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Bloomingdale’s Return Policy: Comprehensive Guide and Tips

Last updated 07/08/2024 by

Bamigbola Paul

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Bloomingdale’s return policy provides customers with a generous return window and flexible options for returning merchandise. With clear guidelines and various methods to initiate returns, customers can navigate the process smoothly. Understanding Bloomingdale’s return policy helps ensure a hassle-free return experience.

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What is Bloomingdale’s return policy?

Bloomingdale’s, a renowned luxury department store, offers a return policy that prioritizes customer satisfaction and convenience. The standard return window at Bloomingdale’s is 90 days from the shipment date, allowing ample time for customers to decide if their purchases meet their expectations. This article delves into the specifics of Bloomingdale’s return policy, highlighting key points, exceptions, and tips to navigate the return process effectively.

Understanding Bloomingdale’s return policy

Bloomingdale’s return policy covers most items purchased in-store and online, providing a 90-day return window from the shipment date. Customers can return items either in-store or via mail, depending on the nature of the purchase. This section will explore the general guidelines and procedures for returning items to Bloomingdale’s.

How to return an item to Bloomingdale’s

Returning an item to Bloomingdale’s can be straightforward if you follow the right steps. Here’s a detailed guide to ensure a smooth return process.

Steps for returning items

Check the return window

Verify that your item is within the 90-day return window or the specific return period for exceptions like furniture and fine jewelry.

Prepare the item

Ensure the item is in new, unused condition with all original packaging, tags, and accessories. This preparation is crucial for the item to be accepted for return.

Gather proof of purchase

Have your receipt, order confirmation, or the credit card used for the purchase ready. This documentation helps verify the purchase and speeds up the return process.

Choose your return method

Decide whether to return the item in-store or by mail. For in-store returns, bring the item to the customer service desk. For mail returns, start the process on Bloomingdale’s website and print the return shipping label.

Follow return instructions

For mail returns, follow the instructions provided online to package the item securely and send it back. For in-store returns, the staff will guide you through the process.

Receive your refund or exchange

Once the return is processed, you will receive a refund to your original form of payment or an exchange, based on your preference. Refunds typically take a few days to appear on your statement.

Exceptions to the standard return policy

While the standard return policy covers most items, certain categories have specific return conditions. Understanding these exceptions is crucial for a hassle-free return experience.

Furniture and mattresses

Furniture and mattresses must be returned within 30 days of delivery. It’s important to inspect these items upon delivery and report any issues immediately to ensure eligibility for return.

Fine jewelry

Fine jewelry must also be returned within 30 days of purchase. These items should be returned in new, unused condition with all original packaging and certificates.

Holiday and seasonal items

Holiday and seasonal items have a shorter return window, typically around the end of the holiday season. Customers should check the specific return policy for these items at the time of purchase.

Special order items

Special order items may not be eligible for return or may incur a restocking fee. It’s advisable to confirm the return policy for these items before completing the purchase.

Beauty products

Opened beauty products can be returned within 90 days if they are gently used and include all original packaging.

Pro tip

Returning items to Bloomingdale’s can be smooth and efficient if you follow these tips:
  • Always keep your receipt or proof of purchase handy.
  • Inspect items upon delivery to ensure they are in good condition.
  • Initiate returns for online purchases through Bloomingdale’s website to get a return shipping label.
  • For large items like furniture, contact Bloomingdale’s customer service for assistance with returns.


Bloomingdale’s return policy is designed to be flexible and customer-friendly, accommodating a wide range of products and purchase situations. By understanding the specific return conditions for various items, customers can ensure a smooth and efficient return process. Whether returning furniture or fine jewelry, having the necessary documentation and following the outlined procedures will help streamline the experience. Bloomingdale’s commitment to customer satisfaction is evident in their comprehensive return policy, making it easier for customers to shop with confidence.

Frequently asked questions

Can I return an online purchase to any Bloomingdale’s store?

Yes, most items purchased online at are eligible for return at any Bloomingdale’s store location. Bring the item along with the packing slip or the digital receipt from your account to ensure a smooth return process.

What if I lost my receipt? Can I still return an item to Bloomingdale’s?

Bloomingdale’s offers flexibility for returns without a receipt, subject to their return policy discretion. In such cases, you may be eligible for a refund or exchange based on the item’s current selling price. Providing a valid, government-issued photo ID may be required.

Are there any items that have a different return period than the standard 90 days?

Yes, certain items like furniture, fine jewelry, and holiday items have different return periods. It’s crucial to verify the return policy for these specific items at the time of purchase or by consulting Bloomingdale’s website.

How does Bloomingdale’s handle returns of items purchased with a gift card?

When returning an item purchased with a Bloomingdale’s gift card, the refund will generally be credited back to a Bloomingdale’s gift card. This process ensures that you can conveniently use the refunded amount for future purchases either in-store or online.

Key takeaways

  • Bloomingdale’s offers a 90-day return window for most items, providing ample time for customers to return purchases.
  • Specific items like furniture, fine jewelry, and holiday items have different return periods, usually 30 days.
  • Proof of purchase, such as a receipt or online order number, is crucial for a smooth return process.
  • Items should be returned in new, unused condition with all original packaging and accessories.
  • Customers can return items in-store or via mail, with instructions available on Bloomingdale’s website for online purchases.
  • Items from Bloomingdale’s Marketplace are subject to the return policies of third-party sellers, so it’s important to review these policies before purchasing.
  • Special return conditions apply to items like perishable goods, custom orders, and hazardous materials.
  • Bloomingdale’s provides options for refunds or exchanges, typically processed to the original form of payment.

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