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Last Updated: 07/28/2025

City Bank Platinum Card

in Credit Cards from City Bank

Last Updated: 07/28/2025

Created by:

created by author logoSuperMoney

Fact Checked by:

fact checked by author logoAndrew Latham
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Highlights

Purchase APR (Variable APR)

11.99% - 19.99%(Verified 06/21/2024)
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Balance Transfer APR (Variable APR)

11.99% - 19.99%(Verified 06/21/2024)
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Credit Score Range

650 - 850

Annual Fee

$0

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City Bank Platinum Card Review

This is a card issued by City Bank. If you're wondering whether City Bank Platinum Card is the right card for you, read on.

Key Takeaways

  • 0% Intro APR balance transfer intro rate. Offers an introductory 0% APR rate on balance transfers for 6 months, which is shorter than the average 0% APR period of 12 months.
  • 0% APR on new purchases. New cardholders receive an introductory 0% APR rate on new purchases for 6 months.
  • APRs: City Bank Platinum Card has a variable regular purchase APR that ranges from 11.99% up to 19.99%.
  • No annual fee. This is a great option for people looking for a low-maintenance card. It gives you the benefits of a credit card , but you don't have to pay an annual fee for the privilege.
  • A 3% balance transfer fee. City Bank Platinum Card charges a fee of 3% on balance transfers. For example, a balance of $1,000 could cost $30 in transfer fees. The minimum fee is $10.
  • Charges foreign transaction fees. Avoid using this card when traveling abroad because it charges a commission of up to 1.5% every time you make a transaction outside the U.S.
  • Multiple credit card benefits. Includes generous credit card perks, such as Auto Rental Collision Damage Waiver, emergency support, extended warranty protection on purchases, identity theft protection, price protection, and fraud protection.
  • Fair or better credit required. You will have good approval odds if you have a fair credit score or better.

Pros & Cons of City Bank Platinum Card

City Bank Platinum Card FAQ

Does City Bank Platinum Card have a cash back or rewards program?

No, it does not offer a rewards program.
  • Auto Rental Collision Damage Waiver
  • Emergency Support
  • Extended Warranty Protection
  • Zero fraud liability
  • Price Protection
  • Reports to major credit bureaus

What are the relevant APRs for City Bank Platinum Card?

According to the Federal Reserve Board, the average regular APR for accounts that carry a balance (as of November 2024) is 22.80%. This card has lower than average regular APRs.
City Bank Platinum Card has a variable purchase APR that ranges from 11.99% up to 19.99%. The card has a variable balance transfer APR that ranges from 11.99% up to 19.99%. It also has a variable cash advance APR of 21% .

Does City Bank Platinum Card have an intro APR offer on balance transfers?

Yes, it offers an intro APR rate on balance transfers of 0% for a period of 6 months.

Does City Bank Platinum Card have an intro APR offer on new purchases?

This card does offer an intro APR rate of 0% on qualified purchases for a period of 6 months.

What are the fees for City Bank Platinum Card?

This card does not charge an annual fee, which makes it a smart choice for consumers looking for a low-cost card.

Does City Bank Platinum Card have a foreign transaction fee?

City Bank Platinum Card charges a foreign transaction fee of up to 1.5%. For example, if you spend $2,000 on a week vacation abroad you would pay a foreign transaction fee of $30. If you travel abroad you may want to leave this card at home and apply for one that doesn't charge foreign transaction fees.

What is the customer service phone number for City Bank Platinum Card?

The customer service number for City Bank Platinum Card is (806) 792-7101.

What is the support contact email for City Bank Platinum Card?

The support contact email for City Bank Platinum Card is support@citybanktexas.com.

What is the login page for City Bank Platinum Card?

You can access the login page of City Bank Platinum Card here.

How do people rate the customer service and user experience of City Bank Platinum Card?

We currently don't have sufficient reviews to provide a reliable SuperMoney community rating for this product.

Does City Bank Platinum Card report your account activity to credit bureaus?

Yes, City Bank Platinum Card reports to the following credit bureaus:
  • Equifax
  • Experian
  • TransUnion
Making regular on-time payments to a creditor that reports to one or more credit bureaus will demonstrate your financial responsibility and may help build your credit.

Does City Bank perform a hard credit pull?

Yes, City Bank Platinum Card performs a hard credit pull when you apply for a loan. Additionally, it doesn't provide the option to check your rates using a soft credit pull, a feature that many lenders offer.
Click here to get prequalified rates from multiple leading lenders without a hard credit pull. However, if you accept a loan offer, a hard credit pull will likely be performed.

How to apply for City Bank Platinum Card

  • Visit the website of City Bank Platinum Card.
  • Fill in the application form. You will typically need to provide general financial information, such as your Social Security Number, address, and annual income.
  • Check the information is accurate and submit your application.
If your credit score is preventing you from qualifying for this credit card, check out our guide for the best credit cards for bad credit.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Contact

Headquarters

5219 City Bank Pkwy
Lubbock, TX 79407
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Hours of Operation

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