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Customers Bank (Company)
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Customers Bank (Company)

Mostly not recommended35 total votesacross 13 products
7 users recommend
4 users are unsure
24 users don't recommend
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VIEW PRODUCTS AND SERVICES OFFERED

  • All Services
  • Banking
    Banking
  • Business Financing
    Business Financing
  • Credit Card
    Credit Card
  • Loans
    Loans
  • Mortgage
    Mortgage
Banking

Banking

  • Business Checking Accounts

    Rating not yet determined

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  • Checking Accounts

    Strongly not recommended

    28 Reviews

    3
    3
    22
Business Financing

Business Financing

Credit Card

Credit Card

  • Credit Cards

    Rating not yet determined

    3 Reviews

    3
Loans

Loans

  • BankMobile Personal Loan

    Rating not yet determined

    4 Reviews

    1
    1
    2
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Customers Bank Review

Customers Bank was founded in 1997 and is based in Phoenixville, PA.
Learn more about Customers Bank and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with Customers Bank.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Customers Bank logo

Message from Customers Bank

Customers Bank is a super-community bank with $18.8 billion in assets as of March 31, 2021, offering commercial and consumer banking services along the I-95 corridor from Washington, DC to Boston; and in Chicago. Commercial products include cash management; commercial and industrial loans; small business loans; SBA government-guaranteed loans; commercial and multi-family real estate loans; and financing for leasing businesses and residential developers. Customers Bank provides consumer banking services including savings, checking, and money market accounts; certificates of deposit; residential mortgages; and consumer loans. Additional consumer products include “Ascent Money Market Savings,” marketed by the Customers Bank Digital Banking Division. Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.”

Contact

Headquarters

99 Bridge St
Phoenixville, PA 19460

Hours of Operation

Sunday
Closed
Monday
9:00AM - 6:00PM
Tuesday
9:00AM - 6:00PM
Wednesday
9:00AM - 6:00PM
Thursday
9:00AM - 6:00PM
Friday
9:00AM - 6:00PM
Saturday
Closed

SuperMoney Net Recommendation Score

SuperMoney users mostly don't recommend this product, giving it a user recommendation score of -49, or 2 on a 5-point rating scale.

-49

-1000+100
No one recommends
Everyone recommends
The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Customers Bank Community Reviews

Would you recommend Customers Bank to your friends?

SM

Samantha M.

Nov 8, 2024

May or may not recommend

Review for BankMobile Vibe Checking

Never received my first debit card...when I brought this up to customer service I was told I would be charged for a replacement card? Have had numerous issues being able to access my money in the account...cannot transfer to another account that has already been paired up... everything is being rejected but yet I know the other accounts are good.....and cant get an answer instead the customer service representatives ...Show More

Alison R. avatar image

Alison R.

Jun 24, 2024

May or may not recommend

Review for BankMobile Vibe Checking

worst bank ever customer services sucks. instead of refunds they charge your card then for them to reverse them takes forever, i hate this bank

AS

A S.

Apr 10, 2024

May or may not recommend

Review for BankMobile Vibe Checking

At first I had no issues. The app was updated and I went to activate my replacement card it denies me. I've called for 3 days and all they have said is I'm sorry you just have to wait until the system is fixed there is nothing we can do. I will be having my refund deposited in another account. I will never use Bank mobile vibe again and I ...Show More

CP

Clarissa P.

Feb 23, 2024

May or may not recommend

Review for BankMobile Vibe Checking

DO NOT GET THIS BANK! THEY DO NOT LET YOU HAVE THE MONEY OUT OF YOUR ACCOUNT THEY SAY YOU EXCEEDED THE LIMIT WHEN YOU CLEARLY KNOW YOU DIDNT!!!!

CK

Cara K.

Feb 21, 2024

May or may not recommend

Review for BankMobile Vibe Checking

!!!!Unbelievable!!!! I strongly recommend NOT using Bank MobileVibe for your banking needs. This institution lacks basic customer service and security measures. Instead of promptly rectifying THEIR errors, they blame customers and lock them out of accounts until bureaucratic requirements are met. (This bank input my DOB wrong) when I called to get assistance with my account they asked verification questions, I gave them my DOB, SSN, emails associated ...Show More

Showing 5 of 35 reviews

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