have the right to dispute the levy in a Collection Due Process hearing.
CP91The IRS will levy up to 15% of your social security benefits for unpaid taxes.
CP120The IRS needs documentation of your tax-exempt status.
CP120AYour organization’s tax-exempt status has been revoked because it failed to file a Form 990 series return for three consecutive years.
CP130You may no longer need to pay the Alternative Minimum Tax (AMT) because your tax return filing requirements changed.
CP152The IRS received your return.
CP153The IRS will send your refund by mail because your direct deposit did not go through.
CP161You have an unpaid balance due to the IRS.
CP166Your monthly payment to the IRS did not go through due to insufficient funds in your bank account.
CP178You may no longer owe excise tax because your tax return filing requirements changed.
CP231You need to update your address because your refund was returned to the IRS.
CP259You did not file the business tax return identified in the notice.
CP259AYou should have filed these forms but did not – Form 990/990-EZ, Return of Organization Exempt From Income Tax, or Form 990-N (e-Postcard).
CP259BThe IRS requires you to file these forms but did not – Form 990-PF, Return of Private Foundation or Section 4947(a)(1) Nonexempt Charitable Trust Treated as a Private Foundation.
CP259CThe IRS believes that you are a private foundation, but did not file the required Form 990-PF, Return of Private Foundation or Section 4947(a)(1) Nonexempt Charitable Trust Treated as a Private Foundation.
CP259DYou must file this form, but you did not – Form 990-T, Exempt Organization Business Income Tax Return.
CP259EYou should have filed this form, but you did not – Form 990-N (e-Postcard) or Form 990/990-EZ, Return of Organization Exempt From Income Tax.
CP259FThe IRS requires you to file this form but did not – Form 5227, Split-Interest Trust Information Return.
CP259GThe IRS requires you to file this form, but you didn’t – Form 1120-POL, U.S. Income Tax Return for Certain Political Organizations.
CP259HAs a tax-exempt political organization, you must file this form, but you did not – Form 990/990-EZ, Return of Organization Exempt From Income Tax.
CP276AYou submitted your tax liability schedule incorrectly. The IRS typically charges a Federal Tax Deposit (FTD) penalty for this but did not this time.
CP276BThe IRS did not receive the correct amount of tax deposits. It normally charges a Federal Tax Deposit (FTD) penalty but did not this time.
CP297The IRS is notifying you of its intent to levy certain assets for unpaid taxes. You have the right to dispute the levy at a Collection Due Process hearing.
CP297AThe IRS has levied your assets for unpaid taxes. You have the right to dispute the levy at a Collection Due Process hearing.
CP298The IRS notifying you of its intent to levy up to 15% of your social security benefits for unpaid taxes.
CP501You have a balance due on one of your tax accounts.
CP503You have an unpaid balance on one of your accounts, and the IRS has not heard from you.
CP504You have an unpaid amount due on your account. If you do not pay immediately, the IRS will levy your state income tax refund to apply it to the amount you owe.
CP504BYou have an unpaid amount due on your account. If you do not pay immediately, the IRS will levy certain property or rights to property to apply it to the amount you owe.
CP521A reminder that you have an installment agreement payment due.
CP523You have defaulted on your payment agreement. Therefore the IRS is terminating the agreement and will levy your assets.
CP601Usted tiene un saldo pendiente de pago (dinero que le debe al IRS) en una de sus cuentas contributivas.
CP603No hemos recibido respuesta de parte de usted y todavía tiene un saldo sin pagar en una de sus cuentas contributivas.
CP604Usted tiene un saldo sin pagar en su cuenta. De no pagar esta cantidad inmediatemente, el IRS embargará cualquier reembolso de impuestos estatales al que tenga derecho y aplicarlo al pago de su deuda.
CP604BUsted tiene un saldo sin pagar en su cuenta. De no pagar esta cantidad inmediatemente, el IRS embargará ciertas propiedades o derechos de propiedad y lo aplicará al pago de su deuda.
CP621Este aviso es para notificarle que usted tiene un plan de pagos a plazos vencido. Por favor, envíe el pago inmediatamente.
CP623Este aviso es para informarle nuestra intención de cancelar su plan de pagos a plazos y confiscar (embargar) sus bienes. Usted incumplió en su acuerdo.
CP711Nosotros realizamos cambios a su planilla debido a que entendemos que hubo un cálculo erróneo. Como resultado de estos cambios, usted adeuda dinero por sus contribuciones.
CP721Hicimos el(los) cambio(s) que usted solicitó a su declaración de impuestos para el año tributario que aparece en su aviso. Como resultado de éste(estos) cambio(s) usted debe dinero en sus impuestos.
CP722Hicimos el(los) cambio(s) que usted solicitó a su declaración de impuestos para el año tributario que aparece en su aviso. Como resultado de éste(estos) cambio(s) usted debe dinero en sus impuestos.
CP771Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP772Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP773Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP774Usted recibió este aviso para recordarle sobre la cantidad que adeuda en contribuciones, multas e intereses.
CP959Usted no radicó su planilla de contribución de negocios identificada en este aviso.
CP2000The income or payment information on file doesn’t match your tax return. The discrepancy may result in an increase or decrease in your tax due.
CP3219AThe IRS has received information that is different from what you reported on your tax return. This may result in an increase or decrease in your tax.
CP3219NThe IRS didn’t receive your tax return, so it calculated your return based on the information received from employers, financial institutions, and others. If you want to challenge the proposed tax, you have 90 days from the date of this notice. If you are outside the country, you have 150 days.
Letter 0012CThe IRS needs additional information to process your tax return.
Letter 0484CThe IRS wants a completed
Letter 0525Updates you on proposed changes after an IRS examination. Any changes are explained and details the refund due or taxes owed.
Letter 531IRS Notice of Deficiency. The information the IRS received about you was different from what you reported on your return.
Letter 0668D(LP 68)The IRS released their levy.
Letter 0549CYour tax bill was paid.
Letter 0681CThe IRS accepted your payment proposal. However, this is not a formal Installment Agreement.
Letter 0757CYou did not adhere to the terms of your Installment Agreement.
Letter LT 11The IRS plans to seize your property or rights to property.
Letter 1058The IRS has not received your payment. It plans to seize your property or rights to property.
Letter 1615 (LT 18)You must respond to the IRS within 10 days of this notice regarding past due tax returns.
Letter 1737 (LT 27)Complete and sign Form 433F, Collection Information Statement.
Letter 1961CYour application for a Direct Debit Installment Agreement was declined. It explains why and what you need to do to qualify.
Letter 1962CYour application for a
Letter 2050 (LT 16)The IRS is trying to collect unpaid taxes from you from returns that have been filed or from returns that have not been filed.
Letter 2257CThe IRS is providing the payoff amount that you requested.
Letter 226-JAn IRS letter to large employers notifying them that they may be liable for an Employer Shared Responsibility Payment (ESRP).
Letter 2271CA request for an Installment Agreement has been approved. It explains the fees and how to qualify for a Low Income Fee Reduction. The letter may also request missing information.
Letter 2272CAn IRS letter explaining why your request to pay the balance due in installments was declined.
Letter 2273CA confirmation letter of your request to pay the balance due in installments. It contained the amount to pay, fees charged, and where to send payment. Instructions on how to apply for the Low Income Fee Reduction included.
Letter 2318CA response to a request to pay taxes due to payroll deductions. It also explains the fees that are charged.
Letter 2357CThe IRS is admitting that it did not send you the balance due notices that it should have.
Letter 2603CThe IRS accepted your installment agreement. The IRS will file a Notice of Federal Tax Lien on your personal property.
Letter 2604CThe IRS has accepted your request for installment payments. This IRS letter provides the monthly payment, the address where to send it, and the fees charged. The letter also provides instructions on how to apply for the Low Income Fee Reduction.
Letter 2761CThe IRS is requesting your combat zone service dates to ensure that it provides you with the special provisions and protection of the combat zone deferment. Copies of military orders or other documentation to support your time served may be requested. Civilians working in support of the Armed Forces may be required to provide a Letter of Authorization or a letter from their employer.
Letter 2789CAn annual reminder notice, as required by law, of the balance due to the IRS. It explains that penalties and interest continue to accrue until the balance is fully paid.
Letter 2840CConfirms your Installment Agreement request and includes the payment amount and due date. This IRS letter explains the fees charged for paying monthly and explains how to apply for the Low Income Fee Reduction (if you qualify).
Letter 3030CProvides an explanation of the tax, penalty, and interest still due on your account.
Letter 3127CA confirmation of your request to make a change to your Installment Agreement. This IRS letter explains the fees for the change. Changes can be to the payment amount or due date, or it can include additional liabilities.
Letter 3174A reminder of taxes due after the IRS has sent a Notice of Intent to Levy.
Letter 3217CThe IRS has accepted your request to pay the balance in installments. This IRS letter provides your payment amount, the due date, and fees charged. The letter also provides instructions on applying for the Low Income Fee Reduction (if you qualify).
Letter 3228 (LT 39)A request to pay the balance due within 10 days using the envelope provided.
Letter 3500The IRS has received your documents, and it needs additional time to review them.
Letter 3572Your Federal Income Tax Return has been selected for examination. The IRS auditor requests that you call to schedule an audit appointment.
Letter 4883CThe IRS received your federal income tax return but needs more information to verify your identity in order to process your tax return accurately.
Letter 4903 (LT 26)You must file your tax returns immediately. The IRS has previously contacted you, but it did not receive a response.
Letter LP 47The IRS is trying to locate the person identified in the letter and is requesting that you provide their new address.
Letter LP 59The IRS has not received a response to the notice of levy it previously sent.
Audit Letter 2205The IRS manages audits either by mail or through an in-person interview to review your records. The interview may be at an IRS office (office audit) or the taxpayer’s home, place of business, or accountant’s office (field audit).
Letter 915You recently underwent an audit, and the IRS informs you that you now owe taxes.

Key takeaways

  • IRS Letter 4838 alerts businesses about a review involving their payroll service provider, not necessarily their own tax compliance.
  • Verifying payroll records and maintaining documentation can help ensure tax compliance and prepare for any IRS requests.
  • Choosing a reputable payroll provider can minimize risks of IRS notices related to payroll management.
  • Responding promptly to any IRS follow-up requests prevents escalation and facilitates a quicker resolution.
  • Professional tax guidance can be invaluable in managing IRS communications and maintaining tax compliance.

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